We performed a comparison between Infor CloudSuite CRM and Zoho CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The camera feature is valuable because it provides a look and feel."
"CRM software that's simple to use, with good technical support, scalability, and stability."
"Zoho CRM's best feature is its reporting."
"We can customize the solution the way we want to."
"The most valuable features are the lead, opportunity and task management as well as dashboard creation, reporting, contact management and campaigns."
"The best thing about Zoho CRM is that it is integrated with other Zoho applications."
"What I like best about Zoho CRM is the web form feature. I find Zoho CRM forms excellent."
"Its initial setup process for the cloud-based version is straightforward."
"They could include marketing automation for the product."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"I have issues with the tool's scalability."
"Certain functions have occasional performance issues."
"The support is not quite good."
"The solution's feature for forecast has limitations."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."
"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."
"The MCR capabilities have some limitations."
Infor CloudSuite CRM is ranked 34th in CRM with 1 review while Zoho CRM is ranked 6th in CRM with 47 reviews. Infor CloudSuite CRM is rated 9.0, while Zoho CRM is rated 8.0. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Infor CloudSuite CRM is most compared with , whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.
See our list of best CRM vendors and best Sales Force Automation vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
