We performed a comparison between IBM Rational Quality Manager, TestRail, and TFS based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools."The most valuable feature is the RFT because it allows us to automate manual test cases."
"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."
"It's very reliable as a solution."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"I use the solution for test management."
"I use the product to create test cases and share them with my team and manager."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"You don't need to follow complex procedures to create a test run, test case, etc."
"Stability is okay."
"What I like the most is that you can set permissions on just one folder."
"TFS is very user-friendly."
"It's an integrated system that includes all the information that we need to deliver our products smoothly and to track the progress of each piece of code."
"The biggest value-add is the solution integrates well with most Microsoft products."
"I like the Kanban board. It is very useful in terms of seeing who is working on what and what the current status of work is."
"For what I need TFS for, I have never run into any limitation."
"Since it is a robust solution, I face no performance issues. Also, considering how well the implementation process of the solution was carried out, we never faced any issues while using the solution."
"Integration capabilities with other vendors' tools should improve."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"Currently, the user interface needs to be more user-friendly."
"Adding support for uploading a collection of test cases would be a helpful addition."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"TestRail should improve its pricing."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"The execution of test cases could stand improvement."
"I would also like a true command prompt like Git."
"TFS on-premise does not support integration with SharePoint Online."
"TFS isn't a great tool if you're on the cloud."
"Since the TFS was an on-prem solution, the private network accessibility was restricted."
"Access and permissions are confusing when attempting to include basic manual testing functionalities."
"I'd like to see some kind of visualization tool for TFS that would make life much easier."
"As an end-user, I expect the solution's performance to be faster while staying as stable as possible."
