IBM Rational Quality Manager vs OpenText ALM / Quality Center comparison

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Executive Summary

We performed a comparison between IBM Rational Quality Manager and OpenText ALM / Quality Center based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Rational Quality Manager vs. OpenText ALM / Quality Center Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very reliable as a solution.""The one feature that has not allowed us to switch to any other solution is the integration with functional testing.""Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms.""Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect.""Latest features include versioning of testings which can be great when used for multiple releases of a product.""RQM's best features are integration with test automation and performance testing.""RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything.""It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."

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"As a system administrator, HPE ALM can be flexibly configured so that it can accommodate a variety of defined project lifecycles and test methodologies.""ALM Quality Center's best features are the test lab, requirement tab, and report dashboard.""The most valuable user feature that we use right now is the camera.""The independent view of elevated access is good.""Lab Management is a valuable feature, because you have a 360 view.""The integration with UFT is nice.""I love to use this solution with single projects. It has helped our productivity. With the metrics that I receive, I can put them onto the management model so I can see them there. It has reduced our time for project management and controls by 20 percent.""Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."

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Cons
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan.""Adding support for uploading a collection of test cases would be a helpful addition.""While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed.""Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed.""Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach.""Integration capabilities with other vendors' tools should improve.""It would be helpful if we could assign a hierarchy to a group of test cases.""I think it's fine from a performance perspective but usability is something that needs improvement."

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"I'd like to see the concept of teams put into it.""Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way.""Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better.""They should specify every protocol or process with labels or names.""Lacks sufficient plug-ins.""There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed.""The solution needs to offer support for Agile. Currently, ALM only supports Waterfall.""We would like to have support for agile development."

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Pricing and Cost Advice
  • "The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools."
  • "Each license includes 12 months of customer support. A free 90-day trial of the software is also available."
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  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The one feature that has not allowed us to switch to any other solution is the integration with functional testing.
    Top Answer:IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put… more »
    Top Answer:We create test cases, and then we need to plan a new task plan feature from the existing task case file and execute the test results, which will be saved in RQM. So that is how we are using the tool… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
    Ranking
    7th
    Views
    614
    Comparisons
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    Reviews
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    Average Words per Review
    383
    Rating
    8.3
    1st
    Views
    3,737
    Comparisons
    1,601
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    Comparisons
    Also Known As
    Rational Quality Manager
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview

    IBM Rational Quality Manager is a next-generation web-based collaboration tool that provides test artifact management, construction, and planning throughout the entire development process. IBM Rational Quality Manager is based on IBM’s successful Jazz™ platform and derives many of its popular intuitive features from Jazz™.

    IBM Rational Manager was developed for every type of test team in the marketplace today. Every role is included, such as test manager, test architect, lab manager, tester, and test lead. The solution is also able to include various roles outside the established test organization.

    IBM Rational Quality Manager Features and Benefits:

    • Customizable design and construction: Users can easily define the overall design for each and every test case. Every test case contains a robust text editor, which can include background data concerning the test case. Test cases can include links to developmental requirements and items. They can also include test artifacts, such as test scripts, test case execution processes, and test plans. Test cases can also be integrated with test suites.

    • Intuitive reporting: IBM Rational Quality Manager provides an intuitive set of predefined reports to ensure users get comprehensive status on all projects. Additional customized reports can be made available by using the Development Intelligence or Rational Insight features for more precise reporting. Users can view live test execution status and are also able to discover the relationship between test artifacts, development artifacts, and requirements in the traceability view.

    • Exhaustive test planning processes: Users define and customize test plans that will drive all activity for the organization's teams through every component of the project’s lifecycle. Everything is developed around the concept of: “ Is this ready for release?” The test plan defines the project scope and test effort, and contains the key indicators so all team members will understand the desired outcomes.

      Top test plan tasks include (but are not limited to):

      • Definition of test and business objectives.
      • Evaluate the size of the test effort.
      • Define different environments to test and develop test configurations.
      • Develop entrance criteria, exit criteria, and overall quality goals.
      • Create a review and approval process for the test plan and/or individual test cases.
      • View Real-time Test Progress

    • Collaboration made easy: Users can easily share data with other members of the team with the Collaboration Lifecycle Management (CLM). Team members can also assign tasks and view each other's progress. They can also distribute work for review and track the input and status of each reviewer. There is also the ability to lock artifacts to prevent others from editing a completed piece.

    • Security: IBM Rational Quality Manager can protect against attack threats and data breaches with the IBM AppScan Tester. This can help achieve higher quality and more secure applications with greater positive outcomes at a very reasonable competitive cost.

    • Governance: The solution will ensure that an organization’s business processes are in compliance with department, corporate, industry, regional, and government regulations and standards. IBM Rational Quality Manager will correlate test processes and create suitable records of testing results and project history to comply with any auditing process.
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Sample Customers
    Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Top Industries
    REVIEWERS
    Government43%
    Computer Software Company29%
    Healthcare Company14%
    Transportation Company14%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company14%
    Financial Services Firm10%
    Retailer8%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business9%
    Midsize Enterprise27%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise4%
    Large Enterprise66%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    Buyer's Guide
    IBM Rational Quality Manager vs. OpenText ALM / Quality Center
    March 2024
    Find out what your peers are saying about IBM Rational Quality Manager vs. OpenText ALM / Quality Center and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    IBM Rational Quality Manager is ranked 7th in Test Management Tools with 11 reviews while OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews. IBM Rational Quality Manager is rated 7.6, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of IBM Rational Quality Manager writes "Scalable and Stable solution with good integration function and support team". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". IBM Rational Quality Manager is most compared with TestRail, Zephyr Enterprise and Tricentis qTest, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Jama Connect. See our IBM Rational Quality Manager vs. OpenText ALM / Quality Center report.

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    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.