We performed a comparison between IBM Rational Performance Tester, OpenText ALM / Quality Center, and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools."Technical support is very good. I'm very satisfied with the assistance we've received so far."
"It can support both web applications and mobile applications, and in certain cases, it can also support testing of desktop applications or software-based applications. You can write web applications, mobile applications, and software-based applications."
"Being able to manage tests as this is something very difficult to find in other products."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements."
"So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system."
"The most valuable user feature that we use right now is the camera."
"Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."
"Micro Focus ALM Quality Center is quite stable."
"The AI and functionality interface are useful."
"The product has many features."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"Test items, project variables helps in managing automation suite and scheduling execution."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The reporting is ready to use and doesn't require any setup."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The solution is not easily scalable. If you want to extend the solution, you need to purchase a different kind of license. You also have to work with the IBM team to assist in scaling."
"There are some features that Micro Focus LoadRunner provides, but they are not available in IBM Rational Performance Tester. They should include such features. It can also have more reports similar to what HP provides. It might also need some improvement in terms of the tools and support for other technology areas. Certain technologies are not supported by every tool. They need to support all sorts of technologies and platforms on which web applications and mobile applications are built. They need complete support for all sorts of technologies."
"The QA needs improvement."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
"The support is not good and the documentation is not consistent."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"The performance could be faster."
"We have had a poor experience with customer service and support."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"They should specify every protocol or process with labels or names."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"Product is not stable enough and it crashes often."
"The artificial intelligence needs to be improved."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"The integration tools could be better."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"There could be API interfaces with this tool."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
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