We performed a comparison between IBM Case Foundation and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The content management is great."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Case Foundation provides a strong security boost."
"The solution is scalable."
"It is easy to set up workflows that notify the user depending on certain events."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The most valuable features of this solution are the security, storage, and document search capability."
"The service as it currently stands is out-of-date and lacks flexibility."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The solution can be quite expensive."
"The cloud version could use more stability."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The user interface can be a bit more intuitive."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"An area that needs to improve is how to reduce storage space on the AWS site."
"I would like to see performance improvements, especially regarding slow response times."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"It should provide more tools to help clients upgrade solutions based on Webtop."
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. IBM Case Foundation is rated 7.8, while OpenText Documentum is rated 7.8. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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