We performed a comparison between Grafana and Kapture CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Great capacity planning and the solution has a great GUI."
"We can write queries in different languages, which is beneficial for visualization."
"The comparison feature is very good."
"It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier."
"Grafana is a very scalable product. It's a really good product."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"It provides a graphical representation and it's clear to see what's happening."
"Grafana's best features are live monitoring and alerts."
"The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"The software sends automated messages for customers' birthdays and anniversaries."
"Its interface could be more accessible."
"The main drawback is the necessity for endpoint monitoring."
"The security needs to be improved, such as the capacity to add permissions on dashboards."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"The technical support has room for improvement."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"While generating graphical representations, the software got hung."
"One or two leads may go missing due to downtime."
Earn 20 points
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while Kapture CRM is ranked 54th in CRM. Grafana is rated 8.0, while Kapture CRM is rated 10.0. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas Kapture CRM is most compared with Salesforce Sales Cloud.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
