We performed a comparison between Fortra's Automate and Kryon RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"It gives us a central place to schedule tasks and run them distributed."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"The full-service automation aspects and the process discovery are the most valuable features of Kryon RPA."
"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"Fortra's Automate is not as reliable as I would like it to be."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The interface could be more user-friendly and easier to navigate."
"Kryon RPA's integration with other solutions could be more seamless."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews. Fortra's Automate is rated 8.2, while Kryon RPA is rated 8.4. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA). See our Fortra's Automate vs. Kryon RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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