We performed a comparison between Fortra's Agari and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"There are several features that I consider valuable."
"Defender helps us prioritize threats across our organization."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The initial setup was easy."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"It comes with a lot of helpful tips for complicated areas."
"It is really important for large companies to have the brand protection that is provided by Agari."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"The anti-malware and spam features are valuable."
"The setup is pretty simple."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec is a secure product."
"The solution is stable and the performance is good."
"Messaging Gateway is stable."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The company should focus on adding threats that the solution is currently unable to detect."
"The UI needs to be more user-friendly."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
"They really need to create a good package that competes with Microsoft."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"It could be more scalable."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"This product would benefit from better integration with Symantec Endpoint Protection."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortra's Agari is ranked 27th in Email Security with 4 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Fortra's Agari is rated 8.6, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Fortra's Agari is most compared with Proofpoint Email Protection, Cisco Secure Email, Valimail Monitor, Abnormal Security and Mimecast Email Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our Fortra's Agari vs. Symantec Messaging Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.