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Dynatrace Logo
46,602 views|28,133 comparisons
95% willing to recommend
Splunk Logo
812 views|557 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 28, 2023

We compared Dynatrace and Splunk based on our users’ reviews in five categories. After reading the collected data, you can find our conclusion below.

  • Ease of Deployment: Users find the initial setup for Splunk uncomplicated and direct, facilitated by package installers and Puppet integration. The deployment process is generally quick, although the speed may differ. Setting up Dynatrace is also simple, requiring no technical configuration. The deployment is minimal and can be accomplished within a month by a team of two individuals for a hundred servers.
  • Features: Splunk is compatible with ServiceNow and easy metric searches. It provides various visualization choices and effectively manages many metrics and traces. In contrast, Dynatrace excels in monitoring actual users, utilizing AI for automation, and its exceptional Kubernetes component. It offers session playback, synthetic monitoring, AI-powered root cause analysis, and straightforward management and deployment.

    Splunk could benefit from enhancements in workload monitoring, custom metrics, log readability, configuration options, documentation, and accessibility. On the other hand, Dynatrace needs improvements in testing, cost display, accessibility, time zone handling, licensing, customization, cloud support, infrastructure monitoring, network performance monitoring, container platform, dashboard design, third-party integration, and reporting capabilities.

  • Pricing: Splunk and Dynatrace differ in terms of costs. Users have expressed that Splunk requires a significant upfront investment, while Dynatrace is more cost-effective to set up.
  • ROI: The ROI of Splunk is unclear as one user has not assessed it, while another user has seen a positive outcome. In contrast, Dynatrace has shown a positive ROI with various benefits such as time savings, enhanced quality, reduced mean time for identification and repair, improved uptime, and cost savings.
  • Service and Support: Users have generally had positive experiences with Splunk's customer service, citing good technical support and a helpful team. However, there have been delays in updates and issue explanations. In contrast, Dynatrace's customer service is highly praised for being very good, responsive, and always available. Some customers do mention the need for faster support and better documentation.

Comparison Results: Users appreciate Dynatrace's ability to track real users, AI capabilities, proactive feedback, and cost savings. It also provides a comprehensive view of infrastructure topology and microservices interaction. Users find it easy to manage, with a user-friendly interface and scalability. Dynatrace needs improvements in testing modules, cost reduction display, accessibility, user interface, and time zone handling. Despite some difficulties in pricing and licensing, users have seen a positive return on investment with Dynatrace.

To learn more, read our detailed Dynatrace vs. Splunk APM Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Provides bespoke dashboards and reports which help our business to grow.""Automatic instrumentation of new services and technology without the need to install specific agents or modules.""We use it to monitor over a 1000 servers in AWS.""Logs files for JVM transactions help to debug most of the failures.""The most valuable feature is that we can see every database call executed from Java applications.""The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace.""Since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times.""The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."

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"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards.""The features are pretty much ready out of the box.""The solution is stable and reliable.""The volume it handles is very good, including the number of metrics, the volume number of traces, and more.""Splunk APM has helped us to standardize logging and monitoring procedures.""The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices.""Splunk's dashboards are great.""The features are pretty much ready out of the box."

More Splunk APM Pros →

Cons
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented.""Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great.""It was difficult to initially use the solution, how to use it and where to navigate.""In AppMon, the performance could be improved. That is the one thing I am most interested in.""I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else.""UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging.""The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all.""Regarding features, it would be good if there would be some features regarding app security."

More Dynatrace Cons →

"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected.""Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand.""It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays.""Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want.""We currently lack log analysis capabilities in Splunk APM.""There are some predefined metrics.......we may want to create customized metrics.""The cardinality is pretty low.""Splunk APM should include a better correlation between resources and infrastructure monitoring."

More Splunk APM Cons →

Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

  • "The price of Slunk APM is less than some of its competitors."
  • "The pricing is reasonable."
  • "Splunk APM is a very cost-efficient solution."
  • More Splunk APM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Detectors are a powerful feature.
    Top Answer:We currently lack log analysis capabilities in Splunk APM. Implementing this functionality would be very beneficial. With log analysis, we could eliminate our dependence on Splunk Enterprise and rely… more »
    Top Answer:We use Splunk APM to monitor the performance of our applications.
    Ranking
    Views
    46,602
    Comparisons
    28,133
    Reviews
    15
    Average Words per Review
    468
    Rating
    8.5
    Views
    812
    Comparisons
    557
    Reviews
    11
    Average Words per Review
    620
    Rating
    8.1
    Comparisons
    Learn More
    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Splunk APM is a comprehensive application performance monitoring solution that provides real-time insights into the performance and availability of your applications. 

    It offers end-to-end visibility across the entire application stack, from the front-end user experience to the back-end infrastructure. With Splunk APM, you can proactively identify and resolve performance issues, optimize application performance, and ensure a seamless user experience. 

    Splunk APM leverages machine learning and AI-powered analytics to automatically detect anomalies and provide actionable insights. The product supports a wide range of programming languages and frameworks, making it suitable for both monolithic and microservices-based architectures. It also integrates seamlessly with other Splunk products, allowing you to correlate APM data with logs, metrics, and other operational data for a holistic view of your application environment. 

    With its intuitive interface and powerful features, Splunk APM empowers developers, operations teams, and business stakeholders to deliver high-performing applications and drive better business outcomes.

    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company22%
    Pharma/Biotech Company11%
    Educational Organization11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company15%
    Manufacturing Company14%
    Healthcare Company10%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    REVIEWERS
    Midsize Enterprise7%
    Large Enterprise93%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise76%
    Buyer's Guide
    Dynatrace vs. Splunk APM
    March 2024
    Find out what your peers are saying about Dynatrace vs. Splunk APM and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Splunk APM is ranked 14th in Application Performance Monitoring (APM) and Observability with 12 reviews. Dynatrace is rated 8.8, while Splunk APM is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Splunk APM is most compared with Splunk ITSI (IT Service Intelligence), Sentry, Elastic Observability, Monte Carlo and Splunk Real User Monitoring (RUM). See our Dynatrace vs. Splunk APM report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.