We performed a comparison between DX Unified Infrastructure Management, HPE System Management, and Zenoss Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."The monitoring of the applications to let our business know when things are performing and that they're up and available."
"I recall the initial setup being straightforward."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is reliable when it comes to monitoring."
"Monitoring infrastructure and business applications are the most valuable features."
"It delivers our customers many metrics, so they may make decisions"
"It is very scalable."
"I think it's stable, scalable, and flexible."
"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"The interface is in continuous development and improves version by version."
"This is a good product and I recommend it."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"The most valuable feature is the flexible discovery mechanism."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"It is a little complex to use versus other softwares."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The quality of service and support for this solution needs to be improved."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"Our customers would like to see the price lowered."
"I think that support integration could be improved."
"The return on investment report is too difficult to understand."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
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