"It is very easy to add devices; just be aware that it requires SNMP to be enabled."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"Great dashboards and good integration with other solutions."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"The solution has very good integration capabilities."
"Anything is possible with Tivoli. It's quite a robust system."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults."
"It gives us a good overview of what's happening in our networks and the devices in the networks."
"It is stable for fault and availability."
"Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment."
"The platform has good stability."
"It's quite a mature solution."
"A good enterprise-level solution."
"Topology creation is the most valuable feature."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"It could be a little easier to integrate new metrics."
"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"Policies could be improved."
"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The installation could be simplified, and technical support could be faster."
"The solution does not have any AI capabilities."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution is not user-friendly."
"Right now, we have open tickets and they are not closing as expected."
"The way the solution currently works means I'm not able to customize my own reports."
"The dashboards are not customizable and it's not user-friendly."
"The solution should integrate with NAC servers."
"They should add AI options in the product's next release."
"Micro Focus Network Node Manager is not powered to drill down for traffic visibility."
"The deployment architecture and installation part needs improvement."
"When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained."
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