"It is very easy to add devices; just be aware that it requires SNMP to be enabled."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"One of the most valuable features is the ease of use."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"The tool helps us understand network performance."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."
"Ability to assign zero trust policies from the user."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"It is more cost effective and gives more flexibility."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"Pushing the network configuration to bulk devices. This saves a considerable amount of time that the engineer spends in pushing the network configuration."
"When compared with SolarWinds, it is more user-friendly, and tasks can be completed more quickly."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"It needs role-based administration."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"It would be helpful if CA provided online training for its customers."
"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"The solution's performance needs to be enhanced because of a very high delay."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"Having a wizard for customers who are just starting might be helpful."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"Pricing could be improved. It could be lower."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"The managing of switches within this solution could be improved."
"Compatibility of the devices needs to be enhanced, as it seems to be limited."
"Level one administration task can be defined in Micro Focus Network Automation but it could be more simplified."
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