We performed a comparison between DX Unified Infrastructure Management and ManageEngine IT360 based on real PeerSpot user reviews.
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"We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to implement but requires good planning."
"It provides a comprehensive monitoring solution for our open systems."
"It's easy to push out across numerous servers. Very scalable."
"Monitoring infrastructure and business applications are the most valuable features."
"Probe packages and probe deployment."
"DX UIM is scalable."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"Technical support is great."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The Wi-Fi side needs improvement."
"We've had issues with pulling reports."
"Stability."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ManageEngine IT360 is ranked 90th in Network Monitoring Software. DX Unified Infrastructure Management is rated 8.2, while ManageEngine IT360 is rated 8.4. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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