We performed a comparison between CyberArk Identity, IBM Tivoli Access Manager [EOL], and Okta Workforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The initial setup of CyberArk Identity was straightforward."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"CyberArk Identity is a mature product."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The Verify feature: A push method which customers are going for."
"The integration effort with the end application is quite straightforward and easy."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"SAML 2.0."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"It's easy to use and straightforward."
"The product requires very little maintenance."
"The solution so far has been very stable."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The solution could be easier to use and I found it to be very complex involving many steps."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They can include the Mobile Device Management (MDM) feature."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The self-service portal needs improvement."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"Multi-factor authentication with social integration needs to improve."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The pricing could be improved."
"The integration with third-party tools needs to be improved."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"The product does not offer enough integration capabilities."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
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