We performed a comparison between Control-M and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."We used Control-M's Python Client and cloud data service integrations with AWS and, as a feature, it was very customizable. It gave us a lot of flexibility for customizing whatever data maneuver we wanted to do within a pipeline."
"Self Service for repeatable, low impact workload automation processes."
"We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things."
"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job."
"Self Service, BIM features are most valuable. As no need to login to EM client and check the job status."
"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."
"Ability to handle files remotely through the advanced file transfer feature."
"The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry."
"We have found the pricing to be very reasonable."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The pricing is excellent. I would give them perfect marks in that regard."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The best feature of Automate is its ease of use, which is a major selling point."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."
"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"Some of the documentation could use some improvement, however, it gets you from point A to point B pretty quickly to get the solution in place."
"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."
"Control-M doesn't have any dynamic reporting facilities or features."
"The next major release needs to focus on the lightweight web client."
"The infrastructure updates could use improvement. Some of the previous updates that we have run to get to version nineteen were troublesome. So, a more seamless upgrade path for the infrastructure components would be useful. I don't know if they have replaced that in version 20 or if version 20 has an easier path, but I would like to see the upgrade from one version to the next version be a little smoother."
"There is definitely room for improvement. Version 9.0.20 actually comes with a web-based interface, but there are still a lot of things unavailable with it. There will eventually be more inclusions added into the web interface, but there is still a long way to go."
"The OCR for Hebrew text needs to be improved."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
Control-M is ranked 4th in Process Automation with 110 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Control-M is rated 8.8, while Fortra's Automate is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
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