We performed a comparison between Commvault Cloud, Nuix eDiscovery, and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."The product is a reliable solution."
"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."
"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."
"IntelliSnap and file system backups are valuable features."
"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"The solution is easy to use and the duplication is quite good."
"In my industry, it is important to use this solution because it can handle a large pipeline."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It speeds up the process, so I can meet my deadlines."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The technical support is excellent."
"The only problem is that some of what we snap most of is the VMs. We found about 10% of the VMs that we can't snap because they're too interactive. It actually causes the application to crash."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"Setup is complex."
"The initial setup was complex."
"I think there is room for improvement with the reports. They are a little poor."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"The solution needs better Office 365 data backup management."
"The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."
"My past experience with the Nuix eDiscovery platform showed it was clunky when reviewing individual files and viewing folder structures. I wondered why we had to process in Nuix eDiscovery and then transfer to another review platform, this was a waste of time. I wish Nuix eDiscovery would have a comprehensive review platform in-house. I heard they have improved in this area, but our firm hasn't invested in it. Integrating the processing and review would make for a fantastic solution."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"The reporting is a bit unreliable. It needs to be better."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"In the past, incident response time for tech support was slow."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
