We performed a comparison between Commvault Cloud, kCura Relativity, and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."
"The convenience of backing up and restoring simultaneously is very valuable."
"The solution is scalable."
"The product's stability is good enough."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."
"This product has allowed us to recover data when we've had issues."
"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"kCura Relativity is easy to use, and it is reliable."
"Caplets are a very good technical feature."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The solution is very stable."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"This product is overly complex to operate and run."
"I think there is room for improvement with the reports. They are a little poor."
"Setup is complex."
"We previously had difficulty with the support being foreign."
"The solution requires improvement with its connection and bandwidth."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"There are a lot of bugs on the development side."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"The price per user could be improved. We'd like for it to be more affordable."
"They require more built-in support for some third-party applications."
"Ease of use and learning curve need improvement."
"There were minor UI bugs."
"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"In the past, incident response time for tech support was slow."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."