We performed a comparison between Citrix ShareFile and IBM ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms."This provides us with a secure way of sending tax returns without having to use passwords."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
"It's user-friendly for end users."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The vertical scalability, as we can use it across some of our applications."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"My only issue with this solution is the cost, which should be improved."
"The user interface is not very intuitive."
"They should integrate the solution with more email services."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Everything they have should be integrated into one item."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"There are sometimes scalability issues after updates."
"I would like to see seamless application integration."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews. Citrix ShareFile is rated 8.4, while IBM ECM is rated 8.0. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Box and Office 365, whereas IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management and Alfresco.
We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
