We performed a comparison between BMC TrueSight Operations Management, Nagios XI, and Opsview based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."BMC TrueSight Operations Management is easily scalable."
"I like the event management part."
"I believe that the ease of use and UI is great"
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"An excellent solution that is easy and intuitive to implement."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The most valuable feature is the monitoring of processes."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"I am satisfied with the overall product since it works well…It is a stable solution."
"It's a good solution. It covers all aspects of monitoring purposes."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It would be better if the initial setup and deployment were more straightforward."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The product does not have SAP monitoring."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"I would like to see support for notification via SMS."
"The reporting structure could be more streamlined."
"Open-source software is usually not user-friendly."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Pricing and a few certain aspects in the solution needs to be improved."
"Customized reporting can be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Some of the graphics on Opsview could be improved."
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