We performed a comparison between Binary Defense MDR and Elastic Security based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"I can look at events from more than one source across multiple different locations and find patterns or anomalies. The machine learning capabilities are helpful, and I can create rules for notifications to be more proactive rather than responding after something has gone wrong."
"It's simple and easy to use."
"We like Elastic Security because it's a REST API-based solution. That's the primary reason we use it."
"The most valuable feature is the search function, which allows me to go directly to the target to see the specific line a customer is searching for."
"The most valuable thing is that this solution is widely used for work management and research. It's easy to jump into the security use case with the same technology."
"It's not very complicated to install Elastic."
"Enables monitoring of application performance and the ability to predict behaviors."
"The most valuable features are the speed, detail, and visualization. It has the latest standards."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found a couple of bugs in the user interface."
"The current reporting system could benefit from improvement."
"Better integration with third-party APMs would be really good."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"If the documentation were improved and made more clear for beginners, or even professionals, then we would be more attracted to this solution."
"Upgrades currently released as stacks when it should be a plugin or an extension to save removal and reinstallation."
"Elastic Security has a steep learning curve, so it takes some time to tune it and set it up for your environment. There are some costs associated with logging things that don't have value. So you need to be cautious to only log things that make sense and keep them around for as long as you need. You shouldn't hold onto things just because you think you might need them."
"An area for improvement in Elastic Security is the pricing. It could be better. Right now, when you increase the volume of logs to be collected, the price also increases a lot."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
"Authentication is not a default in Kibana. We need to have another tool to have authentication and authorization. These two should be part of Kibana."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while Elastic Security is ranked 5th in Log Management with 58 reviews. Binary Defense MDR is rated 9.2, while Elastic Security is rated 7.6. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Elastic Security is most compared with Wazuh, Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Microsoft Defender for Endpoint.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
