We performed a comparison between BIC Platform and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"The central dictionary is a valuable feature."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is the management."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"OpenText Documentum needs to improve its support."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The biggest issue for us is the price of the product."
"It's difficult to manage and customize Documentum."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"I would like to see performance improvements, especially regarding slow response times."
"OpenText Documentum's user interface could be improved a little bit."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
BIC Platform is ranked 18th in Business Process Design with 4 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. BIC Platform is rated 8.2, while OpenText Documentum is rated 7.8. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, Camunda and ADONIS, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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