We performed a comparison between BeyondTrust Privileged Remote Access and One Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."It's a stable product. Based on the demos and interaction with it, it was stable."
"The privileged remote access platform is able to track and record everything that happens within a session."
"The scalability is excellent."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."
"The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"You can scale it quite big, which is good. It has good sizing."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"One Identity Manager offers several features that I found advantageous compared to other tools."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"We no longer keep users who shouldn't exist."
"The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities."
"Changing your password should be simplified, and there should not be a charge for it."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"Its access process for third-party vendors needs to be simplified."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"The philosophy behind One Identity Manager has always been that there's not one way of working and that you can set it up according to your own identity and access management philosophy, but what would make it better is by shortening the setup time and the learning curve time. If the team could create some best practices with a wizard to set the solution up within companies, that would be a killer feature and would help make identity access management more approachable. That would also help companies that don't have the resources or a dedicated team to set up One Identity Manager. What I'd like to see in the next release of the solution is the addition of just released application governance parts. That would sound promising. It would also be interesting if the team sets up best practice startup wizards, so you could set up One Identity Manager according to selectable best practice wizards instead of setting it up completely by yourself."
"It is particularly slow if you are using it in a large organization."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"I would like to have more advanced features and reporting added to One Identity Manager."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"I would like to integrate automated testing with One Identity, and it would be great to have some support from the vendor on here."
"We would like the product to integrate with ServiceNow, since One Identity Manager and ServiceNow are two of our better tools."
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BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 75 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while One Identity Manager is rated 8.0. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Remote Support and BeyondTrust Password Safe, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and ForgeRock.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
