We performed a comparison between Acumatica and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"Sage CRM is flexible, customizable, and user-friendly."
"It has been helpful for opportunity management and lease management."
"The solution's technical support is fast to respond."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"We have found the solution to be stable."
"The part I like the most is the reporting."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"The solution doesn't have features to break down the structure for multiple people in the project."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"Its user interface could be better."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"With regards to monitoring the transaction with alerts, it could be better."
"I would like Sage to improve their UI."
Acumatica is ranked 26th in CRM with 3 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. Acumatica is rated 8.0, while Sage CRM is rated 7.8. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, HubSpot CRM, Microsoft Dynamics CRM and SAP S/4HANA Cloud, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Acumatica vs. Sage CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
