We compared Commvault Complete Data Protection and Acronis Cyber Protect Cloud across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Commvault Complete Data Protection and Acronis Cyber Protect Cloud have notable differences. Commvault's setup is complex and time-consuming, whereas Acronis is straightforward and easy to implement. Commvault offers extensive recovery options and comprehensive coverage, while Acronis is commended for its user-friendly management console. Commvault's pricing is considered mid-range or high, while Acronis is reasonably priced and competitive. Both products receive positive feedback for customer service, with Commvault's support team being particularly knowledgeable. Commvault is feature-rich and robust, while Acronis is cost-effective and simpler to use.
"The management, backup, and recovery features are all very good."
"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."
"We like the backup functionality."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"The most valuable feature of the solution is that it can cover both the cloud and the on-prem devices."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"The solution’s user interface for managing the on-prem environment is good."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"The solution includes the best compatibility metrics for integration and they are managed by Google support."
"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"Slow response from technical support."
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"We'd like to see more integration for Nutanix, Oracle, et cetera."
"The solution could improve by being more user-friendly."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"The logs could be better. Logs through the website are just too simple and basic."
"There could be some changes done to the action page to simplify it."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"The price of Commvault HyperScale X could improve."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"Commvault's price is quite high."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"Training."
Acronis Cyber Protect Cloud is ranked 10th in Cloud Backup with 41 reviews while Commvault Cloud is ranked 2nd in Cloud Backup with 104 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Commvault Cloud is rated 8.6. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication and Synology C2 Backup, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Acronis Cyber Protect Cloud vs. Commvault Cloud report.
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