We have four thousand endpoints, and I have installed XDR on these endpoints. They are integrated with Cisco Firepower Threat Defense. XDR can also integrate with Cisco Meraki solutions. Any issue in a PC will send a message to Meraki, the Firewall, and email security systems, ensuring that a PC will be isolated from the network if necessary.
Network Security Specialist at General Authority of Customs
Integration of endpoints enables comprehensive threat detection and isolation
Pros and Cons
- "Cisco XDR offers threat intelligence and links with the Firewall."
- "Cisco XDR offers threat intelligence and links with the Firewall."
- "They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
- "They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
What is our primary use case?
What is most valuable?
Cisco XDR offers threat intelligence and links with the Firewall. I can see the Cisco XDR feature in the Firewall with Threat Intelligence. The integration with XDR and Cisco Meraki solutions allows detection of zero-day attacks. XDR connects with Cisco's cloud for updates on zero-day attacks. There is good integration with Splunk, which Cisco acquired, providing comprehensive log management and analysis.
What needs improvement?
They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense. Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
For how long have I used the solution?
I have been familiar with Cisco XDR for the last two years.
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What was our ROI?
I haven't thought about the return on investment since I am too busy.
What's my experience with pricing, setup cost, and licensing?
We focus on one vendor, Cisco, which provides us with excellent discounts when we buy multiple products. This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
What other advice do I have?
I rate Cisco XDR as eight out of ten. They need to improve their pricing strategy for a higher rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at Digitaltrack
Centralized threat detection has reduced alert fatigue and improves investigation speed
Pros and Cons
- "Cisco XDR has positively impacted our organization by improving our response time and reducing alert fatigue."
- "The initial integration is somewhat complex and could be more flexible."
What is our primary use case?
Cisco XDR serves as our centralized threat detection and incident response solution across our environment. When multiple alerts come from different tools, Cisco XDR correlates them and displays our complete attack story.
What is most valuable?
Alert correlation and visibility across tools are the best features in my experience with Cisco XDR. Threat correlation is definitely my most used feature because it saves time in analysis.
Cisco XDR has helped my team day-to-day by reducing the need to check multiple dashboards and providing everything in one place. Cisco XDR has positively impacted our organization by improving our response time and reducing alert fatigue. I have observed approximately a 40 to 50% reduction in investigation time, which reflects in our response time improvement.
What needs improvement?
Cisco XDR is a very powerful tool and everything is functioning properly. The initial integration is somewhat complex and could be more flexible.
For how long have I used the solution?
I have been using Cisco XDR for more than one year.
What do I think about the stability of the solution?
Cisco XDR is stable.
What do I think about the scalability of the solution?
Cisco XDR scales well with a growing environment.
How are customer service and support?
Customer support for Cisco XDR is very responsive, knowledgeable, and quick.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Cisco XDR.
How was the initial setup?
Regarding pricing, setup cost, and licensing for Cisco XDR, I find the pricing to be on the higher side. The cost depends on the number of integrations and licenses, so the cost can increase as the environment grows. Overall, it is not inexpensive, but for enterprise-level security, it makes sense.
What was our ROI?
I have seen a return on investment with Cisco XDR as it helps us reduce the analysis workload. I can observe a 40 to 50% time saving, indicating a very good return on investment.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Cisco XDR. We were not looking at any other products before deciding on Cisco XDR.
What other advice do I have?
My advice for others looking to use Cisco XDR is to understand your integration before implementing the product. I would rate this review as a 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 4, 2026
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