I use this solution because I work for a Cisco partner. We use a lot of Cisco products and it makes it easy for us to position this wireless solution for most of our clients because they already have a Cisco base. It is very easy to propose it as an alternative.
Senior Consultant at a tech services company with 1,001-5,000 employees
It is stable and scalable and the technical support is very good
Pros and Cons
- "The program is very stable."
What is most valuable?
What needs improvement?
The solution has all the features we need, but it is very expensive.
For how long have I used the solution?
I have been using Cisco Wireless WAN for over five years.
What do I think about the stability of the solution?
The program is very stable.
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What do I think about the scalability of the solution?
It is scalable enough for most of our clients. We have many users and don't have issues or problems with scalability.
How are customer service and support?
I don't have any complaints about the technical support.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
If I were to give advice to others, I would say is this: I haven't had much experience with any other option. Or if you were asking me to recommend this solution over another one, I'll generally recommend the Cisco Wireless WAN, because that's the only one I know and have experience of. I would like to see better pricing. It would also be great if one of these wireless cards could support multiple service providers. On a scale from one to ten, I will rate this solution an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

Network Operations Supervisor at a government with 10,001+ employees
The setup is easy and has good integration between solutions
Pros and Cons
- "The initial setup was really easy and straightforward."
- "The integration support technology should be improved."
What is our primary use case?
We use Cisco Wireless WAN for normal campus access, for voice roaming, regular setup, some employee networks, network using portals, and simple registrations.
What is most valuable?
We acquired the Cisco Identity Service Engine (ISE), and what I found the most valuable, is the integration between Cisco wireless and the ISE. It is very useful.
What needs improvement?
The integration support technology should be improved. We have more sites to the technology itself and before we only had to connect the access points to a controller. Now we use most of the pieces of what the wireless as a concept can provide. So more integration and support will be great.
For how long have I used the solution?
I have been using the solution for eight years now.
What do I think about the stability of the solution?
The program is very stable.
What do I think about the scalability of the solution?
I believe the solution is scalable and it is easy to add more users.
How are customer service and technical support?
The technical support is really good.
Which solution did I use previously and why did I switch?
We have been working on Cisco for many years now, so we just upgraded to Cisco Wireless WAN.
How was the initial setup?
The initial setup was really easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
Cisco is more expensive than other solutions.
What other advice do I have?
The reason why we chose Cisco over another solution, is that Cisco is very strong here in the Aruba and Ruckus region. We have a vendor specifically in Saudi Arabia. What I like about this solution, is that it is always available and it's up to me to integrate, something called the DNA. I like the features that Cisco provides and it a solution that's easy to work on. I like the integration between Cisco and all the other Cisco products when it comes to network roaming, the DNA. So this is the integration that I'm looking forward to integrating, Cisco wireless with the DNA.
On a scale from one to 10, I will rate this an eight. The reason why I don't give it a ten is because Cisco is rather expensive. I would like to see it being more affordable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless WAN
June 2025

Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Network & Information Security Engineer at a healthcare company with 1,001-5,000 employees
A stable solution with good technical support, but it needs more physical ports
Pros and Cons
- "This stability is one of the major reasons to stick with this product."
- "The worst thing about the Cisco controllers is that they only have two ports."
What is our primary use case?
We use this solution to provide wireless service in our hospitals.
What is most valuable?
The most valuable feature of this solution is that it is stable and the support is good.
What needs improvement?
The worst thing about the Cisco controllers is that they only have two ports. The design of having only two physical ports is very bad.
For how long have I used the solution?
I have been using this solution for six or seven years.
What do I think about the stability of the solution?
This stability is one of the major reasons to stick with this product.
What do I think about the scalability of the solution?
We have about ten thousand users in our environment.
We run different hospitals and on a daily basis and we have between eight and ten thousand clients.
How are customer service and technical support?
Cisco is always number one in terms of technical support. There is no doubt that they are better than any other vendor.
Which solution did I use previously and why did I switch?
I also have experience with solutions from Aruba and Avaya XE. We removed the Avaya units after their merger and are sticking with solutions from Cisco and Aruba.
How was the initial setup?
I have a lot of experience with this solution, so I find the setup to be easy.
Which other solutions did I evaluate?
Between Cisco and Aruba, I would say that the features are similar. Each of them is better at different features.
What other advice do I have?
Wireless solutions are not something that you need to change very often. We have older models installed and they are still working fine. Changing the entire environment involves a lot of money and a lot of effort.
My advice to anybody who is considering this type of solution is to first look at your ecosystem and then choose the product. Don't just choose one without looking at what other types of products, such as switches, you already have.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a tech services company with 501-1,000 employees
Great integration with other Cisco products, offering good stability with an easy setup
Pros and Cons
- "I like how the look and feel of the product is standardized to match other Cisco solutions."
- "The pricing could be improved in future releases. It's quite expensive."
What is most valuable?
It's a good solution and it works very well. It has great integration with other Cisco products. It's good for the management team to only have one brand, one manufacturer of products.
I like how the look and feel of the product are standardized to match other Cisco solutions.
What needs improvement?
The pricing could be improved in future releases. It's quite expensive.
For how long have I used the solution?
I've been using the solution for six or seven years.
What do I think about the stability of the solution?
The stability of the product is good. I haven't heard anything bad from customers, who seem quite happy with it.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The technical support for the solution is pretty good. I'd rate it eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive.
What other advice do I have?
We use the on-premises deployment model. We're a Cisco partner.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior Manager of Network at a tech services company with 51-200 employees
The best available customer service in the market that's worth every penny.
Valuable Features
Flex-connect.
Improvements to My Organization
It helps to connect AP's in multiple branches.
Room for Improvement
There are a few software bugs.
Use of Solution
Cisco 5500 Series Wireless Controller. We have used it for about 4 years.
Deployment Issues
No.
Stability Issues
No.
Scalability Issues
No.
Customer Service and Technical Support
Customer Service:
It's the best available in the market.
Technical Support:Also excellent.
Initial Setup
Very straightforward.
Implementation Team
In-house.
ROI
It's very reliable and can be used for long term purpose.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a computer software company with 501-1,000 employees
Best support for high speeds, once we got through the module compatibility issues.
Valuable Features:
1.One of the reasons we selected this WWAN modem is the underlying support for all the high speed modules and speed which is higher than 100Mbps.
2.Can be used to easily setup a high speed ISP or mobile network
3.Another deciding factor was the support for large number of devices that can interoperate easily with Cisco WWAN card
4. Failover support. There is a secondary link which can take over in case the primary goes down.
5.It provides transparent handoff support for devices which are using older technologies.
6.Provides higher bandwidth to support high definition video calls.
7.Supports advanced features like quality of service (QoS)
Room for Improvement:
While deploying the module, we had to struggle with the telemetry system server setup as it had some module compatibility issues with tracking system
Other Advice:
Cisco LTE WWAN provides an easy way to setup an high speed, robust and secure network with speeds of 100Mbps and above. It supports a large number of network devices and can easily integrate with devices running on older technologies as well. We tested the HD video call feature as well and found it to be of very good in terms of video, voice quality and overall speed. We faced some module compatibility issues with Cisco WWAN while setting up the telemetry system server setup. Overall a good product and provides large number of features for providing high speed network.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Administrator at a tech consulting company with 51-200 employees
IPv4 4G WWAN Module
Valuable Features:
This product is fulfilling our technological requirements to setup a high speed 4G environment in a large ISP / Mobile network. Easily manage and configure in existing network without any changes. This module provides automatic secondary link whenever the main link is down.
Room for Improvement:
When I tried to setup in Cisco ASA 5500 series IPv6 network then I faced a module compatibility issue. Cisco will remove this obstacle in future. It is not possible to setup a GPS tracking system and telemetry system server with this module.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT DevOps Engineer at Rpc Data
A stable and scalable solution that works as access points in organizations
Pros and Cons
- "I am impressed with the tool's packet tracing so that connection with the devices is always consistent."
- "The tool's speed and IP address acquisition from the domain controller should be improved"
What is our primary use case?
We use the product as access points in our organization.
What is most valuable?
I am impressed with the tool's packet tracing so that connection with the devices is always consistent.
What needs improvement?
The tool's speed and IP address acquisition from the domain controller should be improved.
For how long have I used the solution?
I have been using the product for ten years.
What do I think about the stability of the solution?
The tool is stable and I would rate it a nine out of ten.
What do I think about the scalability of the solution?
The product is scalable because we can create a mesh network using multiple devices. I would rate it a ten out of ten.
How are customer service and support?
I have contacted the tech support and have got the support that I needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's setup is straightforward. It is just plug-and-play. The tool's deployment took ten minutes to complete. You would need one staff to manage the tool's deployment and maintenance.
What about the implementation team?
There is no technical staff required for the product's deployment.
What was our ROI?
The product offers good ROI.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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