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Real User
It's a highly stable solution with wide coverage
Pros and Cons
  • "Cisco Wireless access points are highly stable with a wide coverage area."
  • "Cisco Wireless WAN is expensive."

What is most valuable?

Cisco Wireless access points are highly stable with a wide coverage area. 

For how long have I used the solution?

I have used Cisco Wireless WAN for seven years.

What do I think about the scalability of the solution?

Cisco Wireless WAN is highly scalable. We have around 200 users. If we need more Wi-Fi coverage, we can purchase more equipment and add another access point. 

How are customer service and support?

Cisco support is fast and helpful. 

Buyer's Guide
Cisco Wireless WAN
June 2025
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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How was the initial setup?

It isn't complex if you have experience with Cisco equipment. You have to make room on the access point and ensure it is controlled. It might be difficult for a new user. The setup is large, and there are a lot of configuration options.  It takes about two days to configure all the access points. You need to set up the equipment, make the SSID, and configure the traffic settings for the access point.

What was our ROI?

Though Cisco Wireless is expensive, we don't need to purchase a lot of equipment. Two or three access points can cover an area of about 2,000 meters.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless WAN is expensive. We have a three-year license.

What other advice do I have?

I rate Cisco Wireless WAN nine out of 10. I recommend it if you're looking for a stable wireless solution with a wide coverage area.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Evans Choge - PeerSpot reviewer
Network and Security Administrator at Jambopay
Real User
Helps us in setting up a wireless source for our clients to connect to the VPNs and our data centers
Pros and Cons
  • "The solution also allows us to increase the power when it's too low."
  • "The firewall integration is not great."

What is our primary use case?

Our primary use case for this solution is setting up a wireless source for our clients to connect to the VPNs and our data centers.

What is most valuable?

We have found the ability to easily increase power valuable. The solution also allows us to increase the power when it's too low.

What needs improvement?

The firewall integration is not great and should be improved.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. There are approximately 70 people using it in our organization. 

How are customer service and support?

We do not have experience with customer service and support because we have not had issues.

How was the initial setup?

The initial setup was straightforward, and deployment took five hours.

What about the implementation team?

We implemented the solution in-house, and approximately three people are required for implementation.

What other advice do I have?

I rate this solution an eight out of ten. I recommend the solution to new users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Wireless WAN
June 2025
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Hameed Ullah - PeerSpot reviewer
Enterprise data network expert at SIH Islamabad, Pakistan
Real User
It's stable controller-based solution for a medium-sized office environment
Pros and Cons
  • "The initial setup is straightforward, and you need to spend around six to 10 weeks to set up one controller."
  • "We feel that Cisco is quite expensive, so we're looking for a reasonable alternative. We are considering Aruba and some other brands that are less expensive. Cisco works fine, but the issue is the annual licensing and support costs."

What is our primary use case?

We needed a controller-based wireless solution for a medium-sized office environment that can support six to 10 APs. We have around 35 users in our office.

For how long have I used the solution?

We have been using Cisco Wireless for four years.

What do I think about the stability of the solution?

Cisco Wireless is a stable product.

What do I think about the scalability of the solution?

Cisco Wireless is scalable.

How was the initial setup?

The initial setup is straightforward, and you need to spend around six to 10 weeks to set up one controller. We have two managers and around six to 10 technical guys for maintenance.

What about the implementation team?

We could deploy it without outside help because we have technical expertise.

What's my experience with pricing, setup cost, and licensing?

We feel that Cisco is quite expensive, so we're looking for a reasonable alternative. We are considering Aruba and some other brands that are less expensive. Cisco works fine, but the issue is the annual licensing and support costs. 

What other advice do I have?

I rate Cisco Wireless WAN eight out of 10. If budget weren't an issue, I would highly recommend Cisco.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Lifeline IT
Real User
Top 5
Complex to deploy and the technical support is poor, although the coverage is good
Pros and Cons
  • "The most valuable features are coverage and reliability."
  • "The initial setup and deployment should be easier."

What is our primary use case?

We primarily use this product to provide general wireless network access.

What is most valuable?

The most valuable features are coverage and reliability.

What needs improvement?

The initial setup and deployment should be easier.

The technical support needs to be improved.

For how long have I used the solution?

I have been working with Cisco Wireless WAN for between five and six years.

What do I think about the stability of the solution?

This is a fairly stable wireless solution.

What do I think about the scalability of the solution?

This product is scalable, although we have no plans to increase our usage at the moment. We currently have 300 users.

How are customer service and support?

I would rate the technical support a two out of five. It is an area that should be improved, in all aspects.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used other similar products in the past, including HPE Wireless WAN and Ubiquity Wireless, but this Cisco product is one that the client already had in place.

How was the initial setup?

The initial setup is complex, and I can't recall how long it took to deploy.

What about the implementation team?

We installed it in-house. We have a team of three or four engineers that are responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

We pay the licensing fees on a yearly basis.

What other advice do I have?

In summary, this is not a product that I recommend.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant - Smart Buildings at a tech services company with 201-500 employees
Reseller
Reliable and simple solution that provides long-term stability
Pros and Cons
  • "Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability."
  • "There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost."

What is our primary use case?

Cisco Wireless WAN is mainly used in campus networks, hotels, and other enterprise customers to provide wireless internet connectivity.

What is most valuable?

Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability.

What needs improvement?

Cisco Wireless WAN could be improved by introducing a low-power wireless access point that could be installed in an outside environment. I would also like them to add an option without any licensing controller so that the customer could just purchase access points, then plug and play. In the future, Cisco Wireless WAN should include cloud control, centralized management, and branch connectivity.

For how long have I used the solution?

I've been using Cisco Wireless WAN for around ten years.

What do I think about the stability of the solution?

Cisco Wireless WAN is perfectly stable. Some of our customers have been using it for eight to ten years without having to change the hardware as it continues to work perfectly.

What do I think about the scalability of the solution?

There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost.

How are customer service and support?

Cisco's technical support is very responsive, fast, and knowledgeable, with experienced and knowledgeable engineers.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy because so many engineers know the product, and Cisco makes a lot of technical documentation available via its online portal. I would rate the setup process as five out of five.

What's my experience with pricing, setup cost, and licensing?

Cisco's licensing model includes some mandatory licenses, making it more expensive than other vendors like HP, Aruba, and Ruckus.

What other advice do I have?

I would rate Cisco Wireless WAN ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Renato Piza - PeerSpot reviewer
Partner and Sales Director at Just4It
Real User
Beneficial management, responsive support, and simple web interface
Pros and Cons
  • "The most valuable feature of Cisco Wireless WAN is the ease of management."
  • "We have had some problems connecting to the internet with Cisco Wireless WAN, but it is not the equipment or configuration. Additionally, the integration with access control security could improve."

What is most valuable?

The most valuable feature of Cisco Wireless WAN is the ease of management.

What needs improvement?

We have had some problems connecting to the internet with Cisco Wireless WAN, but it is not the equipment or configuration. Additionally, the integration with access control security could improve.

For how long have I used the solution?

I have been using Cisco Wireless WAN for approximately five years.

How are customer service and support?

The support is useful and has helped us resolve issues we have had.

How was the initial setup?

The setup of Cisco Wireless WAN is easy using the web interface.

What about the implementation team?

I have a team that does the implementation and configuration of the solution.

What other advice do I have?

I rate Cisco Wireless WAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1209606 - PeerSpot reviewer
Network Manager/Architect at a university with 10,001+ employees
Real User
Provides good visibility and is reliable and scalable
Pros and Cons
  • "Reliability and visibility in the product are most valuable. We are able to see client performance, signal strength for clients, and things like that."
  • "The cost and support should be improved, and there should be support for the 6E standard."

What is our primary use case?

We're a higher ed campus. So, we have Cisco Wireless prevalent throughout all of our buildings for students, faculty, and staff to access the network.

We are using its latest version.

What is most valuable?

Reliability and visibility in the product are most valuable. We are able to see client performance, signal strength for clients, and things like that.

What needs improvement?

The cost and support should be improved, and there should be support for the 6E standard.

For how long have I used the solution?

I have about 25 years of experience. 

What do I think about the stability of the solution?

Its stability is good.

What do I think about the scalability of the solution?

Its scalability is good.

How are customer service and support?

It's hit and miss with tech support. If you get a good engineer, things go well. Oftentimes, you'll get a new engineer or a first-line engineer who is not so good.

How was the initial setup?

It was straightforward.

What's my experience with pricing, setup cost, and licensing?

The cost of licensing should be improved.

What other advice do I have?

My advice would be to negotiate the price as much as you can. 

I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Problem-free with good performance capabilities and a simple setup
Pros and Cons
  • "We have found that the product scales well."
  • "The solution could lower its pricing to make it more affordable."

What is our primary use case?

We primarily use the solution for wireless access. It allows, for example, mobile users, to connect.

What is most valuable?

The solution has been very stable so far and the performance overall is quite good.

We have found that the product scales well.

The solution is easy to implement.

What needs improvement?

The solution could lower its pricing to make it more affordable. Cisco is expensive in general.

For how long have I used the solution?

We've been using the solution for three years at this point. We've used the product for a while. 

What do I think about the stability of the solution?

The solution is stable. It offers very good performance. The reliability is excellent in that it doesn't crash or freeze and there are no bugs or glitches to deal with. 

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

We have around 1,000 users on the solution currently.

How are customer service and support?

We've never had the need to contact technical support from Cisco. It's been issue-free. therefore, I can't speak to helpful or responsive they would be.

Which solution did I use previously and why did I switch?

I did not switch from a different solution. We've always used Cisco.

How was the initial setup?

We had no issues setting up the solution. the implementation is easy and pretty straightforward. I wouldn't describe it as complex or difficult. Configuring and installation were issue-free. It doesn't take too much time.

You only need two technical people to set up and manage the product. It's not maintenance-intensive. 

What about the implementation team?

The installation was pretty fast. We didn't need any help from integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

This is a rather expensive product.

We pay a yearly fee for the license and support services. 

What other advice do I have?

We are using the latest version of the solution at this time. 

I would rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Cisco Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.