Cisco Wireless WAN Reviews

The most valuable feature of Cisco Wireless WAN is the ease of management.

We have had some problems connecting to the internet with Cisco Wireless WAN, but it is not the equipment or configuration. Additionally, the integration with access control security could improve.

I have been using Cisco Wireless WAN for approximately five years.

The support is useful and has helped us resolve issues we have had.

The setup of Cisco Wireless WAN is easy using the web interface.

I have a team that does the implementation and configuration of the solution.

I rate Cisco Wireless WAN a nine out of ten.

We have many computers that we have connected to this network device.

In the future, Cisco Wireless WAN could improve its ability to expand.

I have been using this solution for two years.

The solution could be more stable.

I have found the scalability to be good. We have approximately 200 people using the solution in my organization and we have plans to increase usage.

The technical support we have experienced has been good.

I have used Ubiquiti previously and this solution is more stable.

The installation is straightforward.

Our IT department is approximately 50 people and we have a team of five technicians that do the implementation and maintenance of the solution.

There is a license that is needed for the use of this solution.

I would recommend this solution to others.

I rate Cisco Wireless WAN a seven out of ten.

Cisco Wireless WAN is mainly used in campus networks, hotels, and other enterprise customers to provide wireless internet connectivity.

Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability.

Cisco Wireless WAN could be improved by introducing a low-power wireless access point that could be installed in an outside environment. I would also like them to add an option without any licensing controller so that the customer could just purchase access points, then plug and play. In the future, Cisco Wireless WAN should include cloud control, centralized management, and branch connectivity.

I've been using Cisco Wireless WAN for around ten years.

Cisco Wireless WAN is perfectly stable. Some of our customers have been using it for eight to ten years without having to change the hardware as it continues to work perfectly.

There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost.

Cisco's technical support is very responsive, fast, and knowledgeable, with experienced and knowledgeable engineers.

Positive

The initial setup is very easy because so many engineers know the product, and Cisco makes a lot of technical documentation available via its online portal. I would rate the setup process as five out of five.

Cisco's licensing model includes some mandatory licenses, making it more expensive than other vendors like HP, Aruba, and Ruckus.

I would rate Cisco Wireless WAN ten out of ten.

We're a higher ed campus. So, we have Cisco Wireless prevalent throughout all of our buildings for students, faculty, and staff to access the network.

We are using its latest version.

Reliability and visibility in the product are most valuable. We are able to see client performance, signal strength for clients, and things like that.

The cost and support should be improved, and there should be support for the 6E standard.

I have about 25 years of experience. 

Its stability is good.

Its scalability is good.

It's hit and miss with tech support. If you get a good engineer, things go well. Oftentimes, you'll get a new engineer or a first-line engineer who is not so good.

It was straightforward.

The cost of licensing should be improved.

My advice would be to negotiate the price as much as you can. 

I would rate it an eight out of ten.

Most of my customers are demanding a wireless connectivity that seamless and  great mobility for their users. Because modern workplace now requires great collaboration and great collaboration comes from great mobility.

Cisco Wireless LAN has improved a lot of my customers organization. The best part of using wireless solution is the mobility, where my customers can work together like anywhere and anytime. They way they are working also changing after using wireless solution.

Cisco Wireless Solution comes with WiFi 6 capability that provide higher bandwidth and less usage of battery for endpoint. The visibility on the solution also comes in place when it is integrated with Cisco DNA Center. Day 2 operation is much easier because the solution provide wider visibility and analytics.

Apart from the features and benefits that Cisco Wireless LAN Solution has been given, some areas are still need to be improved. For example on part of onboarding the AP. For customer who has old version WLC (AireOS version) and want to migrate their AP to new WLC (IOS XE version) sometime requires extra effort because of DTLS certificate issue or no valid ap manager. 

Working on Cisco Gold Partner as Systems Engineer give me more than 6 years already in delivering Cisco Wireless LAN Solution. From the era of Aironet untill now becoming era of Catalyst Wireless.

Cisco Wireless LAN Solution is stable if you choose the recommended version of firmware.

Cisco Wireless LAN scalability is good. The smallest of WLC can handle up to 250 APs and the highest WLC can handle up to 6000 APs.

Cisco TAC is helpful when assisting us during troubleshooting the issue, one thing that can be improved also from Cisco Wireless Solution is to auto capture the logs and everything that need to be analyzed during troubleshooting for particular user since troubleshooting wireless need to analyze on live session.

Positive

The initial setup is less complex than it used to be and has definitely improved. There's still a way to go. Depending on the customer, deployment can take from two weeks to three months.

We implement the solutions with our implementation team.

Licensing on Cisco Wireless Solution comes in 3 types of subscriptions, DNA Essential, DNA Advantage and DNA Premier. Those 3 types licensing actually has a component which perpetual based. But at first time of buying the solution, Cisco enforced the customers to buy initial license that come with minimum of 3 years subscriptions. After 3 years passed, customer can still use the network even the license is not being renewed because there is a part on the license that perpetual. Digging deeper on to the part of subscriptions license, actually most of the features are can only use if the customer has DNA Center. So if the customer doesn't have DNA Center then mostly those features is unable to use.

Cisco Wireless LAN solutions is good enough to deliver the wireless experience for my customers, but sometimes we need to adjust or tune the configuration before get the best experience. Since Cisco is already has AI capability, I hope that in the future, the configuration will be adjusted with the baseline of customer environment. Suppose that there is learning curve process for 1 week, after that the solution will provide a report that configuration need to be fixed according to the customer environment and according to Cisco Best Practice. This report need to be evaluated by IT Admin and if it is approved, then schedule a downtime in the out of office hour for implementing the configuration.

We primarily use the solution for wireless access. It allows, for example, mobile users, to connect.

The solution has been very stable so far and the performance overall is quite good.

We have found that the product scales well.

The solution is easy to implement.

The solution could lower its pricing to make it more affordable. Cisco is expensive in general.

We've been using the solution for three years at this point. We've used the product for a while. 

The solution is stable. It offers very good performance. The reliability is excellent in that it doesn't crash or freeze and there are no bugs or glitches to deal with. 

The solution is scalable. If a company needs to expand it, it can do so.

We have around 1,000 users on the solution currently.

We've never had the need to contact technical support from Cisco. It's been issue-free. therefore, I can't speak to helpful or responsive they would be.

I did not switch from a different solution. We've always used Cisco.

We had no issues setting up the solution. the implementation is easy and pretty straightforward. I wouldn't describe it as complex or difficult. Configuring and installation were issue-free. It doesn't take too much time.

You only need two technical people to set up and manage the product. It's not maintenance-intensive. 

The installation was pretty fast. We didn't need any help from integrators or consultants.

This is a rather expensive product.

We pay a yearly fee for the license and support services. 

We are using the latest version of the solution at this time. 

I would rate the solution a ten out of ten.

We are a hotel. We primarily use the solution for wireless access for the hotel and for accommodations. 

The stability is okay.

The product can scale well.

Technical support can be helpful.

Overall, the concept of the solution is great.

The initial setup is somewhat complex. 

I need to look deeper into the DNA of the solution before making any suggestions for the solution. I need to do more research.

Sometimes you do not get a good person helping you with technical support.

We did have issues with the product that made us concerned about the overall stability.

For us, we have some power issues, and we returned many items due to power issues. There may be some models that have some problems with the power. I'm not sure about this, however, when we used some, Cisco responded clearly and they replaced them. However, this experience made us concerned about the overall stability potential.

The scalability is okay. A company can expand it if they need to.

We have over 700 people using the solution currently. They cover all types of roles and at different levels.

We likely will increase usage in the future. I already issued a purchase order to make an incremental increase to the current wireless resolution. That will be something like 5% or 7%.

In many cases, technical support is excellent. In some cases, however, they are not confident enough. They are following a checklist more than problem-solving in some cases. They repeat the same solution many times without results. The tickets are open for a long time. That said, in many cases, they are excellent.

We found the initial setup to be a bit complex. It was not simple or straightforward. I'd rate my experience with the process, at a four out of five.

We deployed the solution over the course of two years.  

We both had a vendor assist us and had our in-house team handle some elements of the installation. We did not have a good experience with the third-party service provider.

The cost was a mix between the license, manpower, and hardware. It was different from layer to layer. The hard costs are only 45% of the actual costs.

I use two different versions of the solution. 

Would rate the solution a seven out of ten.

The primary use case for this solution is supplying Wi-Fi to public users.

We have been using this solution for 3D uploading and providing resources for users. Our goal is to offload traffic from mobile devices while people are at work.

We have been installing this solution in malls, the university, and other buildings. We have deployed this solution across the whole country.

This is the most stable product in the market.

The documentation is very good and it's available everywhere. If you use Google to search then you will get it all.

The integration is easy.

The reporting feature needs improvement, especially adding information with regards to availability uptime. Currently, we have to calculate this on our own by using a performance tool and then customize the reports to display it. This information is a major concern for us because we need to know how much uptime is available to our customers.

This is a stable solution and we have not had any problems. We have not found any bugs.

The only problem that we have had is related to power failures, which has nothing to do with the product.

We have deployed this solution across the country, and anyone who is in the kingdom can use Wi-Fi for free for two hours. We have thousands of users.

We will be deploying more Cisco products because the integration is easy, and our core is already made up of Cisco.

We are satisfied with the technical support from Cisco.

They are not only taking care of the Wi-Fi. Cisco has also deployed the IP MPLS network.

Whenever we have a problem and we explain it to them, they try their best to solve it.

Previously, we were using the Cisco 5500 series and the 8500 series.

The initial setup of this solution is not complex because there is lots of documentation available and it is very good. Instead of being complex, it becomes easy for you.

We are also using a solution by Aruba. Some of the features are better with Cisco, whereas different features are better in Aruba.

We also evaluated Nokia and we found it more difficult to integrate.

I would rate this solution a nine out of ten.