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Information Technology System Network Administrator at a financial services firm with 51-200 employees
Real User
May 17, 2023
Good stability but not very user-friendly
Pros and Cons
  • "Stability is one aspect that I find very valuable."
  • "The console interface is not very user-friendly. It's a bit complex and difficult to navigate."

What is our primary use case?

We have around nearly 150 access points. We use Cisco access points for our business core systems for the employees. All the users connect through this wirelessly.

What is most valuable?

Stability is one aspect that I find very valuable. The signal strength is also very strong.

The connectivity is reliable, and it doesn't have many issues.

What needs improvement?

The console interface is not very user-friendly. It's a bit complex and difficult to navigate. Even some integrations can be challenging. But we can manage eventually.

Therefore, for me, some areas of improvement include integration, pricing, and console. 

Scalability is easy, it is stable, and configuring certain things like Mac filtering is also simple. However, I feel the need to enhance the security aspect, especially for guest connectivity.

For how long have I used the solution?

I've been using it for around five years.

Buyer's Guide
Cisco Wireless WAN
January 2026
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What do I think about the stability of the solution?

Stability is really good in Cisco Wireless WAN. I would rate it an eight out of ten. 

What do I think about the scalability of the solution?

There are no restrictions on scalability. It is a scalable product. We have 150 access points, and there are 350 employees.

How are customer service and support?

The support is good. They have a vendor here currently, and their support is good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not difficult. It's easy because we have been using Cisco for a long time.

Moreover, very little maintenance is required. We just perform some checks and minor tasks. There isn't much maintenance required.

What's my experience with pricing, setup cost, and licensing?

It is a bit expensive compared to others. So it's a little costly.

For us, this is an all-in-one product. It doesn't have separate licenses. When purchased, the product comes with a license. It's a one-time purchase.

Which other solutions did I evaluate?

We were migrating from the on-prem to the cloud version. We made a comparison analysis b/w different technologies.


What other advice do I have?

Cisco wireless on-prem has moved to Cisco Meraki Access, and Cisco Meraki is the better. We can use the cloud solution. The only thing is the price is a little high. Other than that, all the features and security aspects are really good with Cisco.

Overall, I would rate the solution a seven out of ten. The overall rating is seven due to the higher price and the need for enhancements in the console and security features. The guest Wi-Fi and non-console options are lacking in the older version, although I believe the new version might address that.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer963381 - PeerSpot reviewer
Technical Project Manager at a comms service provider with 10,001+ employees
Real User
Feb 15, 2023
The network management system is not great, and the solution is incapable of handling a large number of access points
Pros and Cons
  • "The access points and controllers are good."
  • "The network management system is not great."

How has it helped my organization?

We are satisfied with the product.

What is most valuable?

The access points and controllers are good and do not give us any issues. In addition, the individual access points are good.

What needs improvement?

They recently launched the virtual wireless controller and a new CTI. Unfortunately, it is not scalable, and the performance is not good. Sometimes it hangs, and it has a slow response. We don't have a good experience and are uncomfortable with these elements.

The network management system is not great. It is incapable of handling a large number of access points. They are working on it but have not been able to fix it yet.

For how long have I used the solution?

We have been using this solution for about six years. We are using different models like the Wi-fi 5 model.

How are customer service and support?

The technical support is good because we have a contract with them. They respond whenever we have an issue.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay compared to other products like Aruba and Huawei. However, to be more competitive, Cisco could lower its price.

What other advice do I have?

We have a big infrastructure of about 15,000 to 20,000. So if it works fine for us, it will suit small companies with small networks. We use the controller, and it is fine. I rate this solution a five out of ten, mainly because of the network issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Wireless WAN
January 2026
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
CEO at a tech services company with 11-50 employees
Real User
Jan 31, 2023
Provides reliability and sustainability for our organization
Pros and Cons
  • "I use Cisco because of its reliability."
  • "It can be complicated to configure the solution."

What is our primary use case?

We use Cisco Wireless WAN for the network in our office. The solution is deployed on-premises.

There are currently 20 people who use this solution in my organization. They're technical staff and salespeople. 

What is most valuable?

I use Cisco because of its reliability.

What needs improvement?

The price could be improved. It can be complicated to configure the solution.

In the next release, it could be more user-friendly.

For how long have I used the solution?

I have used this solution for 10 years.

What do I think about the stability of the solution?

It's very stable. I would rate the stability as nine out of ten.

What do I think about the scalability of the solution?

It's scalable. I would rate the scalability as eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Linksys. We switched to Cisco because of its sustainability and expandability.

How was the initial setup?

Normal installation isn't complex. Installation takes a couple of hours.

One person is needed for maintenance.

What about the implementation team?

Implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The total cost of the solution was about $6,000.

What other advice do I have?

I would rate this solution as eight out of ten. I wouldn't give it 10 out of 10 because the price is high and the solution can be complicated.

I would recommend it to those who are interested in using it. 

There's a lot of advice and information on the internet. Some of it may be incorrect, so you just have to try it and see.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Md Manirul Islam - PeerSpot reviewer
Assistant general manager at a tech services company with 51-200 employees
Real User
Jan 5, 2023
Useful dashboards, secure, and good support
Pros and Cons
  • "The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good."
  • "The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution."

What is our primary use case?

Cisco Wireless WAN works well in an enterprise environment.

What is most valuable?

The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good.

What needs improvement?

Cisco Wireless WAN could improve the wireless environment visibility. For example, the information regarding bandwidth use, conditions of the network, and application visibility.

For how long have I used the solution?

I have been using Cisco Wireless WAN for approximately five years. 

What do I think about the stability of the solution?

The stability of Cisco Wireless WAN is good.

What do I think about the scalability of the solution?

Cisco Wireless WAN is a scalable solution. You are able to purchase as many licenses as required.

I have worked with this solution in large environments. We have had clients with approximately 2,000 users.

How are customer service and support?

The support from Cisco is good.

Which solution did I use previously and why did I switch?

I have used Aruba Wireless.

How was the initial setup?

The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution.

What about the implementation team?

The implementation of Cisco Wireless WAN will need at least a field engineer to do the configuration of the appliance.

What's my experience with pricing, setup cost, and licensing?

The license is not subscription-based.

What other advice do I have?

I rate Cisco Wireless WAN a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Makrand Tare - PeerSpot reviewer
Enterprise architect at a tech vendor with 10,001+ employees
Real User
Oct 15, 2022
Good security and connectivity with a straightforward setup
Pros and Cons
  • "We find the product to be stable."
  • "We cannot use wireless for the servers due to potential performance issues. They must be connected via fiber."

What is our primary use case?

We are using the solution for the long-term to connect our desktops and laptops. For the firewalls, however, we connect the rack network with fiber and other cables. 

What is most valuable?

It offers good connectivity.

The initial setup is straightforward. 

We find the product to be stable.

It can scale. 

The security is quite good.

What needs improvement?

We cannot use wireless for the servers due to potential performance issues. They must be connected via fiber.

The solution is a little bit expensive. 

We'd like it if they could improve the integration capabilities. More specifically, if it can be integrated with other applications or any other devices like CCTV cameras that are also running on wireless, that would be ideal. 

For how long have I used the solution?

We've been using the solution for ten to 15 years. 

What do I think about the stability of the solution?

The solution has been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the solution. It's not difficult to do so. 

We are a global company and have between 50,000 and 90,000 users. 

There are plans to increase usage in the future.

How are customer service and support?

I've never used technical support services. I don't know how helpful or responsive they are.

How was the initial setup?

It's a solution that is easy to set up. It's not overly complex to implement. 

I'm not sure exactly how long it took to deploy the solution.

We have a dedicated team of 600 IT engineers. They can handle deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. We have 20 to 30 different premises in India. I'm not sure if they are all using Cisco like us or not. Therefore, I'm not sure what the full cost is to the company.

It could be a bit cheaper. 

We pay a license fee on a yearly basis. 

What other advice do I have?

I'm not sure which version of Cisco we are using. 

I'd recommend Cisco to other users and companies. I would rate it an eight out of ten. We're mostly happy with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marco Attene - PeerSpot reviewer
Consulting System Engineer at a tech services company with 5,001-10,000 employees
Real User
Oct 15, 2022
Reliable, easy to set up, and has helpful support
Pros and Cons
  • "We found the initial setup to be straightforward."
  • "We would like to have the lead times improved."

What is our primary use case?

The solution is primarily used for wireless connectivity.

What is most valuable?

The solution is stable and reliable.

It scales well. 

We found the initial setup to be straightforward. 

The support has proven itself to be helpful. 

What needs improvement?

We would like to have the lead times improved. Right now, when you create a design and want to provide it to the customer, they are very late to cosign everything.

The solution is pretty expensive. We'd like to see lower pricing in the future. 

For how long have I used the solution?

I've used the solution for a while. I'm not sure how long I've used it. 

What do I think about the stability of the solution?

The solution is stable. We find it to be reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the solution as needed. It's not a problem.

We have more than 1,000 users on the solution.

How are customer service and support?

We've contacted support, yet not necessarily for technical issues. We have used them for other things, and they were rather helpful. 

How would you rate customer service and support?

Positive

How was the initial setup?

the initial setup is quite simple and straightforward. I'd rate the experience a four out of five in terms of ease of implementation. It's not difficult. 

What's my experience with pricing, setup cost, and licensing?

The cost of the licensing depends on the access point.

On the low end, the solution costs probably around $1200 to $1300 for five years. It's an expensive product.

I'd rate the product a three out of five in terms of affordability.

What other advice do I have?

We are Cisco partners.

I'd advise new users to check the documentation and go over it pretty thoroughly at the outset. It's important to read everything before you start. If you miss something, it may cause you to troubleshoot and spend more time than you need to figure things out. 

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Coordinator at a educational organization with 1,001-5,000 employees
Real User
Top 10
Jul 28, 2022
Provides user-friendly dashboard, great performance, and a lot of documentation
Pros and Cons
  • "It's a small feature, but Cisco allows me to see access points with blinking lights. This shows me which access point is which."
  • "The price could be better."

What is our primary use case?

We use this solution for our campus network. I work for the university's IT team, so we use it for the faculties, administrative buildings, and labs. We're very happy with it.

The solution is deployed on-premises.

We're using the latest version.

What is most valuable?

It's a small feature, but Cisco allows me to see access points with blinking lights. This shows me which access point is which.

For example, sometimes we have more than 100 access points, and the company that did the set up unfortunately didn't document it well, so that can be a problem.

The dashboard is wonderful. It's very user friendly.

What needs improvement?

The price could be better. It's too high.

It's also hard to get the product because of climate problems.

For how long have I used the solution?

I have been using this solution for a year and a half.

What do I think about the stability of the solution?

It's very stable. In comparison, Extreme's stability is not good. We do speed tests, and with Cisco, we can get 700 megabits per second.

What do I think about the scalability of the solution?

It's very scalable. 

How are customer service and support?

The solution was already set up, so we didn't need a lot of technical support.

If we need help, we can call them directly. We don't need to open a ticket.

Which solution did I use previously and why did I switch?

I have dealt with Extreme Wireless, especially Extreme IQ Cloud. Compared to Extreme, Cisco is way ahead.

It's very easy to deploy. I like Cisco's dashboard. I think it's more user friendly than the Extreme dashboard.

Extreme is easy to deploy, and management is very nice, but the performance isn't good so far. We are using the essential license now, not the pilot license, which is the advanced feature license. When we get the pilot license, I don't know if my mind will change, but for now the performance is way better in Cisco.

When I'm deploying Extreme, it's hard to get information from the internet. I'm not talking about the support from the company. 

With Cisco products, there's a ton of information on YouTube, in Cisco documentation, and on Cisco's website. With Extreme, I couldn't get that information.  

With the same infrastructure, switches, logical topology, and physical topology, Extreme's performance isn't very good. It might be because of the license. When I talk with the company, they say, "If you don't have the Extreme pilot license, you can't get high balances." 

For example, you can only get 150 megabits. It's like one channel at a time. They say that when we install the license, we'll get higher balances, but we haven't experienced that yet. We are waiting for the installation to complete, and then we'll get the license.

Cisco's performance is much better.

I also have experience with Huawei. Cisco's deployment is much better in comparison.

How was the initial setup?

The solution was set up before I started working on it, so I continue to deploy it. 

Compared to Extreme, it doesn't take a lot of time to deploy. We have more than 1,000 access points. It takes about several hours to deploy. It's quick to install.

What's my experience with pricing, setup cost, and licensing?

The price is too high. The licensing is on a yearly basis. 

The price was built in with the total price of the access points. We bought other products, like cable covers, and some switches, so I don't know the exact price for the licenses.

The price of Cisco is twice as high as Extreme because of the exchange rate in Turkey. At the time, our currency decreased catastrophically against the dollar.

What other advice do I have?

I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Coordinator of IT infrastructures at a transportation company with 10,001+ employees
Real User
Jul 13, 2022
Quality devices, good switches, and very reliable
Pros and Cons
  • "The devices are all of good quality."
  • "The only disadvantage of Cisco is maybe the cost."

What is our primary use case?

We primarily use the solution for WiFi and for switching switches. It offers a wireless controller device and access points and switches.

What is most valuable?

It’s stable.

All the hardware, the signal, the communication between access points or switches, et cetera, is good. The devices are all of good quality.

The switches, in particular, are great. I don't remember the model, however, there is a line of Catalyst switches from Cisco - the industrial switches with 24 ports or 48 ports and a POA feature with a fiber optic port - that are great.

The quality of service is excellent.

What needs improvement?

The only disadvantage of Cisco is maybe the cost. It’s more expensive than other brands, like, for example, HP. You do have to pay for licensing yearly, which is not the case with some others. We’d like to just have a one-time payment option.

The interface could be better. When I connect to the wireless controller, the graphic or the user interface is complicated. It’s hard to understand all the models of the interface. They should work to make it easier.

For how long have I used the solution?

I’ve used the solution for two months in this current company. I’ve used it for four or five years.

What do I think about the stability of the solution?

It's very stable. The resolution is very stable. Cisco is working well. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It’s a scalable product.

In the future, the goal is to migrate to a new Cisco access point version. We are working on this. We have the requirement for a wireless controller, maybe, and an update only on the firmware version.

Maybe 400 people use the solution.

Which solution did I use previously and why did I switch?

I work in the other companies with Cisco and other brands as well as Aruba and HP.

How was the initial setup?

It’s an easy product to set up. It's not difficult at all. 

What's my experience with pricing, setup cost, and licensing?

You do need to pay for licensing on a yearly basis. It’s a bit expensive. However, I don’t know the exact costs.

What other advice do I have?

I’m a customer.

We use the latest version of the solution.

The solution is a market leader. It works great.

I’d rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: January 2026
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