Deputy GM at Oregon Systems
Real User
A solution that's easy to implement, is highly scalable and is extremely user-friendly
Pros and Cons
  • "The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
  • "The reporting and analytics areas of the solution need to be improved."

What is our primary use case?

We're in the banking sector. We use AMP to protect security endpoints.

What is most valuable?

The ease of implementation is a very valuable aspect of the solution. It's also very user-friendly.

What needs improvement?

The reporting and analytics areas of the solution need to be improved.

For how long have I used the solution?

I've been using the solution for four years.
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April 2024
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What do I think about the stability of the solution?

The stability of the solution is perfect. I believe it's the most stable solution on the market right now.

What do I think about the scalability of the solution?

The solution is highly scalable. It's the best part of the solution because we have done the sizing. We have focused on the sizing, which was highly scalable. And it's very clean, clear and very transparent in this area.

How are customer service and support?

We're very satisfied with technical support. It's one of the best.

How was the initial setup?

The initial setup was straightforward. We're well-versed in the solution, so for us, it was easy.

What about the implementation team?

We handle the implementation ourselves.

What other advice do I have?

We use the hybrid deployment model.

I would advise other potential users that if they are looking for a long term security solution, this particular solution is going to add value to their cybersecurity strategy. Cisco AMP is one of the solutions that adds value to your cybersecurity roadmap. It should not be considered as a solution, but rather as a strategy.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Architect at COMPASS IT Solutions & Services Pvt.Ltd.
Real User
Excellent scalability with good integration capabilities and easy to deploy in Cisco ecosystems
Pros and Cons
  • "The solution's integration capabilities are excellent. It's one of the best features."
  • "I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."

What is our primary use case?

The primary use case is for endpoint protection. For the larger deployments, we use it for our policy enforcement as well. We use AMP on the endpoints for writing automated policies in order to protect the user when they join the network, for example. 

What is most valuable?

The solution's integration capabilities are excellent. It's one of the best features.

Most of my ecosystems are Cisco-based, so AMP is an easy deployment for me and an easy sale as well. There is a lot of technical documentation which is readily available. There's a lot of Cisco-based education which is really helpful in terms of various unique situations that we run into.

What needs improvement?

I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products. 

AMP works very well within the Cisco ecosystem. If it could work along with the third party ecosystem as well, if that integration or even more APIs came into play, I think we could utilize this product a little bit better.

One thing which I would like to see in terms of a major improvement would be AMP supporting the IoT infrastructure, which has been coming up in networks recently. It should also support more factory managed devices, like systems running Linux. Better support is what I'm looking for.

The common endpoints are already covered and we work very well with them. That would be the case if support is extended to new devices as well. I think that would bring real value to the table.

AMP has recently released email security and web security. If there was something like a common dashboard, similar to that of CrowdStrike, it would be useful.

AMP needs to come up with a common dashboard for all of the solutions. That single pane of information would allow us to view everything. 

Instead of installing a plugin, what we need AMP to do is run installs in the background. Then the user doesn't know that AMP is running on the system. That would be a fantastic use case or the recommendation which I would like to make, in they're looking for products and features to develop. Something like that would allow me to have a high-end deployment in place for AMP which would be ideal.

For how long have I used the solution?

I've been using the solution for two or three years now. I have been using AMP since it was acquired as an independent company. That means I have almost five years of experience in AMP and AMP-based products.

What do I think about the scalability of the solution?

Scalability wise, AMP is a sure shot recommendation. I would recommend it for an endpoint protection solution compared to any other product out there in the market. It's number one.

I work with small and medium-sized organizations as primary clients which I have targeted AMP on. The small users or the smaller segment within our clients are from 10 users to 500 users. And when I'm talking about medium deployment, I'm referring to users ranging from 500 to 5000 users.

How are customer service and technical support?

The technical support has always been fantastic.

It has never been a disappointing experience to be very frank. Cisco TAC has been very helpful. I worked in the presales team as well, so there is Partner Plus which has always been favored in terms of providing us with solution-based documents as well as presentations to take to our customers.

In a couple of ways, I think we are doing a very good job in terms of the resources which are being provided as well as the support that has been designed around this product.

How was the initial setup?

The initial setup is very straightforward.

What other advice do I have?

I normally work with Cisco systems, as well as most of the routing and switching companies out there, like Juniper, among others.

We're partners with Cisco. I handle consultation with all Cisco products, which includes all of the safe architecture, security logging, and switching. I'm basically working with the system architecture within Compass. I am a unified, tech grade umbrella for the entire product portfolio.

I'd advise, if users are running a Cisco environment, to definitely adopt AMP as an endpoint-based solution, which makes it a lot easier for them to manage your devices.

I'd also advise that AMP works very well if someone is running a non-Cisco set up (and they're looking at an endpoint solution that works independently). However, there's a little bit of complexity in terms of getting the actual business use case, because there's less documentation surrounding that kind of setup.

In terms of rating the solution overall, I'd rate it an eight out of ten. It has covered most of the feature sets we need. The reason I'm not giving it a full ten out of ten is because there is still room to improve the scope of integration. It doesn't support many of the IoT endpoints as well as the other components on the network, which are not yet compatible but under development. Once that happens, I'd probably give it a proper ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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CISO & COO at a tech services company with 1-10 employees
Real User
Improves our security using network segmentation, IPS, and integration with ISE
Pros and Cons
  • "The most valuable features of this solution are the IPS and the integration with ISE."
  • "In the next version of this solution, I would like to see the addition of local authentication."

What is our primary use case?

We use this solution as part of our organization security.

How has it helped my organization?

This solution has allowed us to segment the organization to provide better security.

What is most valuable?

The most valuable features of this solution are the IPS and the integration with ISE.

What needs improvement?

In the next version of this solution, I would like to see the addition of local authentication.

How are customer service and technical support?

Technical support for this solution is good. 

What about the implementation team?

We did the integration ourselves.

What was our ROI?

We have seen ROI with this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing fees for this solution are paid on a yearly basis.

Which other solutions did I evaluate?

We chose this product based on research and for its integration with other Cisco security products.

What other advice do I have?

This is a good product but there are always going to be some issues.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Cisco Secure Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Cisco Secure Endpoint Report and get advice and tips from experienced pros sharing their opinions.