Arthur Muruga - PeerSpot reviewer
System Administrator at Access Techy Limited
Real User
Top 5Leaderboard
Affordable, scalable, and straightforward to set up
Pros and Cons
  • "The most valuable feature is the IDS."
  • "Machines with low memory and CPU may experience slow performance."

What is our primary use case?

The solution is used to secure our environment against anti-malware and monitor the health of our Endpoint.

What is most valuable?

The most valuable feature is the IDS.

What needs improvement?

The solution is sluggish on low-RAM devices and has room for improvement.

For how long have I used the solution?

I have been using the solution for six months.

Buyer's Guide
Bitdefender GravityZone Enterprise Security
May 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,662 professionals have used our research since 2012.

What do I think about the stability of the solution?

I give the stability an eight out of ten. Machines with low memory and CPU may experience slow performance.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

How are customer service and support?

The technical support is satisfactory.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The installation process for the client took 30 minutes, while the server installation was completed by the reseller, which required three hours to deploy the group policy.

What about the implementation team?

The implementation was completed with the help of the reseller.

What's my experience with pricing, setup cost, and licensing?

The price is fair.

Which other solutions did I evaluate?

We evaluated Kaspersky Endpoint Security for Business but Bitdefender GravityZone Enterprise Security has more features.

What other advice do I have?

I give the solution an eight out of ten.

We have 50 people using the solution in our organization.

One admin person is enough for the maintenance.

Bitdefender GravityZone Enterprise Security is effective for enterprise security and I recommend the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief of IT at a non-tech company
Real User
Top 20
Highly stable, easy to configure and deploy solution
Pros and Cons
  • "It is very easy to configure and deploy."
  • "The connection with the controller needs improvement. Some connections are currently unstable."

What is our primary use case?

We use Bitdefender GravityZone Enterprise Security as our complete suite for endpoint protection. It is very easy to configure and deploy.

How has it helped my organization?

The solution has helped us control access to Internet sites and complete tasks efficiently.

What is most valuable?

The most valuable feature of GravityZone for us is its ease of deployment for our IT team.

What needs improvement?

The connection with the controller needs improvement. Some connections are currently unstable.

For how long have I used the solution?

I have been using this solution for two years. I have been using the latest cloud version.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine out of ten.

What do I think about the scalability of the solution?

I would give the scalability of this solution a nine out of ten.

How are customer service and support?

I contact the provider regularly; they are very helpful, so I would rate their technical support a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The solution has a very good price. It was not expensive.

What other advice do I have?

It is a good product. Overall, I would rate it a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bitdefender GravityZone Enterprise Security
May 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,662 professionals have used our research since 2012.
Chief Technology Officer at a computer software company with 11-50 employees
Real User
Threat detection and high resource usage needs improvement, but scales well
Pros and Cons
  • "The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on it and the installation is complete."
  • "The lack of detecting security threats and high memory usage need to be improved."

What is our primary use case?

We are a Managed Service Provider (MSP) and we deploy this solution on nodes.

What is most valuable?

The ability to remove the solution is a valuable feature.

What needs improvement?

The lack of detecting security threats and high memory usage need to be improved.

We had a customer that had Bitdefender active, running well, and they fell victim to a ransomware attack. Bitdefender was indicating everything was clear of threats. We had to discontinue usage of the solution, canceling approximately 2,000 nodes.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution's stability is inadequate. It is heavier on the resources than we had anticipated.

What do I think about the scalability of the solution?

It is easy to scale this solution.

How are customer service and technical support?

The technical support is average. They were not any better or worse than any other endpoint protection support service. They have the script that they say and do, and that is about it.

How was the initial setup?

The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on the file and the installation is complete.

What about the implementation team?

It takes a minimal number of employees to do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There are many licensing options available, we have been on monthly agreements and other volume contract agreements.

What other advice do I have?

My advice to others is not to implement this solution. There are better solutions in the market.

I would give this solution a low rating because it did not do what the end customer believed that it could or should do. It let them down and allowed them to be victims of a ransomware attack that is a business-critical scenario.

I rate Bitdefender GravityZone Enterprise Security a four out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Top 5
Straightforward setup, quick deployment, and scalable
Pros and Cons
  • "Protection is the most valuable feature."
  • "The live monitoring service from Bitdefender's center is expensive and has room for improvement."

What is our primary use case?

We use the solution for antivirus protection of our computers.

What is most valuable?

Protection is the most valuable feature.

What needs improvement?

The live monitoring service from Bitdefender's center is expensive and has room for improvement.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

We sometimes encounter problems with the VPN, such as difficulties in establishing connections. However, it's unclear whether the issues stem from the product itself or from the internal Wi-Fi and other internal solutions.

What do I think about the scalability of the solution?

We can scale by adding additional devices to our license.

How was the initial setup?

The initial setup is straightforward. The deployment took two days.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license which is affordable.

Bitdefender offers live monitoring from their center at an additional cost which is expensive.

What other advice do I have?

I give the solution an eight out of ten.

We have five users in our company.

One person is required for the maintenance.

I recommend the solution to others.

Bitdefender GravityZone Enterprise Security is a European-based solution that provides advanced features beyond basic antivirus systems, such as a centrally managed VPN.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pre-Sales Engineer at a tech services company with 51-200 employees
Reseller
Top 20
This product stands out due to its superior performance compared to others
Pros and Cons
  • "When it comes to the web, according to our customers, this product stands out due to its superior performance compared to others."
  • "The initial setup should be made easier."

What is our primary use case?

We cater to IT solution companies and software engineering firms. They request GravityZone from us, and our primary role is to sell GravityZone. They provide us with their requirements, and we supply them with the necessary license keys.

What is most valuable?

When it comes to the web, according to our customers, this product stands out due to its superior performance compared to others. Additionally, the pricing is relatively competitive, which is particularly significant in Sri Lanka. These are the primary advantages that I've observed.

Furthermore, one of the key benefits is the availability of 24/7 customer support. In case customers encounter any issues, they can reach out to the software support team for assistance.

What needs improvement?

The initial setup should be made easier.

For how long have I used the solution?

I have been using Bitdefender GravityZone Enterprise Security for the past six months.

What do I think about the stability of the solution?

It is stable as per customer reviews.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I am satisfied with the customer support and service.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complicated but the maintenance is easy.

What other advice do I have?

I would recommend this solution and rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
Giuliano Souza - PeerSpot reviewer
CEO e DPO at Souza Tecnologia
Real User
Top 20
A great solution for business security and security enterprises with good protection features
Pros and Cons
  • "We find the protection the solution provides valuable."
  • "The dashboard can be improved."

What is our primary use case?

Our primary use case for the solution is for business security and security enterprises.

What is most valuable?

We find the protection the solution provides valuable. For example, many clients use the solution for security in administration. 

What needs improvement?

The dashboard can be improved.

For how long have I used the solution?

We have been using the solution as partners in Brazil. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We have had a good experience with customer service and support.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but the dashboard can be improved. I recommend the solution to users considering implementing it because it is a good solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CIO at ENGEREDE SOLUÇÕES EM TI
Reseller
Top 20
Set up is easy, good console, with effective results
Pros and Cons
  • "The cloud console is good and the tool is effective in protection."
  • "Sometimes the response from Technical Support takes more time than usual because level three support is not in Brazil."

What is our primary use case?

We use Bitdefender Gravity Zone Enterprise Security for protection from malware, security intrusions, and endpoint protection.  

What is most valuable?

They are the leader and have a major market share with this kind of security. The cloud console is good and the tool has effective protection. We do not have problems with malware. 

What needs improvement?

We are currently satisfied with what they are offering. I would recommend the cloud version and DLP.

For how long have I used the solution?

I am currently using Bitdefender GravityZone Enterprise Security.

What do I think about the stability of the solution?

They have a stable environment.

What do I think about the scalability of the solution?

They have a scalable product.

How are customer service and support?

Sometimes the response takes more time than usual because level three support does not exist in Brazil. 

How was the initial setup?

The setup is easy.

What's my experience with pricing, setup cost, and licensing?

We have an internal license and we do not pay for the product.

What other advice do I have?

I would rate Bitdefender GravityZone Enterprise Security a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.