I was freelancing for a company that wanted me to make tutorials on how the platform can be used. So, here are just a few model-building video tutorials I made from the platform. That's pretty much it.
AI Specialist at bcn
 Offers a drag-and-drop environment, eliminating the need for coding from scratch and very user friendly interface
Pros and Cons
- "The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
 
- "Deployment was slightly complex for me to understand."
 
What is our primary use case?
How has it helped my organization?
It's very easy and convenient to use compared to others. It has good documentation, and it's very easy to follow. So somebody using it for the first time finds it very convenient.
What is most valuable?
The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice.
What needs improvement?
Maybe Azure OpenAI could provide a few video tutorials, in addition to the documentation. If they want to make it easier for somebody to do it for the very first time, providing video tutorials might be a good idea.
So, I would like to have a tutorial added for new users.
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For how long have I used the solution?
I have only worked for around a month or so.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It is very stable.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten.
Which solution did I use previously and why did I switch?
I took up a course that gave me access to Amazon. But when I compare OpenAI with Google and Amazon because I work with both Google and Amazon, I would put OpenAI, then Google, then Amazon.
So, Azure OpenAI is on top of my list. They've got a very user-friendly platform, so that works best. Amazon is slightly complex. Google provides video tutorials, but somehow Azure has a better UI.
How was the initial setup?
I would rate my experience with the initial setup a seven out of ten, where one is difficult, and ten is easy.
What about the implementation team?
Deployment was slightly complex for me to understand. So, my senior was working on it, but I did not directly deploy it. The instructions are very clear on how to deploy it, so it is fine, and it doesn't take a lot of time. It hardly takes a few minutes, I think, d depending on the data. If the dataset is very big and if the model is complex, then maybe deployment will take more time. But if it's something very simple and basic, deployment was fine.
What other advice do I have?
I would suggest you should give it a try. Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at PricewaterhouseCoopers
Powerful language processing capabilities with high precision of information extraction 
Pros and Cons
- "The high precision of information extraction is the most valuable feature."
 
- "There are no available updates of information that are currently provided."
 
What is our primary use case?
The main use case for Azure OpenAI is invoice processing. The first step is to recognize the text from images through Azure Cognitive Services, and then utilize Azure OpenAI to extract relevant information from the text. It provides more accurate information extraction compared to Azure Recognizer. This automation helps streamline the accounting process.
What is most valuable?
The high precision of information extraction is the most valuable feature. It enables the accurate extraction of information from various types of documents, including contracts, invoices, CDs, and fiscal documents.
What needs improvement?
Azure OpenAI needs to be updated quickly to keep up with rapidly changing technologies. There are no available updates of information that are currently provided. It is important to integrate newer technologies and ensure accurate information is available for seamless operation.
For how long have I used the solution?
It is a recently launched platform, so I have used it for a couple of months now.
What do I think about the stability of the solution?
I didn't face any issues regarding the stability. I would rate it nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability ten out of ten.
How are customer service and support?
Microsoft offers very good support services. If there is any issue, regarding the operation or during deployment, you can reach out to their global IT department for assistance. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was easy. I would rate it eight out of ten. It is simple to use. There are certain security concerns that may arise with multinational companies, that require approval from IT department to use it. Overall, it is not a difficult process.
What about the implementation team?
We received notification that our team works on the deployment of the solution on the preferred cloud.
What's my experience with pricing, setup cost, and licensing?
The cost structure depends on the volume of data processed and the computational resources required. There might be additional costs for private cloud usage and security considerations.
What other advice do I have?
It is a useful solution that offers a variety of purposes. Developers can benefit from improvements in the system that would align with current technologies. Different departments, such as marketing, accounting, and finance can already use Azure OpenAI as a helpful assistant. I would rate it nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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November 2025
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Group Chief Executive Officer at Boundaryless
Allows you to work through the extraction and summarization of unstructured documents
Pros and Cons
- "Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
 
- "The solution needs to accommodate smaller companies."
 
What is our primary use case?
Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties.
The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide.
What is most valuable?
The solution allows you to work through the extraction and summarization of unstructured documents.
What needs improvement?
The solution needs to accommodate smaller companies.
For how long have I used the solution?
I have been using the product for four months.
What do I think about the stability of the solution?
I rate Azure OpenAI a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a three out of ten.
How was the initial setup?
Azure OpenAI's deployment is straightforward. It is quick to deploy and can be completed in weeks. We had three resources deploying it.
What's my experience with pricing, setup cost, and licensing?
The tool costs around 20 dollars a month.
What other advice do I have?
I rate Azure OpenAI a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at L3
Robust features that enable impressive AI capabilities particularly tailored to the specific environment
Pros and Cons
- "The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
 
- "We encountered challenges related to question understanding."
 
What is our primary use case?
We are assisting our customers in deploying a commercial universal AI solution aimed at aiding them in researching and managing their internal company policies and regulations. To do this, I've extracted all the relevant documents from the HR department and created conversational interfaces for our clients. These interfaces are integrated into various platforms like Microsoft Teams, allowing everyone within the company to interact with the AI.
How has it helped my organization?
Its main use for indexing documents and assembling information is highly effective. Previously, we had to meticulously map out each process and step, essentially creating a chatbot for the task.
What is most valuable?
The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment.
What needs improvement?
We encountered challenges related to question understanding. These instances occur when questions are not phrased precisely, resulting in problematic answers. Microsoft is actively addressing this issue and working diligently on improving it.
For how long have I used the solution?
I have been working with it for six months now.
What do I think about the stability of the solution?
We have nearly thirty customers using our system, and I can't recall any instances where they've encountered stability issues.
What do I think about the scalability of the solution?
I would rate its scalability capabilities seven out of ten.
How are customer service and support?
We have a direct connection with all the technical support staff in the support area. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We tried integrating Google in the past, but it didn't proceed as planned so we just stopped it.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is acceptable, and it's delivering good value for the results and outcomes we need.
What other advice do I have?
My advice is to pay close attention to the content's quality before indexing it within OpenAI. If the documents provided lack good quality, they'll end up with incorrect answers. This is particularly important because the initial setup is not inexpensive and it involves significant investments. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead automation engineer at Dentsu
Provides prompt responses and speeds up the development process
Pros and Cons
- "GPT was useful for our projects."
 
- "The UI could be a little easier."
 
What is our primary use case?
We use the solution for training. We did a POC. We use it for some hackathon projects we have been working on.
How has it helped my organization?
The solution has improved our development process. When we integrate with OpenAI, we get immediate responses for what kind of code or logic we must use.
What is most valuable?
GPT was useful for our projects.
What needs improvement?
The UI could be a little easier. The prompts must be updated.
What do I think about the stability of the solution?
The product is not stable. We get different results for the same prompts. The stability must be improved. However, it is common across any AI tool we use.
What do I think about the scalability of the solution?
The product is pretty much scalable. It helped us scale some of our projects. The internal teams use the tool for projects.
How was the initial setup?
The setup is easier compared to AWS. The tool can be deployed on the cloud.
What other advice do I have?
We use the API calls to integrate OpenAI into our existing workflows. I use API calls. We used the tool for testing purposes for a small project. It was not given to the end users. People who want to use the solution must go through its capabilities. Though AI is available in the market, not everyone is exploring it. The tool is an advanced alternative to Google Search. It helps with development and coding by providing prompt responses. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Scientist at a tech services company with 1,001-5,000 employees
Something we cannot reproduce with any open-source LLM
Pros and Cons
- "Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
 
- "Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
 
What is our primary use case?
We are currently exploring the solution's LLM chat and question-and-answer-based endpoints.
What is most valuable?
The most valuable feature of the solution is the accuracy of ChatGPT. It is something we cannot reproduce with any open-source LLM. Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info.
What needs improvement?
Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer. I have explored Azure OpenAI from a purely LLM perspective. Its endpoints are currently enough for us to communicate with their ChatGPT instance and get results. I don't know if Azure has anything implemented for images, videos, and other endpoints.
For how long have I used the solution?
We have been exploring ChatGPT 3.5 and 4 versions for one and a half years.
What do I think about the scalability of the solution?
Around 20 to 50 users were using Azure OpenAI for one of our projects.
How are customer service and support?
Whenever we encounter issues, we try to raise them on the portal, and we get a resolution from there.
How was the initial setup?
Microsoft takes care of the deployment. We just get our instance, and we have to communicate with it.
What's my experience with pricing, setup cost, and licensing?
If you consider the long-term aspect of any project, Azure OpenAI is a costly solution. However, the solution is cheap if you just want to see results or try some POC in the initial stages. This is because you don't need to spin up your instance; you can just consume things and see the results.
What other advice do I have?
Azure OpenAI is a straightforward solution. After configuring it, you will get your endpoints. You then need to call the endpoints and pass the details. Azure OpenAI is a straightforward tool that is implemented in such a way that even a fresher or junior developer can learn to use it easily.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
Software Engineer at Xoxzo
With clear documentation in place, the tool helps in the creation of message dashboards
Pros and Cons
- "The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
 
- "The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
 
What is our primary use case?
I use Azure OpenAI to create message dashboards for my company.
What is most valuable?
The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users. The information that I provide is based on the information I found through research. I have not started to use the solution for the development part.
What needs improvement?
The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future. It would be great if Azure OpenAI could increase the limit of the knowledge of its chatbot. If I have datasets for fine-tuning, the chatbot can only answer the user's queries related to training data, meaning the chatbot would not provide any knowledge to its users from the outside world.
For how long have I used the solution?
I have been using Azure OpenAI for maybe a month.
What do I think about the scalability of the solution?
I work in a company involved in some business related to messaging, where I did not have a reason to think about scalability options provided by the solution.
How are customer service and support?
I have not contacted the solution's technical support yet since I am still involved in some research related to the product.
Which solution did I use previously and why did I switch?
I have experience with LangChain. LangChain uses OpenAI.
How was the initial setup?
The documentation provided by Azure OpenAI is clear enough. Based on my research, I think the product's initial setup phase would be easy.
The solution is deployed on the cloud services from Azure.
Though in my company, we are in the process related to the deployment of Azure OpenAI, it has not been deployed yet.
What other advice do I have?
I want Azure OpenAI since it is the best solution related to language processing.
The only suggestion I can provide to those who plan to use Azure OpenAI is to consider providing the tool with clear prompts. Azure OpenAI is one of the best tools and easy to use.
Sometimes, when I try some prompts, Azure OpenAI fails to understand them. Overall, Azure OpenAI is a really helpful tool.
I rate the overall solution a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Project Manager at Virgosol
Used for translating, researching, and benchmarking products
Pros and Cons
- "Azure OpenAI is useful for benchmarking products."
 
- "Azure OpenAI should use more specific sources like academic articles because sometimes the source can't be found."
 
What is our primary use case?
When I write documentation, I use the solution for translating anything and researching.
What is most valuable?
Azure OpenAI is useful for benchmarking products. We can search for all metrics with AI tools and compare our products with other products.
What needs improvement?
The solution’s stability could be improved. Azure OpenAI should use more specific sources like academic articles because I can't find the source.
For how long have I used the solution?
I have been using Azure OpenAI for more than a year.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate the solution’s scalability a seven out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
I can deploy the solution by myself in a few seconds.
What's my experience with pricing, setup cost, and licensing?
We pay a licensing fee for Azure OpenAI. The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different.
What other advice do I have?
Azure OpenAI provides me with a lot of benefits. It's quick and saves me time.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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