AWS Backup Reviews

We are services vendor for AWS and this is one of the solutions that we implement for our clients. A project that I recently worked on involved a storage gateway and AWS Backup was used for backing up snapshots.

The most valuable feature is the daily incremental site backup.

It is quite easy to use.

If AWS Backup were a hybrid solution that also supported on-premises backups then it would be very helpful, especially if you are doing a migration to the cloud. Ideally, I would like to take an AWS snapshot, move it to a storage vault, and then migrate it to the cloud. That would be a nice strategy and it would mean that I don't need to use two different backup approaches.

I have dealt with AWS technical support and they are very good. They are friendly and we have had good answers from them.

I have used Veeam, which is also capable of doing on-premises backups. This makes it better in terms of a holistic solution.

The complexity of the setup depends on the environment and the requirements. If it is a hybrid deployment with an on-premises component then it can take longer.

We have found that in terms of cloud preference, our customers are more inclined to use AWS. This is one of the reasons that AWS Backup is popular.

Overall, AWS Backup is easy to use and I find that it is a good product.

I would rate this solution an eight out of ten.

We primarily use the solution as a backup for snapshots so that the data will not get corrupt or lost. It secures our data for us.

The solution has an effective overwrite feature.

The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us.

I've been using the solution for about a year and a half.

The solution is stable.

The solution is scalable. Right now, we have five or six people on our team using it. Internally, we're trying to increase usage. We're migrating new and old accounts to it and revamping the organizational structure to utilize more cloud-based servers.

We've opened tickets with Amazon's technical support in the past year and their response time was fast. We've been satisfied with the level of support they've provided.

We didn't use a different solution before Amazon.

The initial setup was straightforward. The deployment for the backup takes 35 to 40 minutes.

We use the public cloud deployment model.

I'd recommend new users implement the solution on a UC server if they use one.

I'd rate the solution eight out of ten.

We use the solution for backing up the data of our business applications.

They should improve the installation process. Presently, it requires a bit of customization to implement it.

We have been using the solution for six years.

It is a stable solution.

The solution is highly scalable for both SMEs and large enterprises.

The solution's tech support is good. But buying an additional subscription for support services would be best. If you don't want to invest in the plan, you can use forums and the internet to resolve the queries.

Positive

The solution's initial setup is complex. It requires specific knowledge of the underlying systems for configuration. 

The duration of the deployment process depends on the business case. For a very complex environment, it takes around ten days to complete.

The solution offers good value for money. Its price is reasonable as the users can pay as per their service requirements.

I recommend the solution to both SMEs and large enterprises. I advise them to have sufficient AWS knowledge or involve a good service partner because it requires more work if they buy third-party products. I rate the solution as a seven.