I use the solution in my company's manufacturing area.
Account Manager at a tech services company with 51-200 employees
Useful to manage areas like routing and VLANs
Pros and Cons
- "The most valuable features of the solution are in the areas like routing and VLAN."
- "Aruba Instant does not currently offer a multi-gig switch or product, making it an area that requires improvement. Aruba Instant's competitors have multi-gig switches or products."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are in the areas like routing and VLAN.
What needs improvement?
Aruba Instant does not currently offer a multi-gig switch or product, making it an area that requires improvement. Aruba Instant's competitors have multi-gig switches or products.
For how long have I used the solution?
I have been using Aruba Instant for more than ten years. My company is a reseller of Aruba, Cisco, Ruckus, and NETGEAR.
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What other advice do I have?
I recommend the product for SMBs.
The tool's ZTP feature has had little impact on our company's customers' operations. My company hasn't used the tool's ZTP feature.
I am satisfied with the product in general.
I recommend the tool to others.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network engineer at a tech services company with 51-200 employees
The solution is easy to configure and has a responsive support team, but it needs to enhance its security features
Pros and Cons
- "The product is easy to configure."
- "The tool needs to enhance its security features."
What is our primary use case?
We use the solution in our regional offices.
What is most valuable?
The solution is useful for costing purposes. The product is easy to configure. We do not need a controller to have a complete network setup.
What needs improvement?
Some features like DHCP that were available in the original Aruba controller are not available in Aruba Instant. The tool needs to enhance its security features.
For how long have I used the solution?
I have been using the solution for more than three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. We have 1000 to 1500 users in our organization.
How are customer service and support?
I have had no problem with the support team so far. The team always responds on time if we raise any request or ticket.
How was the initial setup?
The initial setup is very easy. Deploying ten to twenty access points will take an hour or less than an hour.
What about the implementation team?
I am an engineer. I can install the solution. To deploy the tool, we must connect with the Wi-Fi, do the default setups, and assign it to Aruba controllers. We can adapt from the controller for the rest of the access points. We need five people to deploy and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
There’s no licensing required to use the tool. We have to renew the maintenance agreement, though.
What other advice do I have?
Even new users or IT personnel can easily manage the deployment of the solution. There are no hassles regarding billing configuration or Wi-Fi signaling. Aruba Instant’s Virtual Controller is very helpful and easy to manage. Overall, I rate the tool seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Aruba Instant
December 2025
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879,371 professionals have used our research since 2012.
Technical Consultant at a tech services company with 51-200 employees
A secure and stable solution on a minimum budget
Pros and Cons
- "The most valuable feature of Aruba Instant is its cloud capability, which allows us to manage it through the cloud."
- "It would be better if Aruba Instant could provide more security for customers."
What is our primary use case?
One of my government customers has multiple offices across the city, while their IT team is stationed in their central office. So we positioned Aruba wireless solutions across all their offices, and their IT team was able to access and operate APs from their central office.
What is most valuable?
The most valuable feature of Aruba Instant is its cloud capability, which allows us to manage it through the cloud. All management payloads can be accessed from anywhere, even through our hand-held devices when our IT person is traveling somewhere. When it comes to Aruba Instant, we are getting a more secure and stable solution on a minimum budget.
What needs improvement?
It would be better if Aruba Instant could provide more security for customers.
It would be better if Aruba Instant could provide a graphical prioritization of application data or application bandwidth.
For how long have I used the solution?
I have been working with Aruba Instant since its launch, especially in my region.
What do I think about the stability of the solution?
Compared with the normal Aruba series, Aruba Instant provides easy deployment and a wide range of coverage. However, there is some latency issue when accessing high latency applications like SAP, SAP HANA, and the Aruba Wi-Fi network.
What do I think about the scalability of the solution?
Aruba Instant is a scalable solution.
What about the implementation team?
To deploy Aruba Instant, we first have to create our portal or customer portal and then deploy APs or profiles in the central or cloud console. Discovering APs might take some time, especially from a remote site.
What's my experience with pricing, setup cost, and licensing?
In my region right now, Aruba Instant comes with a default two-year cloud access license. From the third year, we have to renew the solution.
What other advice do I have?
It is not at all difficult to maintain Aruba Instant. I always suggest Aruba Instant, which comes with a three-year subscription or licensing features, because most government customers require a minimum three years upfront license and warranty for all their procurements.
Overall, I rate Aruba Instant a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Solutions Consultant at a hospitality company with 1-10 employees
It's cheaper than competing solutions and simpler to deploy
Pros and Cons
- "I've worked with other products, but I prefer Aruba because of its cost and simplicity."
- "The network planner could be improved. You should be able to import a floor plan, and the application should suggest the optimal placement of your devices."
What is our primary use case?
We deploy Aruba Instant for customers on a project basis.
What needs improvement?
The network planner could be improved. You should be able to import a floor plan, and the application should suggest the optimal placement of your devices.
For how long have I used the solution?
I've used Aruba Instant for the last couple of years.
What do I think about the scalability of the solution?
We mostly use Aruba for medium-sized companies, but it could work at the enterprise level.
Which solution did I use previously and why did I switch?
I've worked with other products, but I prefer Aruba because of its cost and simplicity.
How was the initial setup?
Aruba Instant is effortless to set up. That's one reason we use it. It isn't complicated at all.
What's my experience with pricing, setup cost, and licensing?
Aruba Instant is slightly cheaper than other solutions in the same category.
What other advice do I have?
I rate Aruba Instant nine out of 10. I recommend planning before you deploy Aruba to map out the ideal location for all your devices.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Cloud-managed solution that's good for small businesses
Pros and Cons
- "Aruba Instant's best feature is the ability to manage it in the cloud."
- "Aruba Instant's visibility, firewalling, L3 functionality, and DHCP services could all be improved."
What is our primary use case?
I primarily use Aruba Instant to deploy the wireless end in smaller offices.
What is most valuable?
Aruba Instant's best feature is the ability to manage it in the cloud.
What needs improvement?
Aruba Instant's visibility, firewalling, L3 functionality, and DHCP services could all be improved.
For how long have I used the solution?
I've been using Aruba Instant for two years.
What do I think about the stability of the solution?
Because Aruba Instant is cloud-only, it doesn't work if the internet goes down. When this happens, the device reboots and loses the local configuration, which means the LAN goes down.
What do I think about the scalability of the solution?
Aruba Instant has limited scalability, with a recommended maximum of 100 users.
How are customer service and support?
Aruba's support is good, and we've had no issues with it.
How was the initial setup?
The initial setup was straightforward and easy to manage, even through mobile.
What's my experience with pricing, setup cost, and licensing?
Aruba Instant is a free subscription with a limited lifetime warranty.
What other advice do I have?
I would recommend Aruba Instant for small businesses but not for enterprise. I would give it a rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Manager-Sales at a tech services company with 1-10 employees
Useful management, high performance, and helpful support
Pros and Cons
- "The most valuable features of Aruba Instant are management and performance."
- "Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful."
What is our primary use case?
We use a mixture of deployment models. Sometimes it's hybrid, on-premise, or on the cloud.
What is most valuable?
The most valuable features of Aruba Instant are management and performance.
What needs improvement?
Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful.
In a future release, there could be some improvements in the dashboards. At this time dashboards are only available with a wizard.
For how long have I used the solution?
I have used Aruba Instant within the last 12 months.
What do I think about the stability of the solution?
I have found Aruba Instant to be stable.
What do I think about the scalability of the solution?
Aruba Instant is scalable.
How are customer service and support?
Technical support is perfectly fine because we have an in-house team that is comfortable with Aruba Instant. As for Aruba Instant technical support, it is perfect.
Which solution did I use previously and why did I switch?
I have previously used other solutions, such as SEIM and Cisco. I have found the features in Aruba Instant to be better than in SEIM or Cisco.
How was the initial setup?
Aruba Instant installation was simple.
What's my experience with pricing, setup cost, and licensing?
Some aspect of the price of Aruba Instant is very economical because if the customer is requiring more features the customer needs to pay a higher amount.
What other advice do I have?
I would recommend this solution to others.
I rate Aruba Instant a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Head of Network Engineering at a tech vendor with 201-500 employees
Automatic code embedded in one access point is really useful but it should support more access points in one cluster
Pros and Cons
- "The quick setup and automatic code embedded in one access point is really useful."
- "Doesn't support enough access points in one cluster."
What is our primary use case?
Our primary use case is for deploying the product in hotels, usually a small deployment where an external controller is not required. Aruba provides a cheap and good solution.
What is most valuable?
The quick setup and the automatic code embedded in one access point is really useful.
What needs improvement?
The product could be improved by having the ability to support more access points in one cluster. I would also suggest that the multicast be more efficient.
Improved managing of the multicast could be included in the next release. It's an issue that can sometimes be challenging.
For how long have I used the solution?
I've been using the product for two years.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
It's not the best product for scalability because there's a limit. We use it mainly for small installations. We do use the product on a daily basis and there are maybe 30-40 people using it.
How are customer service and technical support?
Aruba provides good technical support.
Which solution did I use previously and why did I switch?
We previously used Ruckus Unleashed and switched because in some areas of Europe they prefer Aruba and customers request the product.
How was the initial setup?
Initial setup is quite straightforward, it usually takes about two hours. We have a team that deploy on site and about 20 people working in IT support.
What other advice do I have?
I would rate this product a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Administrator Telecom at a maritime company with 1,001-5,000 employees
Offers a lot of flexibility, almost everything can be configured
Pros and Cons
- "The products offer a lot of flexibility. Almost everything can be configured. It works very well for providing remote services."
- "The management component is difficult to understand and not very user-friendly which increases deployment time."
What is our primary use case?
We use Aruba Instant Access Points — one of the components of Instant Manager — to deploy wireless services to the ships that are running on the coast of Antwerp. This would be tug boats and other vessels in shipping that need communications capabilities.
What is most valuable?
I think Aruba Instant Management is really pretty flexible because of the versatility of the configuration and it just works very well for our purposes.
What needs improvement?
The management interface in Aruba Instant Management is Aruba AirWave. In my opinion, it is not very user-friendly. This is not a criticism of the Aruba Products overall. In fact they work very well. I am referring specifically to Aruba Airwave — just that one component within the solution. If Aruba would do something with this to make this interface better, the product would be much improved.
Other than that I have no idea what the product would need. I have everything that I need functionally, so I can not think of a missing feature.
For how long have I used the solution?
We have been using the product for four years.
What do I think about the stability of the solution?
The product is very stable. We have no problems with that area of usage.
What do I think about the scalability of the solution?
I believe Instant Management is easy to scale. However, we do not use it on large scale environments so I cannot give you a very accurate opinion of that aspect of its use. We use it in very small setups. I do not have first-hand experience with how it works if you extend to a larger scale.
As far as how extensively Aruba Instant is being used, we could be using it daily. It is operational 24-hours a day — that is for sure. It is stable and it works fine. But in management, we sometimes use it only once a week.
We have three users in management to take care of the system if it needs attention. But that is management only. There are more users who are actually on the wireless, of course.
How are customer service and technical support?
We have not had the need to contact Aruba technical support but that could be a good sign.
Which solution did I use previously and why did I switch?
Aruba is the first product that had the capabilities that we were interested in so we did not use another product previous to this one for this purpose.
How was the initial setup?
The initial setup is pretty complex. We were able to set it up by ourselves without the help of consultants or vendors but it took some time to get it done. I think the first set up took about two days which is longer than we had hoped.
What other advice do I have?
My advice to people considering this solution is that Aruba Instant Management is a very good group of products and it is very stable. Be aware that there is quite a learning curve for the AirWave management platform.
On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba Instant Management as an eight-out-of-ten. It is not a nine or a ten because of the problem with the user-friendliness of the AirWave management platform. The products offer a lot of flexibility. Almost everything can be configured. There is only a problem with the one component that causes it to be difficult to understand and difficult to set up and get working for the first time. It detracts from the usability of the product and how quickly it can be deployed.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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