We deploy Aruba Instant for customers on a project basis.
IT Solutions Consultant at Ace Business Pte Ltd
It's cheaper than competing solutions and simpler to deploy
Pros and Cons
- "I've worked with other products, but I prefer Aruba because of its cost and simplicity."
- "The network planner could be improved. You should be able to import a floor plan, and the application should suggest the optimal placement of your devices."
What is our primary use case?
What needs improvement?
The network planner could be improved. You should be able to import a floor plan, and the application should suggest the optimal placement of your devices.
For how long have I used the solution?
I've used Aruba Instant for the last couple of years.
What do I think about the scalability of the solution?
We mostly use Aruba for medium-sized companies, but it could work at the enterprise level.
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Which solution did I use previously and why did I switch?
I've worked with other products, but I prefer Aruba because of its cost and simplicity.
How was the initial setup?
Aruba Instant is effortless to set up. That's one reason we use it. It isn't complicated at all.
What's my experience with pricing, setup cost, and licensing?
Aruba Instant is slightly cheaper than other solutions in the same category.
What other advice do I have?
I rate Aruba Instant nine out of 10. I recommend planning before you deploy Aruba to map out the ideal location for all your devices.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Cloud-managed solution that's good for small businesses
Pros and Cons
- "Aruba Instant's best feature is the ability to manage it in the cloud."
- "Aruba Instant's visibility, firewalling, L3 functionality, and DHCP services could all be improved."
What is our primary use case?
I primarily use Aruba Instant to deploy the wireless end in smaller offices.
What is most valuable?
Aruba Instant's best feature is the ability to manage it in the cloud.
What needs improvement?
Aruba Instant's visibility, firewalling, L3 functionality, and DHCP services could all be improved.
For how long have I used the solution?
I've been using Aruba Instant for two years.
What do I think about the stability of the solution?
Because Aruba Instant is cloud-only, it doesn't work if the internet goes down. When this happens, the device reboots and loses the local configuration, which means the LAN goes down.
What do I think about the scalability of the solution?
Aruba Instant has limited scalability, with a recommended maximum of 100 users.
How are customer service and support?
Aruba's support is good, and we've had no issues with it.
How was the initial setup?
The initial setup was straightforward and easy to manage, even through mobile.
What's my experience with pricing, setup cost, and licensing?
Aruba Instant is a free subscription with a limited lifetime warranty.
What other advice do I have?
I would recommend Aruba Instant for small businesses but not for enterprise. I would give it a rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Aruba Instant
June 2025

Learn what your peers think about Aruba Instant. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Consultant at Lantec
Easy to use and serves as a virtual controller, so you don't need to buy other equipment to manage all your access points
Pros and Cons
- "What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points. I also like that the solution is easy to use."
- "Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper."
What is our primary use case?
We use Aruba Instant for sending logins to Aruba AirWave. We also use Aruba Instant with Aruba Mobility Controller for access points, particularly over one hundred access points.
What is most valuable?
What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points.
I also like that the solution is easy to use.
What needs improvement?
Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper.
For how long have I used the solution?
We've been working with Aruba Instant for five years.
What do I think about the stability of the solution?
I found Aruba Instant stable, so I'm giving it a ten.
What do I think about the scalability of the solution?
Aruba Instant is a very scalable product, making it a ten out of ten.
How are customer service and support?
We encountered a minor issue with Aruba Instant, so we contacted Aruba support. They resolved the problem, and they were helpful and quick to respond.
How was the initial setup?
Aruba Instant is very easy to set up. Setup-wise, it's a ten.
What's my experience with pricing, setup cost, and licensing?
In terms of costs, Aruba Instant is cheap because it doesn't require a license, but you'll incur charges for the access points. Access point charges could be more affordable.
What other advice do I have?
Aruba Instant can either have a cloud or on-premise deployment. However, in my company, it's deployed on-prem.
At most, my company has between three hundred and five hundred Aruba Instant users.
Two to three network engineers handle the deployment and maintenance of the solution.
I recommend Aruba Instant to other people.
My rating for Aruba Instant is ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sr. Manager-Sales at Infracomm Solutions Limited
Useful management, high performance, and helpful support
Pros and Cons
- "The most valuable features of Aruba Instant are management and performance."
- "Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful."
What is our primary use case?
We use a mixture of deployment models. Sometimes it's hybrid, on-premise, or on the cloud.
What is most valuable?
The most valuable features of Aruba Instant are management and performance.
What needs improvement?
Aruba Instant can improve by increasing the gigabit range of the switch or by adding additional management features and tools. It can be helpful.
In a future release, there could be some improvements in the dashboards. At this time dashboards are only available with a wizard.
For how long have I used the solution?
I have used Aruba Instant within the last 12 months.
What do I think about the stability of the solution?
I have found Aruba Instant to be stable.
What do I think about the scalability of the solution?
Aruba Instant is scalable.
How are customer service and support?
Technical support is perfectly fine because we have an in-house team that is comfortable with Aruba Instant. As for Aruba Instant technical support, it is perfect.
Which solution did I use previously and why did I switch?
I have previously used other solutions, such as SEIM and Cisco. I have found the features in Aruba Instant to be better than in SEIM or Cisco.
How was the initial setup?
Aruba Instant installation was simple.
What's my experience with pricing, setup cost, and licensing?
Some aspect of the price of Aruba Instant is very economical because if the customer is requiring more features the customer needs to pay a higher amount.
What other advice do I have?
I would recommend this solution to others.
I rate Aruba Instant a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Product Manager/ Senior Presales engineer at Nahil Computers
Offers quality wireless connection for small businesses
Pros and Cons
- "We like being able to merge Aruba Instant to mobile via Bluetooth. You are also able to perform a lot of functions remotely such as creating an SSID IP."
- "I think that the next release should offer IP phone security/firewall."
What is our primary use case?
We use this solution as an SMB. Cafe's, small offices, restaurants, etc. are able to use Aruba Instant for wireless connection.
What is most valuable?
We like being able to merge Aruba Instant to mobile via Bluetooth. You are also able to perform a lot of functions remotely such as creating an SSID IP.
What needs improvement?
I think that the next release should offer IP phone security/firewall.
For how long have I used the solution?
I have been using this product since it was released about two or so years ago.
What do I think about the stability of the solution?
Aruba Instant is a stable solution.
What do I think about the scalability of the solution?
Aruba Instant is a scalable solution.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Network Engineering at a tech vendor with 201-500 employees
Automatic code embedded in one access point is really useful but it should support more access points in one cluster
Pros and Cons
- "The quick setup and automatic code embedded in one access point is really useful."
- "Doesn't support enough access points in one cluster."
What is our primary use case?
Our primary use case is for deploying the product in hotels, usually a small deployment where an external controller is not required. Aruba provides a cheap and good solution.
What is most valuable?
The quick setup and the automatic code embedded in one access point is really useful.
What needs improvement?
The product could be improved by having the ability to support more access points in one cluster. I would also suggest that the multicast be more efficient.
Improved managing of the multicast could be included in the next release. It's an issue that can sometimes be challenging.
For how long have I used the solution?
I've been using the product for two years.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
It's not the best product for scalability because there's a limit. We use it mainly for small installations. We do use the product on a daily basis and there are maybe 30-40 people using it.
How are customer service and technical support?
Aruba provides good technical support.
Which solution did I use previously and why did I switch?
We previously used Ruckus Unleashed and switched because in some areas of Europe they prefer Aruba and customers request the product.
How was the initial setup?
Initial setup is quite straightforward, it usually takes about two hours. We have a team that deploy on site and about 20 people working in IT support.
What other advice do I have?
I would rate this product a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Administrator Telecom at a maritime company with 1,001-5,000 employees
Offers a lot of flexibility, almost everything can be configured
Pros and Cons
- "The products offer a lot of flexibility. Almost everything can be configured. It works very well for providing remote services."
- "The management component is difficult to understand and not very user-friendly which increases deployment time."
What is our primary use case?
We use Aruba Instant Access Points — one of the components of Instant Manager — to deploy wireless services to the ships that are running on the coast of Antwerp. This would be tug boats and other vessels in shipping that need communications capabilities.
What is most valuable?
I think Aruba Instant Management is really pretty flexible because of the versatility of the configuration and it just works very well for our purposes.
What needs improvement?
The management interface in Aruba Instant Management is Aruba AirWave. In my opinion, it is not very user-friendly. This is not a criticism of the Aruba Products overall. In fact they work very well. I am referring specifically to Aruba Airwave — just that one component within the solution. If Aruba would do something with this to make this interface better, the product would be much improved.
Other than that I have no idea what the product would need. I have everything that I need functionally, so I can not think of a missing feature.
For how long have I used the solution?
We have been using the product for four years.
What do I think about the stability of the solution?
The product is very stable. We have no problems with that area of usage.
What do I think about the scalability of the solution?
I believe Instant Management is easy to scale. However, we do not use it on large scale environments so I cannot give you a very accurate opinion of that aspect of its use. We use it in very small setups. I do not have first-hand experience with how it works if you extend to a larger scale.
As far as how extensively Aruba Instant is being used, we could be using it daily. It is operational 24-hours a day — that is for sure. It is stable and it works fine. But in management, we sometimes use it only once a week.
We have three users in management to take care of the system if it needs attention. But that is management only. There are more users who are actually on the wireless, of course.
How are customer service and technical support?
We have not had the need to contact Aruba technical support but that could be a good sign.
Which solution did I use previously and why did I switch?
Aruba is the first product that had the capabilities that we were interested in so we did not use another product previous to this one for this purpose.
How was the initial setup?
The initial setup is pretty complex. We were able to set it up by ourselves without the help of consultants or vendors but it took some time to get it done. I think the first set up took about two days which is longer than we had hoped.
What other advice do I have?
My advice to people considering this solution is that Aruba Instant Management is a very good group of products and it is very stable. Be aware that there is quite a learning curve for the AirWave management platform.
On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba Instant Management as an eight-out-of-ten. It is not a nine or a ten because of the problem with the user-friendliness of the AirWave management platform. The products offer a lot of flexibility. Almost everything can be configured. There is only a problem with the one component that causes it to be difficult to understand and difficult to set up and get working for the first time. It detracts from the usability of the product and how quickly it can be deployed.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at Lotus Technology
Good features menus and easy access with a simple cloud configuration
Pros and Cons
- "The access it grants to wifi is the solution's most valuable feature."
- "The reach of the solution could be improved. It could be a bit stronger."
What is our primary use case?
We've used the solution for a project with a small hotel. We primarily used the solution for five access points. We use it for wifi access around the rooms.
What is most valuable?
The access it grants to wifi is the solution's most valuable feature.
The features menus are good.
The cloud configurations are very easy. We can put it on mobile, etc. if we need to.
What needs improvement?
The reach of the solution could be improved. It could be a bit stronger.
I don't know if it would be possible, but it would be helpful if there was a social login for the layer. This would help smaller clients that I work with.
There are also some features missing in the layer - like authentification and logon capabilities.
For how long have I used the solution?
I've been using this solution for two months.
What do I think about the stability of the solution?
The stability of the solution is quite good. We haven't come across any bugs or glitches while using it.
What do I think about the scalability of the solution?
The scalability of the solution has been sufficient for our needs so far.
How are customer service and technical support?
We've never contacted technical support so I can't speak to any experience with them. Generally, when we have questions, we look online for resources to help us if we need any knowledge or help with troubleshooting.
Which solution did I use previously and why did I switch?
We've previously used Ruckus. With Ruckus, there's a controller. It's also expensive. For a mid-scale setup, you can't really compare Ruckus to Aruba.
How was the initial setup?
The solution is easy to install. Our team didn't run into any issues when we were setting up the solution for our client.
What about the implementation team?
Our team installed the solution for our hotel client.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is somewhere around $20,000.
What other advice do I have?
I'm a reseller of the solution.
I'd advise others considering the solution to look at the scale of the project. If it's a rather small-scale project and the client doesn't need advanced features like a controller, Aruba is very good.
If I have small projects, I find I focus on Aruba. It's better. However, if the project is more complex or complicated or has location challenges, Ruckus is better.
I'd rate the solution nine out of ten. I'm not an engineer, and I didn't install the device personally, so I don't know too much about the technical side of the solution. If I did, maybe I would give it full marks.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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Updated: June 2025
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