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Dheni Prasetyo - PeerSpot reviewer
Network & Security Department Head at Hypernet Indonesia
Real User
Aug 31, 2023
Though the solution is quick to set up and not complex to use, it needs to improve its MSP portal
Pros and Cons
  • "I like that the solution is not complex."
  • "It uses a different portal and has limitations from the customer side as it's not refined for MSP."

What is most valuable?

I like that the solution is not complex.

What needs improvement?

Aruba Instant has limitations. It uses a different portal and has limitations from the customer side as it's not refined for MSP. The limitation is that the device registers at one customer site because it's only limited to the fee. If it's more than the fee, we have to put another location for the customer, so it's quite a struggle during the monitoring phase.

For how long have I used the solution?

I've used Aruba Instant for three to four years. We use AP32 and AP25.

What do I think about the stability of the solution?

Aruba Instant's stability has been quite good. I rate it eight out of ten.

Buyer's Guide
Aruba Instant
May 2026
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What do I think about the scalability of the solution?

We have more than 100 customers.

How was the initial setup?

It took five to ten minutes to deploy the solution.

What about the implementation team?

The solution was implemented in-house. We had 11 technical staff members during deployment. They were engineers and developers.

What's my experience with pricing, setup cost, and licensing?

Some in the hospitality industry use the solution because it's cheaper and doesn't require licenses.

What other advice do I have?

Customers cannot add more SSIBs or different VLANs. But maybe the solution is designed not to do that because it is for small businesses. Do not use the solution for enterprises.

I rate Aruba Instant a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at Lantec
Real User
Top 5Leaderboard
Jan 29, 2023
Easy to use and serves as a virtual controller, so you don't need to buy other equipment to manage all your access points
Pros and Cons
  • "What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points. I also like that the solution is easy to use."
  • "Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper."

What is our primary use case?

We use Aruba Instant for sending logins to Aruba AirWave. We also use Aruba Instant with Aruba Mobility Controller for access points, particularly over one hundred access points.

What is most valuable?

What I like best about Aruba Instant is that it serves as a virtual controller, so you don't need to buy other equipment to manage all your access points.

I also like that the solution is easy to use.

What needs improvement?

Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper.

For how long have I used the solution?

We've been working with Aruba Instant for five years.

What do I think about the stability of the solution?

I found Aruba Instant stable, so I'm giving it a ten.

What do I think about the scalability of the solution?

Aruba Instant is a very scalable product, making it a ten out of ten.

How are customer service and support?

We encountered a minor issue with Aruba Instant, so we contacted Aruba support. They resolved the problem, and they were helpful and quick to respond.

How was the initial setup?

Aruba Instant is very easy to set up. Setup-wise, it's a ten.

What's my experience with pricing, setup cost, and licensing?

In terms of costs, Aruba Instant is cheap because it doesn't require a license, but you'll incur charges for the access points. Access point charges could be more affordable.

What other advice do I have?

Aruba Instant can either have a cloud or on-premise deployment. However, in my company, it's deployed on-prem.

At most, my company has between three hundred and five hundred Aruba Instant users.

Two to three network engineers handle the deployment and maintenance of the solution.

I recommend Aruba Instant to other people.

My rating for Aruba Instant is ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Aruba Instant
May 2026
Learn what your peers think about Aruba Instant. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
897,029 professionals have used our research since 2012.
Charl Cronje - PeerSpot reviewer
CTO at a tech services company with 1,001-5,000 employees
Reseller
Top 5
Sep 28, 2022
Great coverage, scalable, and stable
Pros and Cons
  • "The coverage of the solution is great."
  • "The connectivity of the solution can use some improvement."

What is most valuable?

The coverage of the solution is great.

What needs improvement?

I would like to see the solution stored within our country or region so we don't have to wait for hardware to be delivered internationally.

The connectivity of the solution can use some improvement.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easily scalable.

How are customer service and support?

There has been a slight decline in the last two years in hardware supply due to COVID, and the regional conflicts with Ukraine and Russia, but customer service and support have met the SLA.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The onboarding can sometimes take longer, especially with the 5500 because of the bigger processes within the AP itself. Once the onboarding is complete it is perfect.

What about the implementation team?

We are a vendor and implement for other organizations.

What's my experience with pricing, setup cost, and licensing?

The setup cost varies based on each organization's requirements but it is within reason.

What other advice do I have?

I recommend you set it up before you install the solution. A lot of people think the solution is like a Meraki-type setup but it's not. I would rather centralize the installation and then ship it out.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/implementer
PeerSpot user
Teacher at a university with 10,001+ employees
Real User
Sep 20, 2022
The setup is straightforward and the product is easily deployed
Pros and Cons
  • "The most valuable feature of this product is that it is easily deployed."
  • "It was a straightforward setup, as I built a duplicate network on the product that allowed me to replace all the Cisco equipment by simply unplugging the cables from Cisco and plugging them into the new product."
  • "The product can be improved by adding a clear interface."

What is our primary use case?

The product is used for user segmentation, server segmentation, WiFi segmentation, and printer server segmentation.

What is most valuable?

The most valuable feature of this product is that it is easily deployed.

What needs improvement?

The product can be improved by adding a clear interface. You can use the Web Green interface however an interface similar to Cisco Catalyst 29 that allows the user to simply configure the product would be useful.

I would like to see clear interface coverage for older models such as 1930.

For how long have I used the solution?

I have been using the product for one and a half years.

What do I think about the stability of the solution?

The product is stable. There has been no need for reconfiguration or re-setup.

What do I think about the scalability of the solution?

The product is scalable. It has the ability to connect to other sites.

Which solution did I use previously and why did I switch?

We previously used Cisco Catalyst 29. 

How was the initial setup?

It was a straightforward setup.

I built a duplicate network on the product that allowed me to replace all the Cisco equipment by simply unplugging the cables from Cisco and plugging them into the new product. The total setup time was about 15 days.

What about the implementation team?

The implementation was done in-house.

What other advice do I have?

I give the product a nine out of ten.

The product comes with all the necessary technical documentation for support. Only one person is required for maintenance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luca Brunetta - PeerSpot reviewer
Administrator at Eurotel S.r.l.
Real User
Aug 29, 2022
Reliable, easy to expand, and helps improve functionality
Pros and Cons
  • "You don't have to deal with licenses."
  • "Aruba Instant is very useful; even if you just have one device you can create a larger network with just a few configurations and you don't have to deal with licenses."
  • "It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true."
  • "I'd rate it a two out of five in terms of affordability. It's more on the expensive side."

What is our primary use case?

We primarily use the solution for our wireless network.

How has it helped my organization?

It has improved the functionality of our company. It is quite handy.

What is most valuable?

Aruba Instant is very useful. Even if you just have one device you can create a larger network with just a few configurations. 

You don't have to deal with licenses. 

What needs improvement?

There is one particular thing that I see that needs improvement. It is a software characteristic, and it is during the reboot. During the startup of the AP, the AP tells you that you are using the wrong password. However, I have realized that this is not true. The AP sees that it's not ready to get the login, and it replies you wrote a wrong password, yet that is not true. The real issue is that the AP is not ready. You get the right login, if you wait five minutes with the same password, it will work. The login is successful. This "wrong password" message should be "Wait, the AP is rebooting."

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The solution is relatively stable. We had some bugs on some occasions, however, after you are configured, the system is quite stable. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product can scale. It is definitely good. You just have to add a similar AP sourcing the same version and same model. My wireless networks are quite small, so I don't have more than 100 APs.

The amount of people using it under us is 300 people.

We are integrators, so in the next month, we are going to install some other instant systems.

How are customer service and support?

I've dealt with technical support. How well the response is depends. In general, I feel good with the support and with the professionality and their ability as well. The one thing that I want to be improved is the engineers.

They have to read the entire description. I usually write all of the parameters, for example, the version, my devices, and a description of my infrastructure. And then I received an email, "Please, tell me the version. Please, add a particular file." Yet when I open a case, I add this information from the beginning. They just have to read and get the information. I'd estimate that in at least 50% of the cases, the technicians do not read the notes I send at all.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup depends on the configuration that the user wants. The instant infrastructure is relatively straightforward, however, it depends on the environment - including what kind of antenna you have to use if you have an external antenna. The web configuration is quite straightforward depending on the configuration.

We only need three or four people for the installation and the configuration. Once it depends on the environment. 

What about the implementation team?

My company is a system integrator, so we install devices.

What's my experience with pricing, setup cost, and licensing?

It's not easy for me to talk about the cost since I am a technician. I'd rate it a two out of five in terms of affordability. It's more on the expensive side. There might be some extra costs involved depending on the infrastructure. 

What other advice do I have?

We are an integrator, and we have many customers. Then we have a partnership with the distributors, with the sellers.

We work with Aruba devices and Aruba Access Points and Switches. We work with Access Point using Instant Infrastructure, Wireless Controller, or Aruba Central.

There is some confusion about using the website due to the integration with HP. Sometimes you have to go to the HP website and sometimes to Aruba. Also, now, there is the integration with HP GreenLake and you have to log in to an HPE website and then go to the Aruba portal, which is quite confusing. This confuses me. There are too many portals, and it just jumps from one to the other. It's not so handy.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wilson Salas - PeerSpot reviewer
Arquitecto de Infraestructura y Networking at Teuno
Real User
Jun 14, 2022
It's simple to deploy and use
Pros and Cons
  • "It's a good solution for small businesses because it's easy to figure out. It's simple to set Aruba up in any configuration, like link aggregation or static loads. It's suitable for less complicated configurations, whereas Cisco devices are bigger and more difficult to implement."
  • "It's a good solution for small businesses because it's easy to figure out."
  • "My biggest problem with Aruba Instant was the DHCP implementation. The DHCP server needs to ping an IP address to connect to the internet. In some cases, we don't have a DHCP server in the network, and it was really a problem."
  • "My biggest problem with Aruba Instant was the DHCP implementation."

What is our primary use case?

I designed a data center for a client, and we used Aruba to develop all the solutions. 

What is most valuable?

Aruba Instant is simple to deploy and use. 

What needs improvement?

My biggest problem with Aruba Instant was the DHCP implementation. The DHCP server needs to ping an IP address to connect to the internet. In some cases, we don't have a DHCP server in the network, and it was really a problem. 

Aruba should also add the ability to configure the stack. There is a series in many switches. I don't remember the series that permits this type of configuration, but I think that the stacking configuration will be an advantage for switches that are critical in the business section.

How are customer service and support?

I work with Aruba technical support to deliver the product to our clients. We have to work after hours, nights, and weekends.

How was the initial setup?

Implementing Aruba Instant is straightforward. You can configure it with Aruba's web browser interface or a cell phone app from the App Store or Google Store. 

It's a good solution for small businesses because it's easy to figure out. It's simple to set Aruba up in any configuration, like link aggregation or static loads. It's suitable for less complicated configurations, whereas Cisco devices are bigger and more difficult to implement.

What other advice do I have?

I rate Aruba Instant eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
TarasPoprawa - PeerSpot reviewer
IT Consultant - co-owner at Resotem
Consultant
Jun 2, 2022
Has a user friendly interface and is stable, scalable, and easy to install
Pros and Cons
  • "The installation is very simple. We've limited the security feature, which I found valuable, and that allows two separate networks, one for the company and one for a guest network. During installation, it is very easy at that point to divide it."
  • "The installation is very simple, the connection through the interface is nice and easy, and everything can be done through the interface."
  • "The only issue we've had is getting equipment supplies. The availability of the APs that I want to use has been an issue. It took almost two months to get them the first time. I've ordered a few more for another client, and they're still on back order. It has been over a month now."

What is our primary use case?

Our clients use it as a Wi-Fi access point.

What is most valuable?

The installation is very simple.

We've limited the security feature, which I found valuable, and that allows two separate networks, one for the company and one for a guest network. During installation, it is very easy at that point to divide it.

The connection to it through the interface is nice and easy, and everything can be done through the interface.

What needs improvement?

The only issue we've had is getting equipment supplies. The availability of the APs that I want to use has been an issue. It took almost two months to get them the first time. I've ordered a few more for another client, and they're still on back order. It has been over a month now.

For how long have I used the solution?

We've been working with this solution for about a month and have installed it for two clients so far.

What do I think about the stability of the solution?

So far, it's been very stable.

What do I think about the scalability of the solution?

We deal mostly with small businesses, and for them, I think it's an easy solution with easy deployment and scalability. It is very easily scalable.

We plan to use Aruba Instant as our solution for small businesses.

How are customer service and support?

Technical support was adequate when we did our first installation. We contacted them just to make sure that we were doing it properly, and they were very knowledgeable. It was great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

One client used a basic ASUS router.

One of the clients switched because their previous solution was done, and the other did so because they were expanding their warehouse and wanted something more.

How was the initial setup?

The initial setup was straightforward and very simple. The deployment was done in a few hours.

What about the implementation team?

We implemented it ourselves for our clients.

What's my experience with pricing, setup cost, and licensing?

It's a one time cost, including the upgrades, but you have to pay on a yearly basis if you want support.

The price is in the middle in comparison to that of competitors' products.

Which other solutions did I evaluate?

We looked mainly at Ruckus, but Aruba Instant On's interface was nice and user friendly as well.

What other advice do I have?

Aruba Instant On is a good solution for small businesses. I would rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
ThomasLee1 - PeerSpot reviewer
Account Manager at Flexi Team Computer Services Sdn Bhd
Reseller
Top 20
Jul 15, 2024
Useful to manage areas like routing and VLANs
Pros and Cons
  • "The most valuable features of the solution are in the areas like routing and VLAN."
  • "Aruba Instant does not currently offer a multi-gig switch or product, making it an area that requires improvement. Aruba Instant's competitors have multi-gig switches or products."

What is our primary use case?

I use the solution in my company's manufacturing area.

What is most valuable?

The most valuable features of the solution are in the areas like routing and VLAN.

What needs improvement?

Aruba Instant does not currently offer a multi-gig switch or product, making it an area that requires improvement. Aruba Instant's competitors have multi-gig switches or products.

For how long have I used the solution?

I have been using Aruba Instant for more than ten years. My company is a reseller of Aruba, Cisco, Ruckus, and NETGEAR.

What other advice do I have?

I recommend the product for SMBs.

The tool's ZTP feature has had little impact on our company's customers' operations. My company hasn't used the tool's ZTP feature.

I am satisfied with the product in general.

I recommend the tool to others.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Aruba Instant Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Aruba Instant Report and get advice and tips from experienced pros sharing their opinions.