JesseMachill - PeerSpot reviewer
Sales Executive at Intelys Technology Africa
Real User
Top 10
Has an easy initial setup process, but there could be more security features
Pros and Cons
  • "It is easy to use, manage, and implement."
  • "They could provide a centralized system to manage switches incorporated into multiple branches."

What is most valuable?

The product is cost-effective. It is easy to use, manage, and implement. It can be installed with an app on the phone as well. It is built and designed for users who do not have the necessary skills to implement enterprise cloud networks.

What needs improvement?

The product could have more security features integrated into enterprise data. They could provide a centralized system to manage switches incorporated into multiple branches.

For how long have I used the solution?

We have been using Aruba Instant for four years.

What do I think about the stability of the solution?

I rate the product’s stability a seven out of ten.

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What do I think about the scalability of the solution?

We can only incorporate about 27 IPs and switches in a particular bandwidth. It needs to be more scalable. It is suitable for small and medium businesses. I rate the product’s scalability a four out of ten.

How was the initial setup?

The initial setup was easy. We have deployed physical infrastructure on-premises, managed via the cloud. It took us a few minutes to complete the process.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a two out of ten.

What other advice do I have?

I rate Aruba Instant a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Teacher at a university with 10,001+ employees
Real User
Top 20
The setup is straightforward and the product is easily deployed
Pros and Cons
  • "The most valuable feature of this product is that it is easily deployed."
  • "The product can be improved by adding a clear interface."

What is our primary use case?

The product is used for user segmentation, server segmentation, WiFi segmentation, and printer server segmentation.

What is most valuable?

The most valuable feature of this product is that it is easily deployed.

What needs improvement?

The product can be improved by adding a clear interface. You can use the Web Green interface however an interface similar to Cisco Catalyst 29 that allows the user to simply configure the product would be useful.

I would like to see clear interface coverage for older models such as 1930.

For how long have I used the solution?

I have been using the product for one and a half years.

What do I think about the stability of the solution?

The product is stable. There has been no need for reconfiguration or re-setup.

What do I think about the scalability of the solution?

The product is scalable. It has the ability to connect to other sites.

Which solution did I use previously and why did I switch?

We previously used Cisco Catalyst 29. 

How was the initial setup?

It was a straightforward setup.

I built a duplicate network on the product that allowed me to replace all the Cisco equipment by simply unplugging the cables from Cisco and plugging them into the new product. The total setup time was about 15 days.

What about the implementation team?

The implementation was done in-house.

What other advice do I have?

I give the product a nine out of ten.

The product comes with all the necessary technical documentation for support. Only one person is required for maintenance.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Aruba Instant
April 2024
Learn what your peers think about Aruba Instant. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
Deputy Manager - Technical Services ICT-ELV at Eurostargroup
Real User
Enables you to handle all of the access points at once virtually instead of manually handling each one
Pros and Cons
  • "You can handle all of the access points at once virtually instead of manually handling each one. You're able to populate all of the information to all of the access points through the virtual controller as well. It transforms everything it a single access point, which simplifies things."
  • "The solution should be able to support more users on the access points."

What is our primary use case?

We primarily use the solution as a base for our site office. 

What is most valuable?

The virtual controller can handle up to 16 access points.

The features you get in the controller are excellent. 

You can handle all of the access points at once virtually instead of manually handling each one. You're able to populate all of the information to all of the access points through the virtual controller as well. It transforms everything it a single access point, which simplifies things.

What needs improvement?

The solution should be able to support more users on the access points.

The solution should allow for more roaming capabilities. If you're roaming from one access point to another, the process should be quicker.

The solution could use auto-channeling so that it could automatically pick up channel overlap.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability of the solution is good. Right now we are using the solution across five offices with 100 users.

How are customer service and technical support?

The solution's technical support has been good.

Which solution did I use previously and why did I switch?

We've used Huawei, which is also good. We're integrators, so we implement either solution according to the project requirements of our clients. I do find Aruba more stable and easier to use than Huawei, however.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

We use the on-premises deployment model.

I'd recommend the solution; I find it more stable than other options.

I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant Network at a computer software company with 1,001-5,000 employees
Real User
Fair price, works very well, and is perfect for customers with many small sites
Pros and Cons
  • "I can implement it at small sites, and I can also implement it at mid-sized locations. It is very flexible. It is really nice and useful for customers who have many small sites."
  • "It is good as it is. If anything, its reporting could be improved."

What is our primary use case?

We propose it to our customers for Wireless LAN. Internally, in our company, we use Cisco. 

We have many customers, and we implement wireless systems with Aruba, Cisco, and Extreme. There are many customers that use Instant Cluster, and we have customers that use it on-premise. It depends on the people working at the customer side. 

What is most valuable?

It is very cheap. I can use the access points without an additional license. 

I can implement it at small sites, and I can also implement it at mid-sized locations. It is very flexible. It is really nice and useful for customers who have many small sites. 

What needs improvement?

It is good as it is. If anything, its reporting could be improved. 

At the moment, I don't see any new features that we really need.

For how long have I used the solution?

I have been using this solution for about eight years.

What do I think about the stability of the solution?

It is very stable. It works very well.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I don't know about their support. It is working fine, and I have had no problem with it.

If I need any information, I can take the help of the Aruba Community. I have access to all the resources on Aruba, and I can search for information if I need to implement things that are not normal and that are not base configuration. I can find everything about Aruba.

How was the initial setup?

It is very easy. I like its setup. It is done in an hour. 

What's my experience with pricing, setup cost, and licensing?

It is not expensive. Its price is fair. You get many features with the normal licensing. If I look at Cisco, it is very expensive if I need similar things.

What other advice do I have?

It is working very well at the moment. I see no problem with it, but it has its own use case. I can't use it everywhere. It is not suitable for a big campus area. I would need a controller-based system such as Aruba Controller.

I would rate it an eight out of 10. It is very good, and I like it.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
ICT Officer at a non-profit with 5,001-10,000 employees
Real User
Good central management of multiple devices, user-friendly, and good pricing
Pros and Cons
  • "The central management of multiple devices is the solution's most valuable aspect."
  • "There was only ever one case in which an access point failed, but it was reintegrated. The issue was more of a matter of oversight. One part of the network had covered ten access points."

What is our primary use case?

We primarily use the solution in the business environment for the office network.

What is most valuable?

The central management of multiple devices is the solution's most valuable aspect.

The solution is very user-friendly.

What needs improvement?

The solution, as it is, is perfect for us right now. There isn't any aspect that needs to be simplified.

For how long have I used the solution?

I've been using the solution for two years now.

What do I think about the stability of the solution?

There was only ever one case in which an access point failed, but it was reintegrated. The issue was more of a matter of oversight. One part of the network had covered ten access points.

In general, it's quite a stable product.

What do I think about the scalability of the solution?

The solution is absolutely scalable.

Currently, we have just under 100 employees, but I can only comment on the number of users at my particular office.

How are customer service and technical support?

We've never been in touch with Aruba technical support. There's never been a need to. The solution works perfectly so far.

Which solution did I use previously and why did I switch?

We did use a different solution, but it was medium-class and not really comparable to Aruba. It might have been D-Link or something similar.

How was the initial setup?

The initial setup, from what I understand, was pretty straightforward.

What about the implementation team?

Our supplier assisted with the implementation.

What's my experience with pricing, setup cost, and licensing?

The price is fairly reasonable. It may be a bit expensive for some companies, but for us, it's worth every penny.

Which other solutions did I evaluate?

We were considering Cisco at the time, but Aruba had a better price point. Our supplier actually suggested Aruba as an optimal solution for us.

What other advice do I have?

We work off the latest version of the solution.

I'm just using the system now for the management of devices. I haven't been adding devices recently, but in the last couple of years of using it, I haven't had a single technical problem with the solution.

I'd recommend the solution to mid-level businesses like ours, with up to 100 employees.

We're fully covered. Aruba is not bothering us with additional promotional materials and I don't need anything else. So far, for the level of users we have, I haven't really experimented with the solution or had to reach out to technical support or investigate other aspects of it. It's just perfect for us at this point.  

Comparing it to Cisco, which I also have some experience with, I'd rate it ten out of ten. If I had more knowledge of other solutions and could compare them to Aruba as well I'd rate Aruba lower, depending on the other offerings, but based on my knowledge of the product and my overall experience, it's been great working with Aruba.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user837531 - PeerSpot reviewer
Works at a tech services company with 1-10 employees
Real User
Provides a built-in firewall, local radius, and application visibility and control
Pros and Cons
  • "Has many advanced features: Built-in firewall, local radius, application visibility and control, not locked into support agreements."
  • "Although built-in troubleshooting tools are available, they are not at all intuitive to use. Aruba Instant lacks decent documentation to use for troubleshooting wireless issues (fortunately there aren’t many)."
  • "The Central cloud management (optional) is far behind the competition in features, ease of use, and dependability. I have tried Aruba Central a few times over the years and, in my option, it is not where it needs to be for serious consideration in production environments."

What is our primary use case?

Primary use is to provide WLAN access for our managed clients networks; from 10-user offices, to wireless networks supporting 500 or more wireless clients with up to 30 wireless APs on a single layer 2 network.

How has it helped my organization?

Wireless access is very reliable; once I install, it is solid and works very well.

What is most valuable?

Very simple setup, easy to use, rock-solid dependability. 

Has many advanced features: 

  • Built-in firewall
  • Local radius
  • Application visibility and control
  • Not locked into support agreements

Several deployment options:

  • Instant
  • Central cloud managed
  • Controller managed.

What needs improvement?

Although built-in troubleshooting tools are available, they are not at all intuitive to use. Aruba Instant lacks decent documentation to use for troubleshooting wireless issues (fortunately there aren’t many).

The Central cloud management (optional) is far behind the competition in features, ease of use, and dependability. I have tried Aruba Central a few times over the years and, in my option, it is not where it needs to be for serious consideration in production environments.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Very stable.

What do I think about the scalability of the solution?

No issues. I had 30 WAPs on one layer 2 subnet and it worked flawlessly.

How is customer service and technical support?

Seven out of 10.

How was the initial setup?

Very simple to set up as Aruba Instant. Not so intuitive or stable with Central cloud (should you require this).

What's my experience with pricing, setup cost, and licensing?

Avoid the Central cloud license if you can.

Which other solutions did I evaluate?

Meraki.

What other advice do I have?

When adding new IAPs to an existing cluster, make sure they are factory default and the same firmware version as is running on the cluster. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Dheni Prasetyo - PeerSpot reviewer
Network & Security Department Head at Hypernet Indonesia
Real User
Top 5Leaderboard
Though the solution is quick to set up and not complex to use, it needs to improve its MSP portal
Pros and Cons
  • "I like that the solution is not complex."
  • "It uses a different portal and has limitations from the customer side as it's not refined for MSP."

What is most valuable?

I like that the solution is not complex.

What needs improvement?

Aruba Instant has limitations. It uses a different portal and has limitations from the customer side as it's not refined for MSP. The limitation is that the device registers at one customer site because it's only limited to the fee. If it's more than the fee, we have to put another location for the customer, so it's quite a struggle during the monitoring phase.

For how long have I used the solution?

I've used Aruba Instant for three to four years. We use AP32 and AP25.

What do I think about the stability of the solution?

Aruba Instant's stability has been quite good. I rate it eight out of ten.

What do I think about the scalability of the solution?

We have more than 100 customers.

How was the initial setup?

It took five to ten minutes to deploy the solution.

What about the implementation team?

The solution was implemented in-house. We had 11 technical staff members during deployment. They were engineers and developers.

What's my experience with pricing, setup cost, and licensing?

Some in the hospitality industry use the solution because it's cheaper and doesn't require licenses.

What other advice do I have?

Customers cannot add more SSIBs or different VLANs. But maybe the solution is designed not to do that because it is for small businesses. Do not use the solution for enterprises.

I rate Aruba Instant a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Network engineer at Visiontech
MSP
Top 20
The solution is easy to configure and has a responsive support team, but it needs to enhance its security features
Pros and Cons
  • "The product is easy to configure."
  • "The tool needs to enhance its security features."

What is our primary use case?

We use the solution in our regional offices.

What is most valuable?

The solution is useful for costing purposes. The product is easy to configure. We do not need a controller to have a complete network setup.

What needs improvement?

Some features like DHCP that were available in the original Aruba controller are not available in Aruba Instant. The tool needs to enhance its security features.

For how long have I used the solution?

I have been using the solution for more than three years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have 1000 to 1500 users in our organization.

How are customer service and support?

I have had no problem with the support team so far. The team always responds on time if we raise any request or ticket.

How was the initial setup?

The initial setup is very easy. Deploying ten to twenty access points will take an hour or less than an hour.

What about the implementation team?

I am an engineer. I can install the solution. To deploy the tool, we must connect with the Wi-Fi, do the default setups, and assign it to Aruba controllers. We can adapt from the controller for the rest of the access points. We need five people to deploy and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

There’s no licensing required to use the tool. We have to renew the maintenance agreement, though.

What other advice do I have?

Even new users or IT personnel can easily manage the deployment of the solution. There are no hassles regarding billing configuration or Wi-Fi signaling. Aruba Instant’s Virtual Controller is very helpful and easy to manage. Overall, I rate the tool seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Updated: April 2024
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Buyer's Guide
Download our free Aruba Instant Report and get advice and tips from experienced pros sharing their opinions.