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Aruba ClearPass Room for Improvement

Aditya Buditama - PeerSpot reviewer
System Engineer - Network at PT.Helios Informatika Nusantara

What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration.

What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.

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SvenVenables - PeerSpot reviewer
Senior Technical Engineer at EOH

The only area that really needs improvement in Aruba ClearPass is the onboarding for doing TLS authentication. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily.

An additional feature we'd like to see in the next release of Aruba ClearPass is for its OnGuard function, its health check function. We'd like it to have the functionality for installing or copying files that are required for remediation on health checks. For example: if you're using Aruba ClearPass and you do a health check, if the client is missing a file or a particular product such as an antivirus product, we would like the opportunity to have the files copied or installed in the platform, because currently there are some limitations when you want to do remediation.

If the client is missing a file and you want them to install a specific application, we have to provide an HTTP download so they can download the file for the remediation to work. What I would like to see is a bigger storage area in Aruba ClearPass so we can upload those files in the platform, rather than having those files in an external server for downloading, because we've had huge problems with doing remediation to locations that require an HTTP download.

What we'd like is having the ability to put the applications on Aruba ClearPass directly, to make the remediation steps for clients when they're missing software, to get those directly from the platform, because currently, you can't put a big file onto Aruba ClearPass as there are size limitations.

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DC
Network Architect at a tech services company with 201-500 employees

Aruba ClearPass could improve the user interface, it is a bit chunky.

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Buyer's Guide
Aruba ClearPass
August 2022
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,327 professionals have used our research since 2012.
AM
Network Team Leader at a retailer with 10,001+ employees

It would be good if ClearPass made it a SaaS solution. The only difficulty is that it's a security solution, and if you put a security solution on a SaaS, there could be certain challenges. That may be why ClearPass hasn't done it.

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NC
Senior Account Manager at a tech services company with 11-50 employees

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

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Rana Shahid - PeerSpot reviewer
Business Development Manager at gwc networks

The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.

In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.

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AH
Senior Manager Network Design at a tech services company with 501-1,000 employees

Aruba ClearPass has fewer deployment scenarios and flexibility than Forescout.

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Anil Ergunsah - PeerSpot reviewer
Managing Partner & Technical Consultant&Trainer(CCIE#29761, CCSI#31865) at IT Expert

Aruba ClearPass could improve when it comes to troubleshooting, it can be difficult. Some advanced problems are difficult. 

The documentation could improve.

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JL
Assistant Lead Engineer at a tech services company with 1,001-5,000 employees

The licensing model could be improved.

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RF
Technical Department at Telenor Comunicaciones

One thing that could be improved in Aruba ClearPass is that we would like to have an option to recognize all the assets on the customer's site in one click. That is an easy way of recognizing all the assets on a customer site. We would like an easier way of recognizing the assets of the network so we could know in which VLAN we want to configure the port or the suite and which policies apply to that port. We'd like ClearPass do that automatically.

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BT
Solution Design Network at a tech services company with 1,001-5,000 employees

There is an issue on the technical side with ClearPass. Many devices work with SSL certificates but Aruba ClearPass only has the ability to handle one certificate for both the management process and also for the Captive Portal. I would like Aruba to permit the use of different certificates for the Captive Portal and for the management interfaces.

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JV
Senior Proposal Manager at a tech services company with 201-500 employees

I would like to see better integration with the firewall for zeroing out blacklisted users.

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AA
Project Manager at a computer software company with 1,001-5,000 employees

The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However,   if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing.

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GB
Business Develop Manager at Cosmos Business Systems

ClearPass' interface could be more user-friendly. 

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Anas Ismail - PeerSpot reviewer
Senior Technical Engineer at Seniors IT

The GUI of Aruba ClearPass could improve, it is not user-friendly.

In a feature release, asset tracking could be easier.

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Avi Shitrit - PeerSpot reviewer
System Engineer at Chayon Technologies

It would be useful if a free trial was available for customers to see if ClearPass is suitable for them before purchasing.

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Buyer's Guide
Aruba ClearPass
August 2022
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,327 professionals have used our research since 2012.