AppDynamics Reviews

JVM memory monitoring, hardware monitoring, response time monitoring and proactive alerting.

AppDynamics has allowed us to find critical memory flaws in our application. We were able to find a root cause to a JVM permgen issue by using AppDynamics’ memory monitoring tools.

Remove all Flash from the product. Also make drilling down in the response time call stacks easier.

1 year

None.

Customer Service: 8 out of 10. They have answered everything I have asked.Technical Support: 7 out of 10. Sometimes not as specific as I would like but overall I am happy with them.

Our previous solution only allowed us to see hardware and response time latency, we were unable to drill into call stacks to find the root cause.

Pretty straight forward. Followed the setup guide and was in business within an hour or so.

In-house

Setup cost was about 2-3 days of a developers time to install / configure. Day to day cost is we have an extra server that needs to be on to run AppDynamics.

AppDynamics has a lot of information it can give you. Be sure to take the time and understand all the data. There may be critical information that can help improve your application performance.

I like that I can see the stack trace when problems are detected. This points me to the area in the code that needs to be fixed.

We have AppDynamics set up to email us alerts when certain things happen. We can start working on a problem before our customer notices.

I did not find it easy to understand at first. It just looked like this sea of information, and I couldn’t see the logical breakdown of things, and the names for things didn’t immediately help me figure out what they were really for – what it could help me see and do.

About a year.

None that I am aware of.

I don’t know what we spent on it, but whatever we spent, it was a good investment. This tool is helping us get our application free of bugs and performance issues.

Learn as much as you can about it. It can do more than you think. Make use of the enthusiasm of the AppDynamics employees to help you learn.

We are using AppDynamics for application management.

It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support. 

The solution makes it easy to find the root cause of the problems and provided the visualization of data. It is really simple, useful, and intuitive. 

It enables integration with other systems very easily. It can monitor applications of different technologies as well as manage log files. 

It has a lot of capabilities and the solution features function well overall.

The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better. Additionally, there are some outdated technologies which are not covered out of the box with this solution, such as C++ which is old technology. They can be monitored but it takes a bit more effort. They have done a decent job but they could improve.

I have used AppDynamics for approximately seven years.

It is highly scalable. You can go from a small deployment into tens of thousands of nodes to monitor an application.

We provide support for this solution. We are the biggest AppDynamics partner in Europe, we have approximately 60 experts.

We work closely with research and development. They are quite quick and flexible when it comes to helping and supporting. We are quite satisfied. When we come from the field directly, we do not need months or weeks to fix issues that we have found or to implement new features. They have been excellent.

I am more in the pre-sales department, I am not that technical, but I do understand and know the basics. The installation difficulty depends on a variety of factors. it can be simple. Out of the box, it is already quite simple. However, there are tons of specifics that you need to know, but it is not overly difficult for typical environments. The software can add another layer of difficulty. Overall the difficulty is dependant on the environment.

For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs.

I rate AppDynamics a nine out of ten.

Hybrid Cloud

We are using it for monitoring.

Our applications are in AWS, and the monitoring system is part of AppDynamics.

We have been able to monitor our applications more accurately.

It has better dashboards and more control over everything.

One to three years.

The stability is fine. We have had downtime. However, we do receive alerts when we have downtime. Downtime has been the result of config, application, or cord issues.

The scalability is good.

We were previously using Dynatrace, then we shifted to AppDynamics because it was more convenient. For example, it was fast and easily accessible for all our data.

We had no issues with the integration.

Purchasing the product through the AWS Marketplace was good.

I was just looking into Datadog, and it seemed like it might be a better solution that AppDynamics.

I would definitely recommend AppDynamics.

The primary use case is everything related to monitoring.

It provides everything into one view, so we can track information from one place to another. This allows us to be able to track information all day.

It provides all the monitoring that we need in one place.

The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless. 

Three to five years.

We have seen ROI, because we are able to view whatever issues there are in the application, then resolve them faster.

We are looking forward to purchasing the solution on the AWS Marketplace.

We are comfortable with the pricing.

We also evaluated Splunk. However, AppDynamics provided more features, agents, and monitoring capabilities.

It provides all the features that we need for on-premise applications.

The product integrates with all of our applications, because it has be deployed on all the servers so it can collect data.

AWS has not provided us the code. They will be moving it to their AWS services later. Right now, it is providing us a framework, like with Java. The AWS agents are able to capture all the information related at the code label, which is a benefit for us.

Right now, this tool is very good for on-premise applications, but there might be an issue with cloud applications.

For monitoring application performance: I worked for a company which concentrates on application performance consulting service. Cisco AppDynamics was one of the tools used.

• Quickly triaging problems: Before using the APM tool, I had no adequate information about the application's detail. 

• APM tool provides comprehensive information about several elements like performance, errors, and resources.

Stack information: I use this function to explain the problem to customers most of the time.

Its cost: Most of the customers do not have enough budget to deploy the APM agent to their whole applications.

One to three years.

I'd say BTs, and being able to set health goals. Those probably would be the best. Second to that would be being able to monitor what's going on in real-time, this is going to make a big difference.

I think that previously we were more reactionary than proactive. I hope that this is what we can really get out of AppDynamics, the switch to a more proactive stance. Before anybody else knows what is going on, we will know, and we will be able to cut down our meantime to fixes going out, and to identifying them.

Looking at it from the standpoint of a developer, I see the biggest improvement being that it gives the developers more visibility and ownership, it really lets them see what is going on. I feel that this will lead the devs to make better code and better decisions. It will help them be more cognizant of resources, and other things.

I went through the Power User training, and it was kind of like drinking from a fire hose. As a dev, I would like to see something that is more tailored towards us, instead of having just a general quick Power User session. 

I haven't been able to get the full benefit of AppDynamics yet because I haven't had any time to sit down and actually go through production.

I have not seen any problems with the stability. It seems to be very stable.

I have not heard of any problems with the scalability. 

We have used the technical support and it was very good. We had a good response.

We were not previously using a different solution. We decided to invest in AppDynamics because we wanted to move from being reactionary to being proactive, that's really what it comes down to. Instead of our customers calling us up and saying, "There is something going on," now we will know it before they do, and hopefully we will be resolving it before they even notice.

We are looking into also utilizing Database Monitoring. We're still checking that out.

My criteria when choosing a vendor would be the reputation behind them, the product they bring to the table, and of course the pricing. I wasn't involved in selecting AppDynamics but I know that these criteria always play a role in everything.

I would recommend AppDynamics to my colleagues, because the solution works. It really comes down to whether or not the price point works for them.

The most valuable feature is mainly the graphs that it puts together; the JVM, the heaps, the classes that get called, the number of calls from tiers to tiers.

I think the graphs are mainly used by developers to see what happens in production. We don't know; our workloads. We've been exposed to the internet. We don't know what's coming.

I would like, for example, to see something similar to a heap dump; exactly which objects are over there. I'm not sure it's possible or not. This is a challenge.

A friend compares it to JavaMelody, which I think gives them some of the features that they still want that application to be active. I think it's mainly about the number of threads, SQL executions and similar items, at a certain point in time when you look at them. That could be something.

Sometimes, it can be a little bit too crowded; all the screens. Once you put your dashboards together and you know exactly what you're looking for, it's OK. But if you're always trying to find new problems that you don't know about, maybe that's a little bit harder.

I haven’t had any stability or scalability issues; that's good.

I haven’t had to use technical support.

It kind of came my way from the development team. We used to have Confio Ignite, which was pretty good for me. Then we dropped everything, and then at some point, we needed something new, and we came across AppDynamics.

In general, when I’m considering vendors to work with, I look for the quality of the product and the support. I don't want to be offered professional services every time I call in for an issue, because we are kind of self-reliant. Those are the two things I look for.

Initially, I had the internal controller, which was a little bit more challenging, but then we switched to the cloud ones. It's just easier, I guess.

Before choosing this product, we did not evaluate other options.

It's very easy. It's been easy. The dashboard that comes automatically, the mapping with all the services, the externals; those are all pretty good.

I do not use any other AppDynamics solution.