AppDynamics Reviews, Competitors and Pricing

Systems Engineer with 51-200 employees

Jun 9, 2014

We looked into New Relic and Hyperic but chose AppDynamics for their metrics which provides us with a complete picture

What is most valuable?

The fact that we can track all steps from a transaction and find the relation with the OS. With the metrics AppDynamics provides us with, we have a complete picture to draw conclusions.

How has it helped my organization?

We have already found memory leaks in some systems. And also some SQL calls to the DB that cause issues.

What needs improvement?

We miss more information for tweaks at the OS level and resource usage. Also making the integration with AppDynamics easier would be a good improvement.

For how long have I used the solution?

7 months

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What was my experience with deployment of the solution?

No, we didn't encounter any issues with deployment.

What do I think about the stability of the solution?

Sometimes the dashboard and some screens flick and run with information.

What do I think about the scalability of the solution?

No, at the moment we have in all systems and we are not finding any trouble or bottle-necking.

How are customer service and support?

Customer Service: Their response times are really good and they're knowledge about the product.Technical Support: Excellent!

How was the initial setup?

No, we always look for the simplest ways. We run the implementation without any issues.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

What I can say is that we didn't have any surprises with regards to cost. Everything was clear from the beginning.

Which other solutions did I evaluate?

We looked into several different products but never integrated any of them. We mainly looked at Hyperic and New Relic.

What other advice do I have?

Sizing of the product in term of the server to run it or architecture is the secret to success.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.