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Md. Keiuom Miah - PeerSpot reviewer
Software Engineer at Streams Tech, Inc.
MSP
Dec 23, 2022
Good load balancing, useful features, and easily expands
Pros and Cons
  • "We don't have to worry about scalability issues or maintenance or security. It's all taken care of."
  • "The solution is pretty expensive."

What is our primary use case?

We're primarily using the solution for deploying our application.

What is most valuable?

We like that the cloud features are manageable. We don't need to do anything to manage them.

We don't have to worry about scalability issues or maintenance or security. It's all taken care of.

It's a powerful product, and we can do everything in just a few clicks. 

What needs improvement?

They could try to improve everything incrementally. They're working on improvements all the time. It would be ideal if they could continue to refine the product so there were fewer and fewer things customers would have to worry about. They could improve their own people so that things like security continue to get better and better. 

They could improve their images. They're working on doing that now. 

The solution is pretty expensive.

For how long have I used the solution?

I've been using the solution in my current project. It's been more than six months. 

Buyer's Guide
Amazon EC2
August 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,745 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches, and it doesn't crash or freeze it is reliable. 

What do I think about the scalability of the solution?

Most of the cases are using Amazon EC2 in our production deployment, so maybe most of the people are using Amazon EC2 with other features for containers. There are about 90 people on the product right now.

How are customer service and support?

I've never dealt with support. If someone needs to reach out to support, it would be my supervisor, not me. Therefore, I can't speak to how helpful they would be. 

How was the initial setup?

We go right to Amazon and create a machine. It takes ten to 20 minutes, so the process is pretty fast in terms of setting up. 

What's my experience with pricing, setup cost, and licensing?

The cost varies from machine to machine. When we create a machine, they estimate how much it will cost. It is more expensive than other products.

What other advice do I have?

We're an Amazon partner. 

I'm not sure which version of the solution I'm on. 

If a new user wants to use Amazon EC2 for their professional work or their deployments, then they need to think about the cost. The cost of the cloud is a bit higher compared to other things. They need to also consider the settings and functionality in Amazon EC2. They really need to look at their use case and scenario. However, it is something worth trying for testing purposes.

I'd rate the solution eight out of ten. It's made out life easier. We don't have to worry about scalability or maintenance any longer. It also offers good load balancing and other kinds of features. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Pawan Rawal - PeerSpot reviewer
Technical Solution Manager - WebSphere SWG Services at IBM
Real User
Dec 11, 2022
A stable and scalable solution that is easy to manage
Pros and Cons
  • "The most important aspects are that the solution is scalable and easy to manage."
  • "The initial setup could be easier because many keys are required for access."

What is our primary use case?

Our company provides customers with business solutions for APIs, data warehousing, and process automation. 

We have many clients and a hybrid model. Certain customers prefer on-premises and the rest run the solution from the cloud.  

What is most valuable?

The most important aspects are that the solution is scalable and easy to manage.

Amazon provides great services. 

What needs improvement?

The initial setup could be easier because many keys are required for access. A more concise or shorter cycle for setup is desired. 

For how long have I used the solution?

I have been using the solution for six months. 

What do I think about the stability of the solution?

The solution is definitely stable. 

What do I think about the scalability of the solution?

The solution is definitely scalable because it is in the cloud. That is the benefit of moving to cloud-based solutions. 

How are customer service and support?

We have not needed technical support. 

How was the initial setup?

The initial setup is definitely complex. 

What about the implementation team?

We implement the solution for customers. We have a skilled team so deployments are pretty fast with no challenges. 

What other advice do I have?

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Amazon EC2
August 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,745 professionals have used our research since 2012.
Kai Boon Giam - PeerSpot reviewer
Director at Data Connect Technologies Pte Ltd
Real User
Aug 5, 2022
Good value, easy to set up, and reliable
Pros and Cons
  • "The product is easy and quick to set up."
  • "The solution can scale, is very easy, offers excellent value, and we have found it to be stable and reliable."
  • "The support could be more responsive."

What is our primary use case?

We typically use the solution for the web server.

What is most valuable?

The solution can scale. It's very easy.

It offers excellent value.

The product is easy and quick to set up.

We have found it to be stable and reliable.

What needs improvement?

The support could be more responsive.

For how long have I used the solution?

I’ve used the solution for four years. It's been a while. 

What do I think about the stability of the solution?

It’s a stable product. There are no bugs or glitches and it doesn’t crash or freeze. It is reliable.

What do I think about the scalability of the solution?

The solution is scalable.

We have at least 20 people on the solution currently.

How are customer service and support?

Technical support is better if the customer signs up for the support package. If they do not have a support package, getting help takes longer.

How was the initial setup?

The initial setup is very straightforward.

The deployment typically takes about two days. It does not take long. It can be handled by one department. We run it 24/7 and have it at about five financial institutions.

What about the implementation team?

We handled the initial setup in-house. We did not need any outside assistance.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is reasonable. It’s not overly expensive.

What other advice do I have?

We are encouraging our customers to go to the cloud. It’s aligned with our business.

I would recommend the solution. I’d rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Application Architect BI at IBM
Real User
Jul 1, 2022
Reliable, helpful support, and scalable
Pros and Cons
  • "Amazon EC2's most valuable feature I have heard from clients is easy provisioning. Provisioning is very quick and easy."
  • "Amazon EC2 could improve by reducing the price."
  • "We have difficulty convincing potential clients of the benefits of using Amazon EC2, from their on-premise setup, when the cost is similar."

What is our primary use case?

We had a client which has a legacy application that wanted to move to the cloud without a cloud-native solution. What they did was they moved to Amazon EC2 and asked for virtual machines. They had an Oracle database and licenses, they were all provided by the client, and then they all moved to the Amazon EC2 environment.

What is most valuable?

Amazon EC2's most valuable feature I have heard from clients is easy provisioning. Provisioning is very quick and easy.

What needs improvement?

Amazon EC2 could improve by reducing the price.

For how long have I used the solution?

I have been using Amazon EC2 for approximately two years.

What do I think about the stability of the solution?

Amazon EC2 is stable.

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

Our client was a large company with approximately 1,000 using the solution.

How are customer service and support?

The support from Amazon EC2 is good. 

What was our ROI?

The ROI is similar to an on-premise version of my client's operations.

What's my experience with pricing, setup cost, and licensing?

The clients have found the billing of Amazon EC2 good, but the price could be less high. There is a monthly subscription to use the solution.

We have difficulty convincing potential clients of the benefits of using Amazon EC2, from their on-premise setup, when the cost is similar. They don't see the benefits. We face a lot of issues convincing them

What other advice do I have?

I would recommend this solution to others.

I rate Amazon EC2 an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Systems Engineer at NTT DATA
Real User
Top 10
Jun 22, 2022
It's easy to provision and set up
Pros and Cons
  • "EC2 has the typical advantages of using the cloud. It's easy to provision and set up."
  • "I would like to see more variety in the operating system images used to create test environments in EC2. There should be more versions and releases. Sometimes, you want to test an update from an old release to a higher version, but you can’t do that with the new images available. You have to use your own."
  • "I would like to see more variety in the operating system images used to create test environments in EC2."

What is our primary use case?

We use EC2 for test and dev environments.

What is most valuable?

EC2 has the typical advantages of using the cloud. It's easy to provision and set up.

What needs improvement?

I would like to see more variety in the operating system images used to create test environments in EC2. There should be more versions and releases. Sometimes, you want to test an update from an old release to a higher version, but you can’t do that with the new images available. You have to use your own.

For how long have I used the solution?

I have used EC2 for three or four years.

What do I think about the stability of the solution?

Amazon EC2 is stable.

What do I think about the scalability of the solution?

EC2 is scalable. There is an auto-scale setting in the configuration.

How are customer service and support?

I've never had to use tech support. I think most of the documentation is adequate.

How was the initial setup?

Setting up EC2 is straightforward. It takes a few minutes, and you can do it by yourself.

What was our ROI?

Pricing is based on consumption, so when we don't want to use it, we just turn it off. The expense is negligible.

What's my experience with pricing, setup cost, and licensing?

We pay for a monthly license. The price is fair.

What other advice do I have?

I would rate Amazon EC2 nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Systems Administrator at a tech services company with 1-10 employees
Real User
Jun 14, 2022
Stable, scalable and simple to implement
Pros and Cons
  • "This is a great solution that's stable, scalable and simple to implement."
  • "Current inability to change the resource service levels."
  • "We sometimes need to change the resource service levels, whether it's to expand or contract. Amazon doesn't offer that option so the way things work now, changes can't be made without scheduling downtime or preventing users from using the service for a period while changes are made."

What is our primary use case?

EC2 and VPC are two services that are quite interconnected. EC2 is the Amazon console that uses the host resources in the data centers to launch servers,  instances and services with VPC as the networking part. 

What is most valuable?

This is a great solution that's stable, scalable and simple to implement. 

What needs improvement?

We sometimes need to change the resource service levels, whether it's to expand or contract. Amazon doesn't offer that option so the way things work now, changes can't be made without scheduling downtime or preventing users from using the service for a period while changes are made. I would like to see servers upgrading or downgrading on the fly without the end user even noticing the change. It would be life-changing for us. 

For how long have I used the solution?

I've been using this solution for about four years. 

What do I think about the stability of the solution?

The solution is very stable. There are instances storage servers distributed on multiple hosts in the data centers and even if there's a failure we're unaware of the disruptions. The solution is stable 24/7, 365 days a year, and we know we can rely on it.

What do I think about the scalability of the solution?

The solution is scalable, we have over 1,000 users. 

How was the initial setup?

The initial setup is very straightforward. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are paid monthly for the whole package. That includes the resources that the server is utilizing, plus the operating system along with any database license, such as Microsoft SQL, that you are using. It's quite expensive.

What other advice do I have?

This is an amazing solution although it's not suitable for every company.
They lose one point because the price is quite high so I rate this product nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1419942 - PeerSpot reviewer
Senior Database Engineer at a financial services firm with 10,001+ employees
Real User
May 24, 2022
Highly scalable, good performance, and secure
Pros and Cons
  • "The best features of Amazon EC2 are its high performance and security."
  • "Amazon EC2 is the right choice for cloud services processing."
  • "Amazon EC2 could improve its dashboards and UI, they need to be more user-friendly."

What is our primary use case?

Amazon EC2 is used if you are looking for a process serving cloud service.

What is most valuable?

The best features of Amazon EC2 are its high performance and security.

What needs improvement?

Amazon EC2 could improve its dashboards and UI, they need to be more user-friendly.

For how long have I used the solution?

I have been using Amazon EC2 for approximately five years.

What do I think about the stability of the solution?

Amazon EC2 is a stable and reliable

What do I think about the scalability of the solution?

Amazon EC2 is a highly scalable solution.

We have over 100 users using this solution and we have plans to increase the usage.

How are customer service and support?

The support from Amazon EC2 is good.

How was the initial setup?

The initial setup of Amazon EC2 is straightforward. It only took us a few minutes to complete.

What about the implementation team?

We did the implementation ourselves.

We do not need a special team to implement this solution. 

What's my experience with pricing, setup cost, and licensing?

Amazon EC2 has a pay-as-you-use cost model.

What other advice do I have?

Amazon EC2 is the right choice for cloud services processing.

I would recommend this solution to others.

I rate Amazon EC2 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Naresh Reddy - PeerSpot reviewer
Naresh ReddyEnterprise Solutions Architect at a computer software company with 51-200 employees
Top 20Real User

You may simply scale your EC2 instances up or down based on traffic or workload demands with AWS EC2 Auto Scaling. This makes it a very valuable feature because it helps to guarantee top performance and financial effectiveness.

VamsiMohan - PeerSpot reviewer
CTO at Huber
Real User
Apr 23, 2022
Secure and stable product with great technical support
Pros and Cons
  • "EC2 is secure and stable, and we have no complaints about it on AWS."
  • "EC2 could be improved with easier migration."

What is our primary use case?

I mainly use EC2 for hosting our application as well as some of the user data caching mechanism and mailing services.

What needs improvement?

EC2 could be improved with easier migration.

For how long have I used the solution?

I've been using EC2 for around eighteen months.

What do I think about the stability of the solution?

I'm satisfied with the stability of EC2.

What do I think about the scalability of the solution?

EC2 is scalable.

How are customer service and support?

Amazon's technical support is great, we have no issues with it.

How was the initial setup?

The initial setup wa straightforward and took around two weeks before configuration.

What other advice do I have?

EC2 is secure and stable, and we have no complaints about it on AWS. However, Microsoft is more helpful with our go-to-market strategy, which motivates us to use Azure more than EC2. I would rate EC2 as ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Naresh Reddy - PeerSpot reviewer
Enterprise Solutions Architect at OORWIN LABS INC
Real User
Top 20
Apr 10, 2022
Excellent support, scalable, and straightforward implementation
Pros and Cons
  • "Amazon EC2 has plenty of scalability options to decrease or increase the number we need. Based on our bandwidth usage we may go for a higher or downgrade level. We can do it ourselves."
  • "Amazon's support is the best because the agents can react faster than competitors and they provide a very good service."
  • "We're expecting to have Graviton instances. Graviton means it's not internal, it's a low-cost instance, but at present time, Graviton is not supported for a few packages."

What is our primary use case?

We are running all of our application services on Amazon EC2.

What needs improvement?

We're expecting to have Graviton instances. Graviton means it's not internal, it's a low-cost instance. At present time, Graviton is not supported for a few packages.

For how long have I used the solution?

I have been using Amazon EC2 for approximately five years.

What do I think about the scalability of the solution?

Amazon EC2 has plenty of scalability options to decrease or increase the number we need. Based on our bandwidth usage we may go for a higher or downgrade level. We can do it ourselves.

Our applications are running on Amazon EC2 instances only, we have approximately 15,000 that can use on a daily basis.

We have been receiving a lot of customer sign-ups. There are user licenses with the application, based on users' usage count we may increase or decrease the server instances types if needed.

How are customer service and support?

Amazon's support is the best because the agents can react faster than competitors. They provide a very good service.

Which solution did I use previously and why did I switch?

We have previously used many other services.

How was the initial setup?

The initial installation was straightforward.

What about the implementation team?

I have done the implementation of Amazon EC2 and I handle the maintenance and support.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use this solution and we pay on a monthly basis.

What other advice do I have?

I rate Amazon EC2 a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer940044 - PeerSpot reviewer
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
Real User
Feb 18, 2022
Scalable and flexible solution for configuring Kubernetes
Pros and Cons
  • "The most valuable feature is EC2 is scalable, so when you want to move to market, you don't need to wait until your provision is fast, you can just go and provision it and then easily install your application."
  • "The ease of migrating applications could be improved."

What is our primary use case?

We use EC2 to configure the Kubernetes environment clusters and to reconfigure Kubernetes by applications and microservices.

What is most valuable?

The most valuable feature is EC2 is scalable, so when you want to move to market, you don't need to wait until your provision is fast, you can just go and provision it and then easily install your application. We can also size the instances correctly based on our requirements, so for example, there are multiple instance types and families, and we can choose according to the requirement, which is very convenient.

What needs improvement?

The ease of migrating applications could be improved.

For how long have I used the solution?

I've been using EC2 for more than three years.

What do I think about the stability of the solution?

EC2 is stable, but it depends on the architecture - if you don't protect it with other control and security mechanisms, it'll be cumbersome.

What do I think about the scalability of the solution?

EC2 is scalable, you can just go and provision it and then easily install your application. 

How are customer service and support?

Normally when we have operations issues, we escalate tickets to the support team, and they've always responded on time.

How was the initial setup?

The amount of time it takes to install depends on how you configure and how many instances of EC2 you want.

What's my experience with pricing, setup cost, and licensing?

We have a monthly primary account that pays for the licensing, with multiple accounts below it. So whenever we want to have a new solution, we create a new account under the paying account.

What other advice do I have?

I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user