We use multiple Amazon EC2 instances to host the servers for multiple technologies.
Program Manager at InfoCepts
A secure, scalable, and reliable solution to host the servers for multiple technologies
Pros and Cons
- "Amazon EC2 is really reliable and provides great flexibility."
- "The solution’s pricing and downtimes could be improved."
What is our primary use case?
What is most valuable?
Amazon EC2 is really reliable and provides great flexibility. It provides on-the-fly scalability, which means I can change the computation of Amazon EC2 on the fly. It is based on a pay-as-you-go model. I can turn it on when I want to use the solution and turn it off when I don't want to use it. I won't be charged for it when I turn it off. Amazon EC2 provides great backups, where I can do daily and weekly backups. If anything gets corrupted, I can restore it using the backup.
What needs improvement?
The solution’s pricing and downtimes could be improved.
I would like to have a better pricing model for Amazon EC2 instances because it comes with different pricing models. The solution's cost differs when you purchase it for one year or three years. I would like to stabilize the pricing model a little bit.
For how long have I used the solution?
I have been using Amazon EC2 for three years.
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What do I think about the stability of the solution?
Amazon EC2 is a very stable solution.
What do I think about the scalability of the solution?
Approximately, 50 users use the solution in our organization.
How are customer service and support?
I am happy with the solution's technical support, but they should be faster.
How was the initial setup?
The solution's initial setup is comparatively difficult. You need an admin or someone with experience with Amazon EC2 to operate it.
What's my experience with pricing, setup cost, and licensing?
The solution has different pricing models, and its cost differs when you purchase it for one year or three years.
What other advice do I have?
We are using the cloud version of Amazon EC2. I would recommend Amazon EC2 to users looking for a secure, scalable, and reliable solution to host all their servers.
Overall, I rate Amazon EC2 a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

System Engineer at Wipro Limited
Easy to scale and valuable features include the security group and key management
Pros and Cons
- "EC2 has helped us to deploy various Microsoft applications efficiently. It has also facilitated our workstation operations."
- "There should be enhanced accessibility from any standpoint. The accessibility should be increased, particularly in scenarios where accessing the software on the Azure platform from the cloud can be complex. Simplifying this process would be beneficial. There are too many steps involved."
What is our primary use case?
EC2 is one of the most important AWS services to consider. Its vastness and scalability are exceptional. They are quite impressive.
How has it helped my organization?
EC2 has helped us to deploy various Microsoft applications efficiently. It has also facilitated our workstation operations. It serves as one of the primary servers for providing a Java platform within our company. Most of the applications we utilize within our company run on the EC2 platform.
What is most valuable?
The most valuable feature is the security group. It's the security group.
Additionally, the key management and the entire provisioning system, including the Windows instances, contribute significantly. They are among the main aspects that I find valuable in EC2.
What needs improvement?
There should be enhanced accessibility from any standpoint. The accessibility should be increased, particularly in scenarios where accessing the software on the Azure platform from the cloud can be complex. Simplifying this process would be beneficial. There are too many steps involved.
So, the goal is to enhance the ease of access, especially when dealing with intricate software tasks on the Azure platform.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
The stability is quite robust. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability as a solid ten. The solution scales well both horizontally and vertically.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
How was the initial setup?
The experience with the initial setup depends on your familiarity with cloud computing. Personally, with these solution, I've had no issues in terms of deployment, troubleshooting, and conducting various activities. It's been smooth for me.
What was our ROI?
I see an ROI.
What's my experience with pricing, setup cost, and licensing?
I find the cost to be reasonable. It's fair.
What other advice do I have?
If someone hasn't started using EC2 yet, I'd recommend exploring it. EC2 offers simplicity, robustness, and support for efficient cloud operations. It's a tool that's definitely worth considering.
Overall, I would rate the solution a solid ten on ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Amazon EC2
June 2025

Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Assistant Director at True Corp. PCL.
You only pay for what you use, and you can scale up or scale down without any issues; has good stability and connectivity
Pros and Cons
- "What I found most valuable in Amazon EC2 is that you only pay for what you use, versus an on-premise deployment that requires you to pay for the cost of the server. When it's on-premise, you'll need to meet more specifications and requirements, and the purchasing process even takes time. As Amazon EC2 is cloud-based, you'll only pay when you use the service."
- "An area for improvement in Amazon EC2 is the cost because it's a bit higher than competitor pricing."
What is our primary use case?
My colleagues build applications on the public cloud and whenever expansion in terms of capacity or resources is needed, it's easier to do on Amazon EC2, so this is the use case for the solution.
What is most valuable?
What I found most valuable in Amazon EC2 is that you only pay for what you use, versus an on-premise deployment that requires you to pay for the cost of the server. When it's on-premise, you'll need to meet more specifications and requirements, and the purchasing process even takes time. As Amazon EC2 is cloud-based, you'll only pay when you use the service.
What needs improvement?
An area for improvement in Amazon EC2 is the cost because it's a bit higher than competitor pricing.
For how long have I used the solution?
I've been using Amazon EC2 for many years now, but I can't remember exactly how long it's been.
What do I think about the stability of the solution?
We didn't encounter any problems in terms of Amazon EC2 stability and connectivity. We're able to release applications without any problems.
What do I think about the scalability of the solution?
Amazon EC2 is a scalable solution. Scalability is the main objective of my company, which is why it went with Amazon EC2. The solution lets you expand your resources, and you can either scale up or scale down your users without any issues.
How are customer service and support?
Amazon has a regional office in Bangkok, so when we need technical support for Amazon EC2, we call Amazon support in Thailand directly.
How was the initial setup?
I'm unsure of whether Amazon EC2 is easy or complex to set up.
What's my experience with pricing, setup cost, and licensing?
The license fee for Amazon EC2 is higher than its competitors.
What other advice do I have?
My company uses AWS products, including cloud services. Amazon EC2 is being used within the company as well.
My company has about ten thousand employees that use Amazon EC2 because everybody connects to the internet. For example, employees use the mail service from the console and Outlook service on the cloud. Everyone uses the internet within the company, so that means Amazon EC2 is being used as well, especially in this COVID situation.
Right now, employees use more applications such as streaming and video services which require more connectivity and cloud capacity, so there's a plan to increase usage for Amazon EC2.
In terms of how much staff is required for the deployment and maintenance of Amazon EC2, I'm not quite sure how much technical staff my company has because some of the technical staff was outsourced. There's no permanent IT staff in the office.
I'm recommending Amazon EC2 to other people because it's a critical product that has more reliability. It has good quality, and it also has many features, so if the features support your use cases, then Amazon EC2 would be a good product for you.
My rating for Amazon EC2 is nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Warehouse Analyst at ACSO Australia
A solution to deploy instances and application with flexible pricing
What is our primary use case?
I utilize a workstation within EC2.
How has it helped my organization?
It is important to provide good advice on where to start. We focus on the documentation. The documentation for each product is the initial step for beginning to use its capabilities. The main thing is usability of the product. In the process of implementing, you need to spend time learning about the tool, understanding, and its restrictions.
What needs improvement?
The solution could be more stable and have more integration.
For how long have I used the solution?
I have been using Amazon EC2 for two years.
What do I think about the stability of the solution?
The product is stable. I rate the solution’s stability a five out of ten.
How are customer service and support?
The support is provided via tickets and calls. It's an organization that provides comprehensive information.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
We have automatically deploy from GitHub.
What's my experience with pricing, setup cost, and licensing?
We pay for the service that we have. One person might use one product for ten seconds, while another might use the same service for 24 hours. Consequently, the billing will differ, depending on availability.
You can access a new service. Additionally, there are various payment options available for the full service. In some cases, you can even bring your own license, depending on the agreement you choose to use with the system.
What other advice do I have?
I advise you to learn about the cloud and web services.
Depending on the customer's configuration, we need to consider whether we are using a team with 32 gigabytes or 16 gigabytes It's essential to address any limitations in speed or capacity caused by these configurations. For instance, if more data is being generated, we may need to upgrade the device or find alternative solutions to improve the service. Scaling up the service might involve a separate discussion from performance or tool considerations.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Site Reliability Engineer
Able to spin a new virtual machine in a few seconds and decreases reliance on hardware
Pros and Cons
- "The most valuable feature of Amazon EC2 is its ability to spin a new virtual machine in a few seconds."
- "Amazon EC2 is very expensive, and it would be helpful if they decreased the pricing."
What is our primary use case?
Almost everything we have, including virtual machines on AWS, uses Amazon EC2. The solution is running our servers on AWS.
How has it helped my organization?
Amazon EC2 decreased our reliance on hardware anymore. We replaced the data center with mostly Amazon EC2 servers.
What is most valuable?
The most valuable feature of Amazon EC2 is its ability to spin a new virtual machine in a few seconds. Another valuable feature of the solution is the auto-scaling group, wherein if one machine has a problem, another machine will be built by itself.
What needs improvement?
Amazon EC2 is very expensive, and it would be helpful if they decreased the pricing.
For how long have I used the solution?
I have been using Amazon EC2 for three years.
What do I think about the stability of the solution?
I rate Amazon EC2 a six out of ten for stability.
What do I think about the scalability of the solution?
I rate Amazon EC2 an eight out of ten for scalability. Around ten people are using Amazon EC2 in our organization, and we have plans to increase the usage.
How are customer service and support?
Amazon EC2’s technical support is really good.
How would you rate customer service and support?
Positive
How was the initial setup?
Amazon EC2's initial setup was complex. However, if we compare it to other virtual machines, Amazon EC2's setup is simple.
What was our ROI?
We have seen a return on investment with Amazon EC2 because it is cheaper than running a data center.
What's my experience with pricing, setup cost, and licensing?
Amazon EC2 is a very expensive solution.
What other advice do I have?
I am using the latest version of Amazon EC2. Amazon EC2 is deployed in our organization on cloud. If you know you will use a virtual machine for a long time, it is better to have Amazon EC2 as a reserve, which will be way cheaper.
Overall, I rate Amazon EC2 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ict specialist at Information& eGov Authority
Enables great flexibility in increasing resources; the initial setup is easy
Pros and Cons
- "EC2 is flexible when we need to increase its resources (memory, boosting, and storage) based on our usage. That is the power of EC2."
- "My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2."
What is our primary use case?
We use EC2 like a virtual machine. It's like an instant server, so we use it as a separate server. EC2 is flexible when we need to increase its resources (memory, boosting, and storage) based on our usage. That is the power of EC2.
What is most valuable?
The feature I found most valuable is flexibility in being able to increase resources. It's the most powerful feature. We can increase EC2's resources with just a few simple clicks. We can handle this through the AWS console. It's easier than handling it on a hardware department section or hiring middleware engineers to manage the infrastructure.
My impression is that this is the main power feature of EC2. Before this feature was launched, we would have needed to contact another department or buy hardware. It was quite troublesome. Now, it's on-demand and flexible.
What needs improvement?
My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2.
AWS provides everything to scale and gives you, based on their AI, a suggestion on whether to scale or not. This affects the payment so that is why we cannot scale quickly. It's not managed or scalable by itself. Developers should be able to easily scale EC2.
For how long have I used the solution?
I have been using Amazon EC2 for about three years.
What do I think about the stability of the solution?
My impression of the stability of this solution is that it is quite stable. Sometimes, I have to restart it a few times but other than that it seems stable. I'd say 89% stable.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.
The most scalable AWS product is the Lambda function.
If we were to rate the scalability of AWS products and if Lambda were the most scalable and manageable service, EC2 would come in third or fourth place, based on my experience.
How are customer service and support?
I have never used their tech support.
How was the initial setup?
I think the initial setup was very easy. That's the power of using cloud technologies. You can create an EC2 instance in just a few minutes. It's set up, deployed, and automated very easily.
It takes only 10 to 15 minutes to initiate my instance. I work mostly in a development environment so I can manage it as just a development or staging environment. The production environment is managed by another team for security reasons.
What other advice do I have?
Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Architect at Visionet Systems Inc.
Highly stable, is auto-scaling, and can be utilized in under five minutes
Pros and Cons
- "I can quickly create a VM instance with just one click."
- "The availability and response time of the free technical support can be improved."
What is our primary use case?
We use Amazon EC2 for hosting our web fleet in autoscaling mode.
What is most valuable?
The time to Live is minimal. I can quickly create a VM instance with just one click.
I can reduce costs by using fewer instances with a lower workload. In the event of a sudden spike in demand, Amazon EC2 auto-scales, allowing me to pay for the increased load flexibly.
What needs improvement?
The availability and response time of the free technical support can be improved. At times, it is not reachable and there may be delays in receiving a response.
For how long have I used the solution?
I have been using Amazon EC2 for six years.
What do I think about the stability of the solution?
I give the stability of Amazon EC2 a ten out of ten. Any issues we encounter are due to misconfiguration on our part and not the solution.
What do I think about the scalability of the solution?
Amazon EC2 is scalable.
How are customer service and support?
The paid technical support is responsive but the free support is bad.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. We need to select a machine size suitable for the AMI we want to use, as well as the desired storage capacity. Then, we can create an image and the solution will be ready for use in just five minutes.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
The use of Amazon EC2 does not incur any licensing fees. Instead, we only pay for the number of computing resources that we utilize. However, if we require enhanced technical support, an additional fee may apply.
What other advice do I have?
I give Amazon EC2 a nine out of ten.
Our entire organization is using Amazon EC2.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Head of Technology at Imbali Customised Solutions (Pty) Ltd.
It is simple to install and deploy, but it makes installing an LLS certificate on WordPress difficult
Pros and Cons
- "The flexibility of the security features is what is interesting."
- "The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated."
What is our primary use case?
We use Amazon EC2 for our virtual machines. For example, if a client wants thier website to work with WordPress, we can use EC2 to spin up a virtual machine and then run WordPress in that environment.
What is most valuable?
The flexibility of the security features is what is interesting.
What needs improvement?
The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated. S3 is straightforward. But when you're hosting with EC2 then it becomes a problem.
I would like to see more user-friendly WordPress licensing. I am referring to WordPress LLS certificates. WordPress-hosted websites, otherwise, are very stable because the RDP never has these issues.
I am a software developer, I also use it to host my own application service. In our company, we also create systems. I use it to run other servers inside an EC2 virtual machine. It's accessible, and it is stable.
For how long have I used the solution?
I have been working with Amazon EC2 for three years.
What do I think about the stability of the solution?
Amazon EC2 is very stable. I have no issues with the stability of Amazon EC2.
What do I think about the scalability of the solution?
Amazon EC2 is a scalable solution.
We have two Amazon EC2 clients.
How are customer service and support?
I have never had to use technical support for Amazon Web Services in general.
Which solution did I use previously and why did I switch?
I am a consultant on all of the services that I have listed. F3, EC2, WorkMail. Obviously, F3 goes with Route 53.
I have been working with all of the products listed for three years.
I am starting from scratch with support and everything.
WorkMail is a bit expensive per user. That is something they must correct.
They provide excellent service, but it is too expensive for South Africans. We are losing clients because the price my clients pay for email alone is nearly equal to the price they pay for an entire Microsoft Office license, which includes email.
Where they will have Microsoft Word and other productivity tools, as well as email. And you will pay nearly that much for an email with WorkMail. It's far too costly. That is unaffordable.
How was the initial setup?
The initial setup is straightforward.
It works immediately. It's fast.
What's my experience with pricing, setup cost, and licensing?
You pay as you use it.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Amazon EC2 a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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