Compare Qlik vs Zoho

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Qlik Analytics Platform

Corporater

Zoho Analytics

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Popular Solutions

20 reviews

12 reviews

8 reviews

23 reviews

9 reviews

16 reviews

Top Industries

Educational Organization

39%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Educational Organization

57%

Computer Software Company

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Sainath Racherla
Associate Director at Scimax Global LLC
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
Read full review of Zoho Projects »
AmerKhan
Senior Director - Head of Solution Engineering at Osol tech (Private) Limited
I primarily use Zoho CRM to track the sales funnel, allowing me to monitor the progress of leads and opportunities....
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
We predominantly use Zoho Books and Zoho Creator. We are both customers as well as implementation partners. We...
Read full review of Zoho Creator »
Joseph VolkanOzcan
Chief Information Officer at granistr
We are finding prospects from the Google Maps Business API, then classifying these to the deals and transferring them...
Read full review of Zoho CRM Plus »
Ganapathy Shanmugham
Senior Learning Solutions Architect at a computer software company
I am not currently using Bigin by Zoho CRM ( /products/bigin-by-zoho-crm-reviews ), but I have used it in a previous...
Read full review of Bigin by Zoho CRM »

Review 1 of 5

Customer Service

Yogesh_Pawar
BI Analyst at Johnson & Johnson
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Qlik Sense »
Bruno Preti
Direttore Progetti Speciali - Product Business Manager QLIK & Microsoft at Aldebra Spa
The customer service and support are responsive, not so fast, not always fast because there are some problems. A...
Read full review of Qlik Sense »
Prashanth Reddy
Technical Lead at Wipro Limited
I have used the support. If we have issues we contact them and they provide us with a solution. They are good.
Read full review of Qlik Compose »
Sanjeev Asher
Consultant at a tech services company
Support is okay. We don't get the required solutions on time, so I would just say support is average. Yeah.
Read full review of Qlik Compose »
LesCampbell
Audit Data Analyst at a energy/utilities company
The tech support we received was great. They were very knowledgeable and explained things quite well. They were very...
Read full review of Qlik Sense »
Piyush Gaud
Business Intelligence Manager at We Love X GmbH
The customer service is good, yet not the best. However, community forums help quite a lot in case of any...
Read full review of Qlik Sense »
MusaMongwe
Head of Data Practice at a tech consulting company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Fernando Tonial
Arquiteto de dados at Toccato Tecnologia em Sistemas
Customer support is good, yet it could improve as sometimes it takes a little while for accurate responses.
Read full review of Qlik Sense »
Anonymous User
Lead Technical
Customer Service: Good, they need more proactive support. Technical Support: Good
Read full review of QlikView »
Anonymous User
Analyst at a government
We've had a team of consultants helping us directly. So we do not use support now. We are in the phase where we're...
Read full review of Qlik Replicate »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Anonymous User
IT Manager / Specialist at a insurance company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Anonymous User
Assistant Vice President at HSBC India
My company gets support from the service vendor team, so we have not contacted Qlik directly.
Read full review of Qlik Sense »
Mridul Rao
Manager - Revenue & Growth|Strategy & Planning | Market Intelligencee at a media company
We have our own engineers and support from our tech department, so we've never had any issues dealing with the...
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »
Anonymous User
BI Consultant at a financial services firm
I rate the level of customer service and technical support 8/10, efficient.
Read full review of QlikView »
Anonymous User
Qlik Consultant at a consultancy
I have not been in contact with technical support.
Read full review of QlikView »
Anonymous User
Project Coordinator Manager at a manufacturing company
I haven't spoken to technical support directly. I've spoken with our tech team that was taking care of any issues,...
Read full review of QlikView »
Anonymous User
Associate Director at a tech services company
Technical support requires improvement. I would rate it around three out of ten. Basically, I think they lack in the...
Read full review of Qlik Sense »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Support has been fantastic. They are always helpful and quick.
Read full review of Qlik Sense »
Gabriel Araya
QLik Platform Architect at Analytics Data
We're happy that we have access to Spanish-speaking support and they provide a good service.
Read full review of Qlik Replicate »
Petrus Van Biljon
Co-Owner at Alvarium
The support for this product is exceptional.
Read full review of Qlik Sense »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Business Intelligence Architect at a manufacturing company
Technical support is good. We get all the support we need. They are open for making changes as well for any issues.
Read full review of Qlik Replicate »
Chris_Park
Director of Enterprise Services at a computer software company
Support for this product could be better. The good part is we don't have to deal with support very much. When we do,...
Read full review of Qlik Replicate »
Anonymous User
IT specialist at a financial services firm
I have not used Qlik tech support. I use the reseller.
Read full review of Qlik Sense »

Review 1 of 30

Joachim Freitag
Managing Director at IseoSolutions GmbH
We've had some experience with Zoho's technical support. They responded pretty fast when we needed help.
Read full review of Zoho CRM »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Collince Dundo
Co-Founder at Youth Initiative Development Programme
I've contacted Zoho support for some minor things. It was a positive experience. They were proactive.
Read full review of Zoho Campaigns »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
AdnanNasir
Human Resources Generalist at EMumba
Customer service is excellent. They respond immediately and resolve issues instantly as well. Whenever I have a...
Read full review of Zoho Recruit »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors
Product support for Zoho CRM is available 24 hours a day. You can email, live chat, call directly or raise a ticket....
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
The support for Zoho Mail could be better for the setup. However, we rarely have problems with the solution. I rate...
Read full review of Zoho Mail »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
I am a developer, and I have come across client requirements that will challenge the capabilities of the platform....
Read full review of Zoho Creator »
Tarik Altunok
Business Development Manager at headtechnology
As we never had any problems with Zoho CRM, we never had the chance to open a ticket with the technical support team.
Read full review of Zoho CRM »
SadeepaPalliyaguru
Chief Innovation Officer at VS ONE World
The customer success team is very helpful, especially during the onboarding process, where they provide a good demo...
Read full review of Zoho CRM »
Onur Anlargu
Co-Founder at Nordo
I had reached out to the support team several times. They are very, very kind and they try to help every customer and...
Read full review of Zoho Desk »
Vimal S
Senior Software Developer at Nurture Spark Digital
The technical support services are good.
Read full review of Zoho Desk »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
Their technical support is really good. We haven't had any issues so far.
Read full review of Zoho CRM »
Anonymous User
CEO at a tech services company
They do have technical support, and you can get premium and standard offerings of support, However, we don't really...
Read full review of Zoho Campaigns »
Sathish V.K.
Zoho Creator at Sofvare
We have contacted support a lot of times. Our experience with support has been very good.
Read full review of Zoho Creator »
Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
Read full review of Zoho CRM »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Their support is really good. It's available online. They also have a few partners, if you want any additional help.
Read full review of Zoho Desk »
Anonymous User
IT Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Zoho Analytics »
Mohd Raza Raza
Account Executive at Savex Technologies Pvt Ltd
The tool's support is good compared to other tools.
Read full review of Zoho Mail »
Anonymous User
Delivery Manager - Digital Transformations at a tech services company
The solution’s technical support is excellent.
Read full review of Zoho Sprints »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Support is not good. If you need help, it's best to hire a consultant that can help you with troubleshooting.
Read full review of Zoho Sign »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I can't speak to how helpful or responsive support is. I've never used them. There is one person that can help us...
Read full review of Zoho CRM »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
The support is not quite good. The support team is available only Monday to Friday.
Read full review of Zoho CRM »
Rae Passo
HR Specialist
Zoho's technical support staff were helpful during our transition from Zoho to Paylocity.
Read full review of Zoho Recruit »
Krishna Vasireddy
Director at LTI - Larsen & Toubro Infotech
I would rate their customer service at eight out of ten. However, there is room for improvement, especially regarding...
Read full review of Zoho People Plus »
Anonymous User
Cyber Security Consultant at a consultancy
Zoho has an online chat, so when we need support, we can either send questions through the online chat or we can send...
Read full review of Zoho Meeting »

Review 1 of 30

Technical Support

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