Compare Qlik vs Zoho

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Qlik Analytics Platform

Corporater

Zoho Analytics

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Popular Solutions

18 reviews

13 reviews

8 reviews

15 reviews

15 reviews

8 reviews

Top Industries

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Director Software Engineer at a computer software company
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
NaveenKumar S
Software Engineer at Maximus
We are using Zoho CRM for boosting our business and creating a system flow. It is very useful using Zoho CRM, and I...
Read full review of Zoho CRM »
Nadeem Asghar
Senior Zoho Developer at a cloud solution provider
The use case of Zoho Analytics involves setting up software to track leads. We track the sales funnel and set up...
Read full review of Zoho Analytics »
Sainath Racherla
Associate Director at Scimax Global LLC
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
Read full review of Zoho Projects »
Jatin Rao
Zoho Developer at Tarini Consulting
There can be a use case in Zoho One where you want to automatically create an invoice in Zoho Books upon creating a...
Read full review of Zoho One »

Review 1 of 5

Customer Service

Sahil Taneja
Principal Consultant/Manager at Tenzing
We got proper responses from the customer service and support team. The support team was pretty good. We were...
Read full review of Qlik Compose »
Arjun Meda
Assistant Vice President at a financial services firm
I have experience with the product's support team. My company has a large number of users of the product, because of...
Read full review of QlikView »
Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
Anonymous User
Project Coordinator Manager at a manufacturing company
I haven't spoken to technical support directly. I've spoken with our tech team that was taking care of any issues,...
Read full review of QlikView »
Anonymous User
Information System & Business Enterprise Manager at a government
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from...
Read full review of QlikView »
Anonymous User
Works
This solution has great support.
Read full review of Qlik Analytics Platform »
Anonymous User
IT Analyst at a government
The Qlik community is the best way to improve, fix and learn the product. Qlik releases new version constantly.
Read full review of Qlik Sense »
Anonymous User
Operations Officer Team Leader at a consultancy
I've never dealt with technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Qlik Sense »
Akhilesh Chipre
Senior Assosiate Consultant at Applied Materials
Qlik doesn't connect you directly to a support person. They have a help desk system where you submit a ticket with...
Read full review of Qlik Replicate »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Anonymous User
Analytics Application Consultant Manager at a computer software company
Customer Service: 8/10 Technical Support: 8/10
Read full review of QlikView »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Gabriel Araya
QLik Platform Architect at Analytics Data
We're happy that we have access to Spanish-speaking support and they provide a good service.
Read full review of Qlik Replicate »
Anonymous User
Senior Business Analyst at a logistics company
I rate technical support 6/10.
Read full review of QlikView »
Jay Pandya
Operations and Delivery Leader at a tech services company
Technical support is quite good. It's comparatively really nice.
Read full review of Qlik Sense »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Anonymous User
Consultant at a tech services company
The Qlik support team is very active & responsive. Issues are mostly resolved on time.
Read full review of QlikView »
Anonymous User
Data Architect at a comms service provider
Actually, I can’t remember any issue that I was required to check with customer service or technical support. For...
Read full review of QlikView »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Sue Penick
Director of IS at Bennington Marine, LLC
I have never worked with Qlik Customer Service directly.
Read full review of QlikView »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: Customer service is decent. There is a lot of passing off to other techs during the escalation...
Read full review of Qlik Sense »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Hemant Raorane
Technical Architect at Team Computers
I've never contacted technical support, so I can't speak to the quality of their service at this time.
Read full review of Qlik Compose »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's excellent. Technical Support: It's very good.
Read full review of Qlik Sense »
Morne Ayres
Managing Director at Hurricnae
I deal with QlikView support via a QlikView reseller, and I would rate the customer support a solid 10.
Read full review of QlikView »
Ramesh Vanteru
Solution Architect at a tech services company
When we reach out to technical support, they should be good enough to support us. When we reached out to them to...
Read full review of Qlik Replicate »
Anonymous User
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional...
Read full review of QlikView »

Review 1 of 30

AdemolaOlamide
Business Development Manager at Computer Learning centre
The technical support for Zoho CRM is good.
Read full review of Zoho CRM »
Amarendra Samal
Product Manager at a tech services company
I have not needed to contact the support team.
Read full review of Zoho CRM »
Onur Anlargu
Co-Founder at Nordo
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
Technical support is highly responsive and I have not had any issues.
Read full review of Zoho CRM »
Romani Labib
Director of Information Technology at MASFinancials
I provide support for Zoho CRM, and even if I have any big issue, I contact CRM support to ask about the problem and...
Read full review of Zoho CRM »
Rahul Lomate
Senior Software Engineer at Transasia Bio-Medicals Ltd.
The support team from Zoho is responsive; if a user has any queries, we can immediately answer through mail,...
Read full review of Zoho Creator »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
The customer service and support is not good.
Read full review of Zoho Desk »
AniketPatil
IT Projects and Strategy Manager at RoboTouch
My experience with technical support has been very good. I would rate technical support as a nine on a scale of 1 to 10.
Read full review of Zoho Creator »
Chikaosoro Ugwu
Product Marketing Manager at People Centric Organizations
I tried contacting the support team of Zoho Mail, but I think I don't know how to use the support. One time I had...
Read full review of Zoho Mail »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Zoho Vault's technical support is good.
Read full review of Zoho Vault »
Amit Kawadiwale
Director at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is okay. The issue is the knowledgability. Sometimes they don't understand what my question is or...
Read full review of Zoho Desk »
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
I have contacted Zoho's customer support team for Zoho Projects. I contacted them recently for one of the...
Read full review of Zoho Projects »
Gokulakrishnan G
Founder at GGSH&CO LLP
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Anonymous User
MSc student at a university
Customer Service: I don't remember even needing to use customer service so I cannot comment here. Technical Support:...
Read full review of Zoho Analytics »
Anonymous User
Recruiter at a recruiting/HR firm
The technical support is amazing. They're really great at what they do and I was very satisfied with them. They call...
Read full review of Zoho Recruit »
Anonymous User
Head Of Information Security (CISO) at a financial services firm
There were issues with the tech support, we were not able to get through to them in order to get the issues resolved....
Read full review of Zoho CRM »
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I can't speak to how helpful or responsive support is. I've never used them. There is one person that can help us...
Read full review of Zoho CRM »
Anonymous User
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
Read full review of Zoho Analytics »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
Anonymous User
Lead for technology at a university
The support is very good, they will support you at any time during regular business hours.
Read full review of Zoho CRM »
Anonymous User
Product Manager at a computer software company
Support is good. I rate the support team an eight and a half out of ten. Any issues or queries I raise get resolved...
Read full review of ZeptoMail »
Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
Read full review of Zoho CRM »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Support is not good. If you need help, it's best to hire a consultant that can help you with troubleshooting.
Read full review of Zoho Sign »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
We use the premium support of Zoho.
Read full review of Zoho Analytics »
Ganapathy Shanmugham
Senior Learning Solutions Architect at a computer software company
The customer support is very good, with talented personnel based in Tamil Nadu, India.
Read full review of Bigin by Zoho CRM »
Anonymous User
CEO at a tech services company
They do have technical support, and you can get premium and standard offerings of support, However, we don't really...
Read full review of Zoho Campaigns »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »

Review 1 of 30

Technical Support

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