Compare ManageEngine vs Sisense

ManageEngine

Based on 369 reviews.

Sisense

Based on 49 reviews.

Latest Research

Buyer's Guide

ManageEngine Exchangeer Plus vs. Sisense

November 2026

Sisense vs. ManageEngine Exchange Reporter Plus

Updated: November 2026

Buyer's Guide

ManageEngine Exchangeer Plus vs. Sisense

November 2026

ManageEngine Exchange Reporter Plus vs. Sisense

Updated: November 2026

Sample Customers

ManageEngine Exchange Reporter Plus

Sunbelt Rentals, Inc, Life Management Center, IBTS

Sisense

Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo

Popular Solutions

ManageEngine ServiceDesk Plus

8 reviews

ManageEngine Endpoint Central

6 reviews

ManageEngine OpManager

7 reviews

Sisense

9 reviews

Top Industries

Outsourcing Company

12%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Outsourcing Company

12%

Construction Company

12%

Financial Services Firm

10%

Comms Service Provider

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojNair2
Director at a tech services company
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product....
Read full review of ManageEngine Patch Manager Plus »
Burak Karakurt
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was used as a central log collecting system from all Unix and Windows servers that our products...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at Elitbuzz Technologies Ltd
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Prashanth Magadi
Principal Engineer at a financial services firm
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the...
Read full review of ManageEngine Site24x7 »
Ashutosh Jha
Project engineer at IT Solution india private limited
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all...
Read full review of ManageEngine OpManager »

Review 1 of 5

No Data Available

Customer Service

Ved Singh
Global Monitoring Lead at Stryker
The customer service and support team are good. However, we asked them to provide training to some of our team...
Read full review of ManageEngine OpManager »
Sivakumar Murugavel
Head Of IT Infrastructure Network Security and Compliance at LMW
We get good support, even though we currently use the basic version. They are responsive. We get good support as of now.
Read full review of ManageEngine ServiceDesk Plus »
Mohamed Najeem
System Administrator at HRA
When it comes to technical support, it depends upon the contract you have. ManageEngine's chat team provides support....
Read full review of ManageEngine ServiceDesk Plus »
Bhavani Prasad Paragi
General Manager at Qwikcilver
Recent improvements in customer support are noted, with better responsiveness and support quality experienced in the...
Read full review of ManageEngine Applications Manager »
Uche ERONDU
Business Development Manager at Hinckley Associates Nigeria
We install ManageEngine OpManager and have support engineers who assist the clients. I would rate the technical...
Read full review of ManageEngine OpManager »
Andy_Smith
Head of Digital Data Technology & Facilities at The Electoral Commission
I have no comments in regards to technical support. I've never called them.
Read full review of ManageEngine Endpoint Central »
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company
If you have any issues with implementation, support is available to help. Technical support is rated a nine out of ten.
Read full review of ManageEngine ServiceDesk Plus »
VENKATESHREDDY
Associate IT Director at Diligent Global
I found the support for ManageEngine OpManager fantastic. I've called the support team several times, and the team...
Read full review of ManageEngine OpManager »
Donathon Ong
Head of Infrastructure at a financial services firm
It took me some time to learn the tool. However, the support is awesome. Whenever I've met with some problem, I will...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Aneesh Mangla
General Consultant at Computer Ware (India) Pvt. Ltd.
ManageEngine's technical support is fairly consistent and good; however, remote support can be a bit slow, which is...
Read full review of ManageEngine Firewall Analyzer »
Ameen Ahsan
Lead - IT Helpdesk at a financial services firm
How ManageEngine works is they have partner support. In my region, they have only one partner. If my understanding is...
Read full review of ManageEngine Endpoint Central »
Fredrick-Massawe
System Administrator at Bakhresa Group of companies
I have not found any difficulty in using the app, so I don't know how the technical quality is on their support. We...
Read full review of ManageEngine OpManager »
Chandra Pogaru
Technical Consultant at alnafitha IT
There are instances where the response may take a day or two. Generally, the SLA response time is under three hours....
Read full review of ManageEngine IT Asset Management »
Anonymous User
Product Manager - Solution Architect at iOCO
The support team needs work, I have waited months for an answer to some of our requests.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Systems Administrator at a manufacturing company
Every time we have had to contact the customer support to assist with an issue or an answer, they have always been...
Read full review of ManageEngine Endpoint Central »
Jedidia Andriamanampisoa
Head of IT Services at Ambatovy Joint-Venture
Excellent technical support, the team is very supportive and responsive to all issues.
Read full review of ManageEngine Endpoint Central »
Gamal Elsabbagh
IT Engineer at arkas egypt
Technical support has been very good. They respond on the same day, and if the issue persists they are agile and...
Read full review of ManageEngine ServiceDesk Plus »
Anand Khandelwal
Global Service Delivery Manager at a computer software company
They are very good. The response that I get from the ManageEngine support is one of the things because of which I...
Read full review of ManageEngine ServiceDesk Plus »
Jai S
Student at Rabdan Academy
Customer service and support are amazing.
Read full review of ManageEngine Exchange Reporter Plus »
Sampath Kumar K
IT infra Admin at synu
Technical support from ManageEngine requires license information, official mail ID, and license status, which is...
Read full review of ManageEngine IT Asset Management »
Anonymous User
IT Manager at a financial services firm
Customer Service: Excellent. It was on my initial contact that the rep suggested I wait a day to download the...
Read full review of ManageEngine OpManager »
Anonymous User
CISO at a financial services firm
There has been nothing we needed to contact ManageEngine's technical support for. In terms of things we may have...
Read full review of ManageEngine IT360 »
Jasim KP
Senior System & Security Engineer at a insurance company
Their customer support is very fast.
Read full review of ManageEngine ADSelfService Plus »
Krishna Krishna
System Administrator at Computer Network Systems
Technical support is very good.
Read full review of ManageEngine OpManager »
Nabil Fahmy
Senior Infrastructure Engineer at Union Group
Technical support has been very good so far. We're satisfied with them.
Read full review of ManageEngine OpManager »
YassiaSavadogo
Network security architect at Arcep
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »
Anonymous User
Technical Support at a computer software company
Technical support is very excellent actually.
Read full review of ManageEngine PAM360 »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Anonymous User
CIO at ECGC LTD.
Our experience with the technical support for ManageEngine EventLog Analyzer was very good. They understood our...
Read full review of ManageEngine EventLog Analyzer »
Buddhika Subasinghe
Senior Engineer - Network & Security at Altria Consulting
The technical support from ManageEngine is good. I would rate it as better. I would give their support a nine out of...
Read full review of ManageEngine ADAudit Plus »

Review 1 of 30

Wiboon Thabsuwan
Senior Consultant at IMD Company Limited
Technical support at Sisense is good.
Read full review of Sisense »
Sridhar Adduri
Business Intelligence Specialist at University of Central Missouri
The solution's technical support team is good.
Read full review of Sisense »
FernandoMorote
Senior Software Engineer/BI Data Analyst at a analyst firm
They have a very good customer support team. We have biweekly meetings with them and they are very helpful.
Read full review of Sisense »
Wiboon Thabsuwan
Senior Consultant at IMD Company Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Sisense »
Brad Dyke
DSRE Director Of Dev Ops/Operations (Management Executive) at a outsourcing company
I find customer support for Sisense to be good. I would rate customer support an eight on a scale of one to ten.
Read full review of Sisense »
Gemipas Micah
Lead Software Engineer at Ernst & Young
Sisense customer support is proactive and responsive.
Read full review of Sisense »
Vishal Halbe
System Integration Specialist at a non-profit
Customer support is good enough.
Read full review of Sisense »
Asadikram Ram
Data Engineer at a tech vendor
I have not reached out to customer support frequently, only two or three times, and I found them really useful and...
Read full review of Sisense »
Francois Van Vuuren
Senior Director, Clinical Data Systems & Programming at a consultancy
Customer support is very good. I rate the customer support a 10 because they are very good.
Read full review of Sisense »
Anonymous User
Techno-Functional Consultant at a tech consulting company
Customer Service: Satisfactory, with opportunity to improve. Some issues are speedily handled, however, others take...
Read full review of Sisense »
Anonymous User
Network & Systems Administrator at a non-tech company
I rate technical support extremely high. They put a lot of effort into support; guys even write plugins to enhance...
Read full review of Sisense »
Anonymous User
Staff Business Data Analyst/ Business Data Manager
Customer Service: Very good. Technical Support: Very good.
Read full review of Sisense »
Anonymous User
Senior IT Project Manager at a government
Customer Service: The Sisense customer service group is fabulous. They answer all our questions and respond to our...
Read full review of Sisense »
Anonymous User
Director, Business Operations at a university
Technical support is very responsive and helpful in providing links to various solutions to problems and questions...
Read full review of Sisense »
Anonymous User
Senior Manager of IT at a retailer
Customer Service: Customer service has been excellent. Technical Support: Technical support is very good. The rapid...
Read full review of Sisense »
Anonymous User
Project Manager at a tech services company
The customer support is good. We typically get responses within 24 hours.
Read full review of Sisense »
Jason Berman
Business Intelligence & Reporting Manager at a tech vendor
During the process, I had a fully dedicated resource on my team, and I engaged with them twice a week. The support...
Read full review of Sisense »
Anonymous User
Director of Commercial Solutions
Customer Service: Exceptional. The pre-sales support was outstanding - the team was patient, generous, and highly...
Read full review of Sisense »
Anonymous User
Infrastructure Expert at a tech services company
From what little I had to talk to SiSense, their CS department was top notch and had an answer for any question I...
Read full review of Sisense »
Chris Grimsley
Business Intelligence Manager at a tech services company
Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and...
Read full review of Sisense »
Anonymous User
Business Analyst at a media company
I’d like to highlight the good and quick support, which always tries to find a custom solution for any issues either...
Read full review of Sisense »
Anonymous User
Manager, Advancement Information Services at NC State University
Customer Service: Customer service is very good and responsive. Technical Support: Technical support is good.
Read full review of Sisense »
Anonymous User
Director of Information Systems at a logistics company
Customer Service: Excellent customer service both pre-sales and post. Technical Support: Technical support has been...
Read full review of Sisense »
Anonymous User
Section Editor: Print Software at a printing company
The sales experience was a real differentiation for Sisense. The customer service has been awesome so far, granted we...
Read full review of Sisense »
Anonymous User
Vice President of Information Technology at a manufacturing company
We have used the Technical Support resources on 3 or 4 occasions during the implementation and the group is very...
Read full review of Sisense »
Anonymous User
Senior Data Architect at a marketing services firm
The customer service provided by Sisense is excellent. It's clear that the company is invested in their clients...
Read full review of Sisense »
Anonymous User
Data Scientist at a computer software company
The customer support was good; they usually responded fast, but sometimes it was challenging because our use case was...
Read full review of Sisense »
Anonymous User
Product Owner of Business Intelligence at a computer software company
Customer Service: Excellent. I am confident I will receive a response within the same day and usually much sooner...
Read full review of Sisense »

Review 1 of 28

Technical Support

No Data Available

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