Compare Exabeam vs Progress Software

Exabeam

Based on 227 reviews.

Progress Software

Based on 147 reviews.

Latest Research

Buyer's Guide

NetMon vs. WhatsUp Gold

September 2026

NetMon vs. WhatsUp Gold

Updated: September 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

NetMon

Sera-Brynn

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Flowmon

SEGA

Popular Solutions

9 reviews

7 reviews

1 reviews

2 reviews

7 reviews

2 reviews

Top Industries

Construction Company

14%

Outsourcing Company

13%

Financial Services Firm

10%

Comms Service Provider

Financial Services Firm

11%

Construction Company

10%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
Generally here in Sri Lanka, I recommend LogRhythm SIEM mainly to banks and large enterprise customers with multiple...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

G Srivastava
Senior Cloud Engineer at a tech services company
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying...
Read full review of Chef »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Anonymous User
Senior Technical Support Engineer at a computer software company
I have worked on MOVEit for around five years. MOVEit is specially designed for file transfers, making it very...
Read full review of MOVEit »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Chris Young
Sr. Security Solutions Engineer at Redlegg
I've got a long history of working with LogRhythm, and currently, I'd give technical support a seven. I'd like to see...
Read full review of LogRhythm Axon [EOL] »
JohnTamakloe
Solutions Architect at ostec
The technical support team is helpful.
Read full review of Exabeam »
Rahul Kate
Co-Founder at First Defense WLL
The technical support is good.
Read full review of LogRhythm SIEM »
MonsurAhmed
Manager at Meghna Bank
LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case.
Read full review of NetMon »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »
Anonymous User
Security Engineer Analyst Admin at a aerospace/defense firm
Tech support is hit-or-miss. Some of the tech support agents are just wonderful and I've learned a lot from...
Read full review of LogRhythm SIEM »
Jeremy Alder
Security Lead at a financial services firm
Tech support with LogRhythm has been great. I've only ever had one bad case out of about the 15 or 20 tickets I've...
Read full review of LogRhythm SIEM »
Shane Addison
Information Security Officer at First Mid Bancshares Inc
Fortunately, we haven't had to deal with them a lot, but when we have we've had really good luck with them. They have...
Read full review of LogRhythm SIEM »
Anonymous User
Security Admin
Tech support has been extremely helpful. They are generally very quick to respond. If the first level is not able to...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
LogRhythm UEBA's technical support is slow.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
Read full review of LogRhythm SIEM »
Avraham Sonenthal
Senior Network Engineer at a government
I don't like their support. If you go on their website and you want to get a training video for how to do X then...
Read full review of LogRhythm SIEM »
Anonymous User
Senior IT Security Analyst at a financial services firm
LogRythm technical support is really excellent, very good in timing and answering questions very quickly. I have not...
Read full review of LogRhythm SIEM »
Anonymous User
EMS-Scada Infrastructure Engineer at a energy/utilities company
It is a great experience all the time working with them. They are very useful, if they don't have the answer, they...
Read full review of LogRhythm SIEM »
Anonymous User
SOC Analyst at PLS Financial
The product offers excellent service and technical sport. They're very prompt with getting back to our team...
Read full review of LogRhythm SIEM »
Chamini Ellawala
Associate Senior Engineer - Network & Security at Connex Information Technologies (Pvt) Ltd.
You can request support and they respond immediately. They're really good.
Read full review of LogRhythm SIEM »
Shreenkhala Bhattarai
Cyber Security Researcher at a tech services company
The technical support is great.
Read full review of LogRhythm SIEM »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
Read full review of LogRhythm SIEM »
George Succar
Strategic Account Specialist at FITS Consulting
I haven't been in touch with technical support. The solution hasn't been implemented yet. I've mostly been acquiring...
Read full review of Exabeam »
Anonymous User
Graduate Student at a tech services company
The customer support was quite good. They had a solid customer support platform, and their responses were always very...
Read full review of Exabeam »
Anonymous User
Enterprise Account Manager South at a outsourcing company
Every now and then, we might contact technical support for Exabeam Fusion SIEM if a new analyst joins the team. The...
Read full review of Exabeam »
Moshiur Rahman Khan
CEO/Consultant at CIL
The technical support services are good.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a transportation company
I've had to engage LogRhythm technical support on many occasions. They've always been quick to respond and are very...
Read full review of LogRhythm SIEM »
Anonymous User
Lead Info Security Architect
They are really good. Whenever I've needed their help, opened up a ticket, I haven't had any issues getting help from...
Read full review of LogRhythm SIEM »
Anonymous User
Director of Information Technology at a university
Their support team is very good. As IT organizations go, I can only think of maybe one time when I had to request a...
Read full review of LogRhythm SIEM »
Andy-Wijaya
Principal Consultant at ITSEC Asia
We haven't had any issues with support so far. It's okay.
Read full review of LogRhythm SIEM »
Shreenkhala Bhattarai
Cyber Security Researcher at a tech services company
We typically are the ones that handle technical support for our clients if they run into issues.
Read full review of LogRhythm SIEM »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
The automated response capabilities of LogRhythm SIEM are quite good, but in comparison to something like Wazuh,...
Read full review of LogRhythm SIEM »
Anonymous User
VP, Information Security Officer
Customer Service: It's the best there is. Technical Support: It's the best there is.
Read full review of LogRhythm SIEM »

Review 1 of 30

Rahul Soman
IT Infrastructure Specialist at Dynatrade LLC
The support for this solution is good. I would rate it a four out of five.
Read full review of WhatsUp Gold »
Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
ASM Naushad Alam
Network Manager at a financial services firm
There is a very big gap in the support. We purchase WhatsUp Gold in 2012, then we migrated one time in 2017. But only...
Read full review of WhatsUp Gold »
Aaron Prashanth
Dev Ops Engineer at Siemens Industry
I am not certain about this because I have never reached out for technical support for Chef SaaS. Probably other...
Read full review of Chef SaaS »
Gijish Vikraman
Manager - Integration (Supply Chain) at a healthcare company
I initially submitted a few tickets regarding MOVEit's capabilities, and our system engineers may have created a few...
Read full review of MOVEit »
Sai Chandra
Principal Engineer at Wipro Limited
Customer support is quite good.
Read full review of Chef »
AkshayChaudhari
Data Specialist at TCS
Customer support is excellent. They are available twenty-four hours a day, seven days a week, and provide quick...
Read full review of MarkLogic »
Raghvendra Jyothi
Manager Project Management at Capgemini
Technical support is good so I rate support a nine out of ten.
Read full review of Telerik Test Studio »
IshtiaqKhalil
Information Security Engineer at BOK
Based on our experience, our interactions with customer service and support have been minimal, which we consider a...
Read full review of Kemp LoadMaster »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Anonymous User
IT Engineer at AIS
Technical support is A+. They were great in our migration process and even went to assist us with questions that we...
Read full review of Kemp LoadMaster »
Anonymous User
Information Security Engineer at a tech services company
Technical support it good. They are very quick to respond.
Read full review of WhatsUp Gold »
Anonymous User
Technical Architecture Support at a tech vendor
My experience with customer support is that we use Cinc, so there is no customer support available.
Read full review of Chef »
Jason Dunn
Systems Administrator at a construction company
Customer service is fast and responsive. Haven't had to use it very often, if at all.
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator at Kliniken Maria Hilf GmbH
We had contact with customer service/technical support for the license renewal and i can say the contact was very...
Read full review of Kemp LoadMaster »
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
Read full review of Progress OpenEdge RDBMS »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Anonymous User
Information Technology Manager at Larson Engineering, Inc.
Their customer service and tech support are excellent. Their technical support team leads you in the right direction....
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
The tech support is the same as that concerning the MPN part.
Read full review of Flowmon »
Anonymous User
Head Of Technology at a tech services company
They are excellent. I would rate them a ten out of ten.
Read full review of Kemp LoadMaster »
Anonymous User
Non IT Recruiter at a computer software company
The customer support is good.
Read full review of MarkLogic »
Rakesh Joshi
General Manager at Seriti Resources
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Alastair Brand
MD at Thembanet
Technical support is good.
Read full review of WhatsUp Gold »
Erik Cheng
Technical Manager at Quan Hung Gourmet
I will ask the Taiwan local support, specifically 01 Technology, for any technical support regarding WhatsUp Gold.
Read full review of WhatsUp Gold »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Fernando Zart
Owner at Optiwan
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Ijaz Hussain
Manager at ZS Associates
If we need technical support we raise an AWS ticket and someone from the technical support team helps us. If we hit a...
Read full review of Chef »

Review 1 of 30

Technical Support

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