Compare Dell Technologies vs Zoho

Dell Technologies

Based on 2623 reviews.

Zoho

Based on 259 reviews.

Sample Customers

Zoho Cliq

GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet

Zoho Assist

Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

175 reviews

11 reviews

15 reviews

11 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

15%

Comms Service Provider

12%

Outsourcing Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
Hunbel CH
Lead Software Engineer at Nexo Solutions Ltd
My usual use case for Catalyst by Zoho involves a recent client from approximately two months prior who operates a...
Read full review of Catalyst by Zoho »
Matt Costa
Owner & Digital Marketing Manager at MPCosta
I was using Zoho Projects previously, but my company still owns many integrated software solutions. I needed the...
Read full review of Zoho Projects »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
I am a consultant and Zoho CRM developer who implements Zoho CRM for clients. I have worked extensively on Zoho CRM...
Read full review of Zoho CRM »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

Ronald Stoffels
System Engineer at Parkstad IT
The solution's technical support is good. I call the technical support team when I have a question or problem, and...
Read full review of Dell PowerEdge R-Series »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
Dell’s technical support is excellent, with quick responses whenever we log a complaint. I am extremely satisfied...
Read full review of Dell NetWorker »
Thomas Ariyibi
IT Analyst at Rockwell Constructions
I started using AMD GPU chips this year, and multitasking has been unreal on them; I don't experience any issues with...
Read full review of Dell Business Laptops »
D Alvarado
Lider Soporte Cloud at a security firm
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Read full review of Dell Data Protection Suite »
Iñigo Loiarte
Director at ComyMedia
I would rate technical support at eight out of ten.
Read full review of Dell Unity XT »
Anil Rahulwar
L3 Storage Engineer at Capgemini
Support is good because they are available 24/7.
Read full review of Dell PowerEdge XE-Series »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
I've worked closely with Dell since 2007. Back then, we could create a "Severity 1" case. I think they've...
Read full review of Dell RecoverPoint »
Ayodeji Oyewole
Managing Director at Atlantic factorial
I would rate technical support for Dell RecoverPoint as seven out of ten. It is of good quality but could be improved.
Read full review of Dell RecoverPoint »
Edgar Orare
Senior Systems Engineer at NTT DATA
We haven't had to deal much with Dell technical support for this issue because most of the issues are resolved at the...
Read full review of Dell PowerProtect DP (IDPA) »
AiméKouchade
Network & System Admin at Invoke Studios
Customer service and support have been generally helpful but can be slow due to the need to navigate different...
Read full review of Dell PowerEdge C- Series »
Carlos Fernando
Mantenimiento de Laptops at a educational organization
Dell Business Laptops' customer service has been a 10.
Read full review of Dell Business Laptops »
Anonymous User
MAM Support Engineer at a media company
We were satisfied with the customer service.
Read full review of VxRail »
Anonymous User
Systems Administrator at a computer software company
The technical support is good. Whenever we ask for clarification on an action plan, we get the required feedback so...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Managing Director at a consultancy
The customer support has been acceptable so far, with no issues.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Head Of Modernization And Resilience Mx at a financial services firm
What I prefer most about Dell PowerEdge R-Series is its good combination of technical specs and the support from...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Engineer at a tech services company
I would evaluate the technical support as doing pretty well. I have never really had an issue with Unity's support.
Read full review of Dell Unity XT »
Anonymous User
Manager Storage and Virtualization
Customer Service: Excellent. Technical Support: Excellent.
Read full review of VMAX [EOL] »
Mohamed Tourich
Infra And Itsd Manager at NewPort Tank Containers
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
James Groff
Production Control at a aerospace/defense firm
Dell Business Laptops have supported our government organization and hybrid workforce. We usually have a contract...
Read full review of Dell Business Laptops »
Bryan Wood
Infrastructure Engineer & Director at a healthcare company
With Dell, I would give a rating of 10. I am part of the DSE program, Designated Support Engineers. I believe that...
Read full review of Dell PowerProtect Data Domain »
Richard Fairchild
Senior System Engineer at Cox Automotive Inc.
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10....
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Gaurav Vyas
Head Of Information Technology at Jekson Vision Pvt Ltd
The support is good.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Sr. Windows Engineer at a financial services firm
I wouldn't personally evaluate Dell customer support. I don't interact with customer support directly, but people in...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Deputy Head of IT Service at a government
I would give technical support a rating of 3/10.
Read full review of Vblock [EOL] »
Anonymous User
Infrastructure Administrator at a computer software company
I think Dell PowerEdge T-Series support deserves a ten because we don't have any problem, and that's why we really...
Read full review of Dell PowerEdge T-Series »
Richard N.
Information Technology Operations Manager at a manufacturing company
We contacted technical support due to a network device failure we had probably four months ago, and even though it...
Read full review of Dell PowerEdge R-Series »
Ramon Bannink
Senior System Administrator at Graafschap College
The solution's technical support is great. In our organization, we have had several incidents related to firmware in...
Read full review of Dell PowerStore »
Anonymous User
Engnir at a computer software company
Dell PowerScale's support system is very strong, so I do recommend it. For that reason, I think people should consult...
Read full review of Dell PowerScale »
Anonymous User
Senior Cloud Infrastructure Engineer at a tech vendor
I would rate the customer service and tech support as great.
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Joachim Freitag
Managing Director at IseoSolutions GmbH
We've had some experience with Zoho's technical support. They responded pretty fast when we needed help.
Read full review of Zoho CRM »
Matt Costa
Owner & Digital Marketing Manager at MPCosta
The deployment process for Zoho Projects is pretty easy to implement. However, there are some nuances that required...
Read full review of Zoho Projects »
Collince Dundo
Co-Founder at Youth Initiative Development Programme
I've contacted Zoho support for some minor things. It was a positive experience. They were proactive.
Read full review of Zoho Campaigns »
Aineah Marabi
Zoho and Web Developer at Ika Three Sixty
I communicate with the technical support and customer service of Zoho Creator regularly. In-app support is...
Read full review of Zoho Creator »
Poulomee Chatterjee
Head of Sales(Solutions) at Brane Enterprises Pvt Ltd
I did not contact Zoho's technical support. However, there are some people who have contacted Zoho's technical...
Read full review of Zoho CRM »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
When you have questions, Zoho support will send the solution via email within 24 hours.
Read full review of Zoho Projects »
Nishant Pofale
Executive Director at Claim Genius
Our technical team has interacted with Zoho support based on need, and from what I know, the experience was...
Read full review of Zoho Desk »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues...
Read full review of Zoho Creator »
Angel David Pacheco Beltrán
Software Developer at Cloud Lion
I would rate the technical support of Zoho Analytics a seven out of ten.
Read full review of Zoho Analytics »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
The technical support are very supportive.
Read full review of Zoho Campaigns »
VishalKumar7
Zoho Developer at Evoluz Global Solutions
I have interacted with the Zoho team regarding technical support, particularly related to Zoho Inventory. A task...
Read full review of Zoho Creator »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service and support is excellent.
Read full review of Zoho Creator »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Getting support for the tool is difficult.
Read full review of Zoho Creator »
Amit Kawadiwale
Director at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Subha Mariappan
Senior P PM Consultant at CAPPMPL
The solution’s technical support is good.
Read full review of Zoho Projects »
Aineah Marabi
Zoho and Web Developer at Ika Three Sixty
My experience with the technical support specifically for Zoho CRM is that in-app support is superb. I love it. If...
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is okay. The issue is the knowledgability. Sometimes they don't understand what my question is or...
Read full review of Zoho Desk »
Joachim Freitag
Managing Director at IseoSolutions GmbH
I have experience with tech support, and that works efficiently; they come back with solutions in a short timeframe....
Read full review of Zoho Books »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors
Product support for Zoho CRM is available 24 hours a day. You can email, live chat, call directly or raise a ticket....
Read full review of Zoho CRM »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I had a very bad experience with support.
Read full review of Zoho Projects »
Anonymous User
Information Security Analyst at a computer software company
I don't remember them being bad. I can't think of any instances in which they were amazing. I don't even know if we...
Read full review of Zoho Sign »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Their support is really good. It's available online. They also have a few partners, if you want any additional help.
Read full review of Zoho Desk »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
The support is not quite good. The support team is available only Monday to Friday.
Read full review of Zoho CRM »
Anonymous User
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
Read full review of Zoho Analytics »
Sathish V.K.
Zoho Creator at Sofvare
Sometimes we contact support. Our experience with support has been good.
Read full review of Zoho Desk »
Dr. Salah Alnajem
Founder and CEO at Information Age Consulting
Their support is excellent, and they are very responsive.
Read full review of Zoho Analytics »
Anonymous User
Functional Consultant at a non-tech company
Questions have been escalated to the Zoho Projects technical support team. The overall rating for the tech support...
Read full review of Zoho Projects »

Review 1 of 30

Technical Support

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