Compare Dell Technologies vs Exabeam

Dell Technologies

Based on 2335 reviews.

Exabeam

Based on 228 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. Splunk Enterprise Security

June 2026

Splunk Enterprise Security vs. LogRhythm SIEM

Updated: June 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Popular Solutions

Dell PowerEdge R-Series

168 reviews

157 reviews

9 reviews

10 reviews

11 reviews

2 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Construction Company

14%

Financial Services Firm

11%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at Gigabit Technologies Pvt Ltd
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
Read full review of LogRhythm SIEM »
Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
My company is currently looking at how we can have a better engagement with LogRhythm so that we can propose a...
Read full review of LogRhythm NDR [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
I give Dell EMC support a perfect 10.
Read full review of Dell RecoverPoint »
Dragan Knezevic
Senior Presales System Engineer at a tech services company
Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.
Read full review of Dell Unity XT »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
I have had a very positive experience with Dell's technical support. The support team is responsible, provides...
Read full review of Dell Data Protection Advisor »
Keith Bradley
VP Of Security at NatureFresh™ Farms
I would evaluate the customer service and the technical support for Dell PowerEdge R-Series servers as amazing. I...
Read full review of Dell PowerEdge R-Series »
Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support from Dell is very good.
Read full review of DD Boost »
Derrick Brockel
Senior Manager of Operations at a comms service provider
The support is good.
Read full review of Dell NetWorker »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
The technical support is good as they continuously monitor the system remotely through a support agent. This agent...
Read full review of Dell PowerStore »
Anonymous User
Cloud Engineer/System Administrator at a aerospace/defense firm
We have not had to use technical support.
Read full review of Dell Unity XT »
Anonymous User
Senior Technologist at a university
I would rate the technical support by Dell as excellent; I'm very happy with Dell support.
Read full review of Dell PowerScale »
ManojAlenkeel
Implementation and Technical Sales Manager at ROI Botswana
The technical support is great. I would rate it a nine out of ten.
Read full review of Dell RecoverPoint »
Leonardo-Aguirre
Pre Sales Engineer at Sonda S.A.
I would rate Dell's customer service as good; however, the call centers and escalation teams are problematic and...
Read full review of Dell PowerStore »
Sascha Ernst
Service Owner Basic Infrastructure at Goldfish IT solutions
Awarding Dell's technical support a perfect ten would be bordering on the realm of unreality, where glitches and...
Read full review of Dell PowerEdge R-Series »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.
Read full review of Dell NetWorker »
Anonymous User
CEO at a tech vendor
I do not recall if we needed to use Dell EMC technical support often. We did when we wanted to expand the memory and...
Read full review of Dell PowerEdge R-Series »
Symone Van Riel-Lenos
Team Manager at a insurance company
If I would rate Dell support on a scale of one to ten, I would give them an eight and a half. They made a few...
Read full review of Dell Business Laptops »
Brad Dugenske
Senior Systems Engineer at Federal Data Systems
Customer support is usually really good for Dell PowerEdge Rack Servers. My only complaint would be if you're calling...
Read full review of Dell PowerEdge R-Series »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Emile Maas
IT Manager at Teledyne Technologies Incorporated
Tech support for Dell PowerEdge has been excellent. I have had the same account manager for about two and a half to...
Read full review of Dell PowerEdge R-Series »
Marcelo Ibañez
Director Enterprise at DMC SA
I have never worked with the customer service support for Dell PowerStore.
Read full review of Dell PowerStore »
Adrian Constantinescu
Professional Services - Data Protection Consultant at S&T Romania
Dell works with partners in order to provide technical support, and as partners, we often troubleshoot for our...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
IT Engineer at a financial services firm
The technical support for this solution is ok, but I have seen better. They are not the best. At times they have...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT Manager at a tech services company
Dell's technical support is generally pretty good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Enterprise Architect Infrastructure at a engineering company
Extremely good. We usually receive on shore support when we have issues, which is always a plus as there is no “lost...
Read full review of Vblock [EOL] »
Anonymous User
Director, Marketing & Sales at a tech services company
The solution's technical support team is good, knowledgeable, and quick. On a scale from one to ten, where one is bad...
Read full review of Dell PowerScale »
Anonymous User
Windows Systems Administrator at a educational organization
I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always...
Read full review of Dell PowerEdge R-Series »
Mohamed Tourich
Infra And Itsd Manager at NewPort Tank Containers
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
Martin De Silva
Product Owner at a retailer
Technical support, from my experience with the vendor, has been good. We're satisfied with the level of service Dell...
Read full review of Dell Avamar »
Anonymous User
Systems Architect at a non-tech company
So far, the technical support has been very good. The self-service portal for requesting replacement parts is...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CISO at a construction company
My company gets support from the partner who installed the product in our organization. My company uses the data...
Read full review of Dell PowerStore »
LuisNarvaez
IT Portfolio Manager. Latin America at Ricoh Colombia
The support after the initial support, technical support, and the materials of Dell Business Laptops are good for me....
Read full review of Dell Business Laptops »

Review 1 of 30

Aniruddh Kurundkar
Lead Consultant at Neutrino Tech Systems
Exabeam provided great support and helped us overcome any problems and obstacles we faced, especially when we had...
Read full review of Exabeam »
Monsur Ahmed
Software management at Midland Bank
We have consulted with the technical support team on a couple of things. I would say that they are ok.
Read full review of NetMon »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Azhar Iqbal
Sr security information engineer at COMMTEL
The technical support for LogRhythm SIEM is good.
Read full review of LogRhythm SIEM »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
Read full review of LogRhythm SIEM »
Anonymous User
VP, Information Systems Security Officer at a financial services firm
It seems pretty good, but they do seem to be plagued with what a lot of new companies are plagued with -- their...
Read full review of LogRhythm SIEM »
Timothy Sueck
Security Analyst at a financial services firm
Mostly very good. We have had some issues that have taken a long time to resolve, various technical issues that have...
Read full review of LogRhythm SIEM »
Yassine Ibnoucheikh
Regional Technical Manager at HTBS
I rate the technical support as an eight out of ten.
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at Connex Information Technologies
LogRhythm UEBA has very responsive technical support.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Senior Cyber Security Engineer at a healthcare company
I have not personally used it, but a co-worker has. So far, we're very happy with it.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a tech vendor
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a tech services company
I have used their support a lot. It is really good support. I don't think I've opened a case yet that I haven't got a...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
They're awesome. We use them all the time. I tell my staff that whenever you have an issue, the first thing you do is...
Read full review of LogRhythm SIEM »
Mark Baksh
IT Specialist at a healthcare company
We have not used LogRhythm's tech support yet.
Read full review of LogRhythm SIEM »
Anonymous User
Solutions Delivery Advisor at a tech vendor
I have not personally reached out to Exabeam's technical support. Typically, engineers in my organization handle...
Read full review of Exabeam »
Anonymous User
Manager Security Operations Center at a leisure / travel company
I have not used technical support, as I do not troubleshoot the application itself. We are technically just...
Read full review of LogRhythm SIEM »
Anonymous User
Security Architect at a leisure / travel company
They're pretty good. Sometimes I wish they would be a little bit quicker getting back to you, at least when you open...
Read full review of LogRhythm SIEM »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
James Whistler
Security Administrator at a non-profit
The times I've used tech support, it's been really efficient. I've gotten responses usually within 24 hours.
Read full review of LogRhythm SIEM »
Chris Goff
Senior Security Engineer at a healthcare company
It's been very good. I've had a couple instances where it's taken a week or more to figure out the issue. But...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
Read full review of LogRhythm SIEM »
Wadson Fleurigene
Information Security Engineer at Seminole Tribe of Florida
Technical support could use a little work in the terms of responding back. The feedback that we received is they do...
Read full review of LogRhythm SIEM »
Mike Natale
Information Security Analyst at Endicott College
When it comes to dealing with support, all my interactions have been great. Everyone has known what they're doing and...
Read full review of LogRhythm SIEM »
Anonymous User
Co-Founder, Director - Technology & Consulting at a tech services company
There are no issues with technical support.
Read full review of Exabeam »
Vp9875
Vice President at a financial services firm
We've submitted some tickets with their technical support. My manager has had some poor experiences with them in the...
Read full review of LogRhythm SIEM »
Jacob Hinkle
Security Engineer at Managed Technology Services, LLC fka LexisNexis
Their customer support is friendly and willing to help. I can't compliment their support staff enough. They've been...
Read full review of LogRhythm SIEM »
Anonymous User
Security Operations Center Manager at a financial services firm
Everything experience I have had with them has been awesome. I have had no issues going to them. They are willing to...
Read full review of LogRhythm SIEM »
Anonymous User
Works at a aerospace/defense firm
Customer Service: 10 out of 10. They are fast to answer any tickets or questions I have had. Technical Support: 10...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a construction company
We haven't contacted them yet.
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

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