Compare Dell Technologies vs Exabeam

Dell Technologies

Based on 1847 reviews.

Exabeam

Based on 224 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. Splunk Enterprise Security

September 2025

Splunk Enterprise Security vs. LogRhythm SIEM

Updated: September 2025

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Popular Solutions

Dell PowerEdge R-Series

149 reviews

15 reviews

30 reviews

14 reviews

9 reviews

5 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Stephen-Armstrong
Cyber Security Analyst at Capgemini
I use Exabeam for it's end-to-end detection and it's user event behavioural Analytics, i find it a useful SIEM for...
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Analyst at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
Technical support is good.
Read full review of Dell PowerPath »
Jan Cipra
Senior Consultant at Gapp System
We are overall satisfied with the customer service provided by their support team. I would rate it eight out of ten.
Read full review of Dell PowerMax »
Jan Cipra
Senior Consultant at Gapp System
I've gotten positive feedback in terms of technical support. My understanding is that they have been very helpful and...
Read full review of Dell SC Series »
MostafaSoudy
Backup Team Head at Commercial International Bank
I would rate Dell NetWorker's support as a five out of ten. The experience varies; the support in the US and Egypt is...
Read full review of Dell NetWorker »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
Vijeesh Thayyil
Storage Consultant at Deep Ocean General Trading
I always contact Dell's technical support team for help with Data Domain. Their services are always excellent. You...
Read full review of Dell PowerProtect DD (Data Domain) »
ParthaBhattacharyya
Enterprise Architect at Department of Defence, Australian Government
We have a bit of a challenge with technical support. We didn't purchase any support but it would have been really...
Read full review of Dell PowerStore »
Saurabh_Kumar
Information Technology Security Engineer at DXC Technology
The support is amazing if we get premium Dell support. The support is very good, especially in the South Central...
Read full review of VxRail »
Mansoor Ahmed Salim Khan
Unit Head Systems Admin at Emirates National Schools
Dell's support is excellent - if any issues occur, we open the case, and the maintenance gets done. The only problem...
Read full review of Dell Avamar »
KareemEzzat
Cyber Security Analyst at Petrotrade
For any phase-one issues, I would first go to the integrator. I can escalate straight to the vendor if I need to. So...
Read full review of VxRail »
Tomas Fencl
Admin at Jednota s.d.
I have very good experience with their technical support. I have contacts for Dell servers and also for storage and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell SC Series »
Anonymous User
Pre-Sales and Technical Manager at a tech services company
I haven't dealt with support because I haven't had any problems with the equipment.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Storage Architect at a university
The technical support is great. It is a high-end system, so the support should be high-end as well.
Read full review of Dell PowerMax »
Anonymous User
IT Manager at a hospitality company
I have used technical support before because the controller that the solution uses needed to be replaced. They sent...
Read full review of Dell EqualLogic PS series »
Anonymous User
Manager, Information Technology Security at a retailer
The support is very good. The enterprise support is brilliant and cannot get any better.
Read full review of Dell PowerStore »
Husam Kabaha
CTO at Mechkar
We are satisfied with technical support.
Read full review of Dell PowerEdge FX [EOL] »
Mehdi Gharbi
Head of Alliance at a tech vendor
Their support is perfect. There are never problems communicating with them. If you have any questions, you can...
Read full review of Dell PowerEdge R-Series »
Luiz Gasparelo
Owner at Lnetwork
Technical support is very good.
Read full review of Dell Unity XT »
Andi Subali
Data center sales at PT Sapta Tunas Teknologi
So far, the technical support for Dell ECS has been good.
Read full review of Dell ObjectScale »
Anonymous User
Pre-Sales Architect at a tech services company
I think that Dell EMC is one of the best technical support services in Ukraine. I am satisfied with the technical...
Read full review of Dell SC Series »
Anonymous User
Optical Communication System and FW Engineer at a tech company
I utilized customer support to replace my battery. The process was quick; I received a response by phone, and they...
Read full review of Dell Enterprise Laptops »
Anonymous User
Storage And Virtualization Architect at a legal firm
The support is very good.
Read full review of Dell Unity XT »
Ashic Joice Kureethadom
Business Development Manager at a tech services company
Regarding technical support from Dell, I find them to be one of the best support providers in the industry right now....
Read full review of Dell PowerEdge MX- Series »
Carlos Ramos Soto
Infrastructure Administrator at Banco Agromercantil de Guatemala, S. A.
I have not used customer service or support.
Read full review of Dell PowerStore »
Olivier Mougin
Architecte Backup at a comms service provider
When we used the solution, it was still new, and so the customer service/technical support was not the best.
Read full review of Dell Avamar »
Anonymous User
Technology & Digital Product Manager at a tech services company
Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technical Leader, Object Store at a tech services company
I have no experience with the support. So I don’t want to rate it.
Read full review of Dell ObjectScale »
Anonymous User
VP Global Infrastructure at a media company
The technical support needs improvement.
Read full review of Dell Avamar »

Review 1 of 30

AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
Sheikh Abu Ayub Azad
CEO at Trustaira
This kind of solution sometimes needs a quick response from support, and it can often take a while for them to...
Read full review of LogRhythm UEBA [EOL] »
KuldeepBurra
Co-Founder & Managing Director at Halainfosec
Customer support is quick enough. They were very static, but the response was good. The nature of the problem itself...
Read full review of NetMon »
AshishDubey
Product manager at Tata Communications Ltd
I have personally not reached out to the solution's technical support. I rate the technical support a seven out of ten.
Read full review of LogRhythm NDR [EOL] »
SumitKumar10
Senior project engineer at a tech vendor
NetMon's technical support is good, and I would give them a rating of ten out of ten.
Read full review of NetMon »
Anonymous User
Senior Manager IT Security at Virginia Premier Health
I've used tech support. They're very helpful, very knowledgeable people who genuinely care about you and want to see...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used LogRhythm technical support. The response is really good.
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrators at a tech services company
Technical support has been excellent so far. I never had any issues with technical support. Their support has been...
Read full review of LogRhythm SIEM »
Anonymous User
Threat And Awareness Manager at a tech services company
A couple of the team do tend to find that certainly the initial contact with support slows things down a little bit....
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Analyst at a financial services firm
I have used the tech support and think they are great. I have many vendors that I deal with for other tools and hands...
Read full review of LogRhythm SIEM »
Chris Goff
Senior Security Engineer at a healthcare company
It's been very good. I've had a couple instances where it's taken a week or more to figure out the issue. But...
Read full review of LogRhythm SIEM »
Austin Spell
Information Technology
We've had really good experiences with LogRhythm's technical support for things that are already in the environment....
Read full review of LogRhythm SIEM »
Anonymous User
EMS-Scada Infrastructure Engineer at a energy/utilities company
It is a great experience all the time working with them. They are very useful, if they don't have the answer, they...
Read full review of LogRhythm SIEM »
Anonymous User
Lead Specialist - Information Security at a hospitality company
I love the tech support people. Everyone I have worked with knows their stuff, which is great. I have worked with...
Read full review of LogRhythm SIEM »
Alex Wood
Systems CSO at a manufacturing company
Technical support is not bad. The lower-level, first-line support is not always great, but if we can get to the right...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Architect at a energy/utilities company
I haven't had to use them too much. We will find out after we go online with Optiv. I have my sales engineer with...
Read full review of LogRhythm SIEM »
Anonymous User
Technical Architect at a financial services firm
As far as technical support, professional support, and overall organizational support, LogRhythm has probably been...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Security Operations Center at a leisure / travel company
I have not used technical support, as I do not troubleshoot the application itself. We are technically just...
Read full review of LogRhythm SIEM »
Anonymous User
Data Security Architect at a comms service provider
Their technical support isn't so great.
Read full review of NetMon »
Anonymous User
Information Security Architect at a healthcare company
Tech support has always been good from the very first. In most cases the first response is a good one. It does the...
Read full review of LogRhythm SIEM »
Anonymous User
FSE at a computer software company
They provide very good support.
Read full review of LogRhythm SIEM »
Punit Patel
Senior SIEM Engineer at a financial services firm
Tech support's always been great. Every time I had an issue, I'd go in, open up a support ticket. I usually get an...
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
I rate the customer support a four out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a financial services firm
I have mixed feelings. We have had some issues with their internal support. We lost our ability to access the support...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Information Systems Specialist at a manufacturing company
Customer Service: Excellent, everyone I have worked with at LogRhythm has been courteous and helpful. Technical...
Read full review of LogRhythm SIEM »
George Succar
Strategic Account Specialist at FITS Consulting
I haven't been in touch with technical support. The solution hasn't been implemented yet. I've mostly been acquiring...
Read full review of Exabeam »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
Read full review of LogRhythm SIEM »
Rob Haller
Security Engineer at U.S. Acute Care Solutions
The technical support is very good. They are in the top two to three companies that we work with.
Read full review of LogRhythm SIEM »
Anonymous User
Director of Information Technology at a university
Their support team is very good. As IT organizations go, I can only think of maybe one time when I had to request a...
Read full review of LogRhythm SIEM »
Jason Gagnon
Senior Cyber Security Engineer at a individual & family service
I do more the architecting, engineering, and implementation, versus analysis. The only thing I would say in...
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

No Data Available

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