Compare Cornerstone OnDemand vs Zoho

Cornerstone OnDemand

Based on 43 reviews.

Zoho

Based on 203 reviews.

Sample Customers

Grovo

Chevron, Wal-Mart, TracFone, Wells Fargo, Six Flags, and DDB.

Cornerstone Learn

Advantage Sales and Marketing

Saba Recruiting Management

Bosch, Virgin Atlantic, Thyssenkrupp, BPCE, Santander

Cornerstone Recruiting

New Belgium Brewing, Grote, PGL, RSM, Lookers

Cornerstone HR Suite

Wendys, RSM, Nestle, New Belgium

Zoho Recruit

Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org

Zoho Learn

Enterprise Monkey, Linga POS

Popular Solutions

2 reviews

0 reviews

0 reviews

15 reviews

6 reviews

11 reviews

Top Industries

Educational Organization

29%

Comms Service Provider

13%

Financial Services Firm

Manufacturing Company

Educational Organization

25%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Performance Lead Consultant at a tech services company

Read full review of Lumesse ETWeb [EOL] »

Review 1 of 5

Sainath Racherla
Associate Director at Scimax Global LLC
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
Read full review of Zoho Projects »
AmerKhan
Senior Director - Head of Solution Engineering at Osol tech (Private) Limited
I primarily use Zoho CRM to track the sales funnel, allowing me to monitor the progress of leads and opportunities....
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
We predominantly use Zoho Books and Zoho Creator. We are both customers as well as implementation partners. We...
Read full review of Zoho Creator »
Salem Shafik
Founder at Tech Force
We are a partner of Zoho Mail, and I have been using it for about three years. We have performed many migrations from...
Read full review of Zoho Mail »
Krishna Vasireddy
Director at LTI - Larsen & Toubro Infotech
I use Zoho People for managing the entire end-to-end HR activities. I have experience as a Zoho configurator and a...
Read full review of Zoho People Plus »

Review 1 of 5

Customer Service

Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at Tieto Sweden AB
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Gayathri Advani
Director at Apian Consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »

Review 1 of 30

AdnanNasir
Human Resources Generalist at EMumba
Customer service is excellent. They respond immediately and resolve issues instantly as well. Whenever I have a...
Read full review of Zoho Recruit »
MohamedShaheen
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Zoho Sign's customer support sometimes does not respond at the proper time. Whenever we send them a message, they...
Read full review of Zoho Sign »
Amit Kawadiwale
Senior Product Manager at quickwork
I have contacted support a couple of times. They are quick to respond and resolve our queries.
Read full review of Zoho CRM Plus »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
The support for Zoho Mail could be better for the setup. However, we rarely have problems with the solution. I rate...
Read full review of Zoho Mail »
Amit Kawadiwale
Senior Product Manager at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
I contacted support regarding the type of license I was procuring. My experience with support was good. I raised a...
Read full review of Zoho Projects »
Gokulakrishnan G
Founder at GGSH&CO LLP
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
We get good support from Zoho India but it would be good if they can improve on the language.
Read full review of Zoho Projects »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
We have an IT tech team that takes care of troubleshooting or reaches out to support. That's not an aspect of the...
Read full review of Zoho CRM »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
Zoho CRM's technical support has a fast response time.
Read full review of Zoho CRM »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is good. It's quite fast. We can reach them via email, and sometimes they can do a live chat. In...
Read full review of Zoho Assist »
Eckart Jensen
CEO at HR ACT Pte Ltd
There is hardly any technical support. Instead of hopping on a call and helping us, the support team requires a lot...
Read full review of Zoho People Plus »
Sainath Racherla
Associate Director at Scimax Global LLC
Zoho Desk's technical support is very good.
Read full review of Zoho Desk »
ClintonPowell
Founder & Recruiter at Java Shop
The support from Zoho Recruit is extremely efficient. I can chat with them online and they are responsive. I rate the...
Read full review of Zoho Recruit »
Matheus Ferraz
CRM Team Leader at a tech company
When we contact support, sometimes it takes two to three days or even more to get a satisfying answer. It is...
Read full review of Zoho Campaigns »
Subha Mariappan
Senior PPM consultant at CAPPMPL
The solution’s technical support is good.
Read full review of Zoho Projects »
Tarik Altunok
Business Development Manager at headtechnology
As we never had any problems with Zoho CRM, we never had the chance to open a ticket with the technical support team.
Read full review of Zoho CRM »
Anonymous User
Zoho Developer and Consultant at a consultancy
The support team takes a while to respond to our request. I have had similar experiences with all the other support...
Read full review of Zoho Campaigns »
CraigWillis
Business Development Director at Skore
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Analytics »
Rae Passo
HR Specialist
Zoho's technical support staff were helpful during our transition from Zoho to Paylocity.
Read full review of Zoho Recruit »
Ganapathy Shanmugham
Senior Learning Solutions Architect at a computer software company
The customer support is very good, with talented personnel based in Tamil Nadu, India.
Read full review of Bigin by Zoho CRM »
Sathish V.K.
Zoho Creator at Sofvare
We have contacted support a lot of times. Our experience with support has been very good.
Read full review of Zoho Creator »
Anonymous User
IT Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Zoho Analytics »
Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
Read full review of Zoho CRM »
MoustafaElSayed
Marketing and digital transformation manager at Red Real Estate Domain
We struggled with technical support but have managed our way through it by using a consultant here in Egypt.
Read full review of Zoho CRM »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Support is not good. If you need help, it's best to hire a consultant that can help you with troubleshooting.
Read full review of Zoho Sign »

Review 1 of 30

Technical Support

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