Compare Cornerstone OnDemand vs Zoho

Cornerstone OnDemand

Based on 43 reviews.

Zoho

Based on 203 reviews.

Sample Customers

Grovo

Chevron, Wal-Mart, TracFone, Wells Fargo, Six Flags, and DDB.

Cornerstone Learn

Advantage Sales and Marketing

Saba Recruiting Management

Bosch, Virgin Atlantic, Thyssenkrupp, BPCE, Santander

Cornerstone Recruiting

New Belgium Brewing, Grote, PGL, RSM, Lookers

Cornerstone HR Suite

Wendys, RSM, Nestle, New Belgium

Zoho Recruit

Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org

Zoho Learn

Enterprise Monkey, Linga POS

Popular Solutions

2 reviews

0 reviews

0 reviews

15 reviews

6 reviews

11 reviews

Top Industries

Educational Organization

33%

Comms Service Provider

12%

Financial Services Firm

Manufacturing Company

Educational Organization

26%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at Tieto Sweden AB
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at Baker Tilly
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Performance Lead Consultant at a tech services company

Read full review of Lumesse ETWeb [EOL] »

Review 1 of 5

Sainath Racherla
Associate Director at Scimax Global LLC
The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.
Read full review of Zoho Projects »
AmerKhan
Senior Director - Head of Solution Engineering at Osol tech (Private) Limited
I primarily use Zoho CRM to track the sales funnel, allowing me to monitor the progress of leads and opportunities....
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
We predominantly use Zoho Books and Zoho Creator. We are both customers as well as implementation partners. We...
Read full review of Zoho Creator »
Salem Shafik
Founder at Tech Force
We are a partner of Zoho Mail, and I have been using it for about three years. We have performed many migrations from...
Read full review of Zoho Mail »
Krishna Vasireddy
Director at LTI - Larsen & Toubro Infotech
I use Zoho People for managing the entire end-to-end HR activities. I have experience as a Zoho configurator and a...
Read full review of Zoho People Plus »

Review 1 of 5

Customer Service

Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at Baker Tilly
Technical support has been good overall.
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at HCL Technologies
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at Baker Tilly
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Teguh Haryoko
Director at Acitya
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Principle Consultant at Granger Warburton Consulting
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »

Review 1 of 30

Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service and support is excellent.
Read full review of Zoho Creator »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
It is possible to receive assistance when needed. The option to connect with support is readily available within the...
Read full review of Zoho Creator »
Joachim Freitag
Managing Director at IseoSolutions GmbH
We've had some experience with Zoho's technical support. They responded pretty fast when we needed help.
Read full review of Zoho CRM »
Subha Mariappan
Senior PPM consultant at CAPPMPL
The solution’s technical support is good.
Read full review of Zoho Projects »
Murali Sunkara
Investor at a computer software company
The solution's technical support was good. I rate the technical support an eight out of ten.
Read full review of Zoho Sign »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
I am a developer, and I have come across client requirements that will challenge the capabilities of the platform....
Read full review of Zoho Creator »
AdnanNasir
Human Resources Generalist at EMumba
Customer service is excellent. They respond immediately and resolve issues instantly as well. Whenever I have a...
Read full review of Zoho Recruit »
Sainath Racherla
Associate Director at Scimax Global LLC
Customer service and support are excellent. I would rate them nine points out of ten. They are just a chat away, and...
Read full review of Zoho Projects »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
Onur Anlargu
Co-Founder at Nordo
I had reached out to the support team several times. They are very, very kind and they try to help every customer and...
Read full review of Zoho Desk »
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
I have contacted Zoho's customer support team for Zoho Projects. I contacted them recently for one of the...
Read full review of Zoho Projects »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
Technical support is highly responsive and I have not had any issues.
Read full review of Zoho CRM »
Subha Mariappan
Senior PPM consultant at CAPPMPL
The customer service and support for Zoho are good.
Read full review of Zoho Sprints »
Sainath Racherla
Associate Director at Scimax Global LLC
Zoho Desk's technical support is very good.
Read full review of Zoho Desk »
SadeepaPalliyaguru
Chief Innovation Officer at VS ONE World
The customer success team is very helpful, especially during the onboarding process, where they provide a good demo...
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Onur Anlargu
Co-Founder at Nordo
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I rate the technical support a seven out of ten.
Read full review of Zoho Desk »
Anonymous User
Commercial Mortgage Associate at a financial services firm
I have not contacted them.
Read full review of Zoho Creator »
Sathish V.K.
Zoho Creator at Sofvare
We have contacted support a lot of times. Our experience with support has been very good.
Read full review of Zoho Creator »
MoustafaElSayed
Marketing and digital transformation manager at Red Real Estate Domain
We struggled with technical support but have managed our way through it by using a consultant here in Egypt.
Read full review of Zoho CRM »
Clinton Powell
Recruitment Lead at Muse Consultancy Services
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Anonymous User
Solutions Consultant at a tech services company
They have gives us support when we have needed it.
Read full review of Zoho Analytics »
Joseph VolkanOzcan
Chief Information Officer at granistr
I would rate customer support nine out of ten because I can easily find any experts worldwide focused on these...
Read full review of Zoho CRM Plus »
RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Their support is really good. It's available online. They also have a few partners, if you want any additional help.
Read full review of Zoho Desk »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Support is not good. If you need help, it's best to hire a consultant that can help you with troubleshooting.
Read full review of Zoho Sign »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
Anonymous User
Recruiter at a recruiting/HR firm
The technical support is amazing. They're really great at what they do and I was very satisfied with them. They call...
Read full review of Zoho Recruit »
Anonymous User
CEO at a tech services company
They do have technical support, and you can get premium and standard offerings of support, However, we don't really...
Read full review of Zoho Campaigns »

Review 1 of 30

Technical Support

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