Compare CAST vs HCLSoftware

CAST

Based on 11 reviews.

HCLSoftware

Based on 264 reviews.

Overview

Information Not Available

HCL AXON is a British-based business transformation consultancy which sells its services to customers using SAP and Oracle as their Enterprise Resource Planning system modeling tools. Previously listed on the London Stock Exchange and a FTSE 250 Index constituent, the company has been a subsidiary of Indian outsourcing firm HCL Technologies since December 2008, after the reverse merger of Axon Group plc and HCL SAP practice.

Sample Customers

Popular Solutions

CAST Highlight

2 reviews

CAST Application Intelligence Platform

0 reviews

BigFix

8 reviews

HCL Connections

0 reviews

HCL AppScan

4 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

10%

Government

Construction Company

Financial Services Firm

11%

Construction Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jayanti Rode
Technical Associate Manager at Accenture
For CAST, I use it in cloud migration roadmap and in open source safety issues. These are my two main use cases.
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at Peristent Systems
We use CAST Application Intelligence Platform for multiple purposes. One of its use cases is understanding the code...
Read full review of CAST Application Intelligence Platform »

Review 1 of 2

Anonymous User
SME at a computer software company
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4...
Read full review of HCL Workload Automation »
Nirav Patel
Software Engineer at a tech vendor
Our main use case for HCL Digital Commerce is to manage the front-end and back-end side, with the more data and more...
Read full review of HCL Digital Commerce »
Filip Navratil
Owner at Prodej a Správa Nemovitostí s.r.o.
The primary purposes for which HCL Domino is used are mail and applications.
Read full review of HCL Domino »
Anish_Mishra
RPA Developer at Hexaware Technologies Limited
HCL Notes has features similar to what we can get on other products such as Outlook, with everything in one place. We...
Read full review of HCL Notes »
Anonymous User
Director at a outsourcing company
HCLTech Informix is my main tool for day-to-day work. A specific example of how I use HCLTech Informix in my daily...
Read full review of HCLTech Informix »

Review 1 of 5

Customer Service

Jayanti Rode
Technical Associate Manager at Accenture
CAST highlight support is available. I reach out to the CAST vendor for assistance and raise a ticket, which gets...
Read full review of CAST Highlight »
Jayanti Rode
Technical Associate Manager at Accenture
The customer service and support team take time to analyze issues. Sometimes they do provide solutions but this first...
Read full review of CAST Application Intelligence Platform »
Kangkan Goswami
Advisor Solution Architect at a tech services company
We did not have to contact technical support.
Read full review of CAST Highlight »
Chris Van Poele
Owner at a comms service provider
The customer service and local support from CAST are quite good. They offer valuable assistance within the tool.
Read full review of CAST Highlight »
Anonymous User
Direction Digital Workplace & Socles at a insurance company
The support from CAST Highlight is very good.
Read full review of CAST Highlight »
Anonymous User
Senior Consultant at a consultancy
I would rate the technical support as a six out of ten. It could be improved.
Read full review of CAST Application Intelligence Platform »
Anonymous User
Consultant/Software Engineer at a tech services company
The solution does come with technical support. I've reached out to them to discuss bugs, which maybe need to be...
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at Peristent Systems
We didn't have any escalations with the technical support team of the CAST Application Intelligence Platform, but we...
Read full review of CAST Application Intelligence Platform »
Vishal-Goyal
Chief Architect at Peristent Systems
Their technical team is pretty helpful. They provide excellent support.
Read full review of CAST Highlight »

Review 1 of 9

Anuj Verma
Technical Consultant at Aon Corporation
I have personally worked with them because I request them to create access for all my colleagues. If required, I log...
Read full review of BigFix »
Bogdan Chechlowski
Kierownik Biura Informatyki at EIB SA
We use technical support only when we upgrade. We do not contact them but rather, just visit the webpage.
Read full review of HCL Domino »
FrederickLim
Technical Service Manager at Top Level Corporation Limited
Support is good.
Read full review of HCL Domino »
Michael-Müller
Freelance Senior IT Consultant at smak
The support from HCL is very helpful.
Read full review of BigFix »
Micheal Maged
Supply Chain Performance Evaluation Analyst at Insight Technology
We manage customer support, where customers reach out to us via email, phone calls, or sometimes through messaging...
Read full review of HCL Domino »
Ravi Khanchandani
Founder Director at Techsa Services
I would rate the technical support by HCL from one to ten as an eight. There is still room for improvement when it...
Read full review of HCL AppScan »
Anonymous User
Manager/ Owner at a computer software company
The technical support has been good when we contacted them.
Read full review of HCL Domino »
Anonymous User
General Manager at a consultancy
The technical support is quite good. They always respond quickly.
Read full review of HCL AppScan »
Pradeep Bhat
Architect at a tech consulting company
I have not needed technical support for HCL Notes, but I know that the support is good, as HCL generally provides...
Read full review of HCL Notes »
Anonymous User
Rational Architect, BigFix & MobileFirst Protect Technical Presales at a tech services company
The deep technical resources are very good and can isolate an issue very quickly.
Read full review of BigFix »
Anonymous User
IBM QRadar Specialist at a tech services company
As indicated elsewhere. We haven’t had much interaction with IBM Support, but the times we had to, they really did a...
Read full review of HCL Connections »
Anonymous User
AGM IT/SAP at a transportation company
Customer Service: Customer service is 4/10. Technical Support: Technical support is 5/10.
Read full review of HCL Domino »
Anonymous User
Infrastructure Security Ops Manager at The Walt Disney company
We've used technical support many times. They have great support. We've had international support. We've been on...
Read full review of BigFix »
Daniel-Mitchell
Senior Server Systems Enigineer at a healthcare company
Their technical support is above average. Sometimes, because there are different modules, we'd get bounced to...
Read full review of BigFix »
Marcos Roberto Silva
Diretor at MASTERDOM
The support is very good.
Read full review of HCL Domino »
Anonymous User
Director of Digital and Mobile Strategy at a tech services company
We used a variety of business partner support models and have been pleased with the support.
Read full review of HCL Connections »
Anonymous User
It architect for collaboration and mobile at a government
Technical support is good.
Read full review of HCL Connections »
Anonymous User
Senior IT Manager at Technology Brands
We haven't had to use the technical support at all.
Read full review of BigFix »
Anonymous User
Sr Technology Architect at a tech services company
Eight out of 10.
Read full review of Brocade ADX [EOL] »
Filip Navratil
Owner at Prodej a Správa Nemovitostí s.r.o.
My experience with the technical support of HCL is that they are responsive.
Read full review of HCL Domino »
John Livinston
CEO at Verve Industrial Solutions
Their technical support is very good. The BigFix community is the best part. The support is nice, but the fact that...
Read full review of BigFix »
Anonymous User
Responsable Technique IT at a tech services company
Medium for quality and answer, low for resolving problem.
Read full review of HCL Digital Experience »
Anonymous User
Digital Workplace & Collaboration Consultant at a tech services company
Technical support is good, but could be better, as always.
Read full review of HCL Connections »
Anonymous User
CTO at Anzen
Generally speaking, their tech support is good.
Read full review of HCL AppScan »
TonyAustin
COE at Asia Pacific Computer Services
My interactions with HCL have been good, but I haven't had many issues. I have an extensive technical background, so...
Read full review of HCL Notes »
Anonymous User
Leads Systems Analyst at a transportation company
Technical support depends on who you get. I deal with some amazing support folks, and then I've dealt with some...
Read full review of BigFix »
VivekRana
Technical lead at Royal Cyber Inc.
HCL has a good dedicated tech support team, which is available 24/7.
Read full review of HCL Digital Commerce »
Fernando Martinez
Systems Administrator at a tech services company
Their technical support needs some improvement. We have had some cases where we didn't get enough support from the...
Read full review of BigFix »
Anonymous User
CEO at a government
Support: I'll just leave it at "good."
Read full review of HCL AppScan »
Anonymous User
Systems Engineer at Carolinas Healthcare System
Support is very awesome. Every time we have needed something from technical support, they have been on top of...
Read full review of BigFix »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.