Compare Aptean vs Zoho

Aptean

Zoho

Based on 240 reviews.

Sample Customers

Zoho CRM

JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult

Zoho Desk

Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket

Popular Solutions

Zoho CRM

15 reviews

Zoho Creator

17 reviews

Zoho Analytics

12 reviews

Top Industries

Manufacturing Company

21%

Real Estate/Law Firm

11%

Computer Software Company

Retailer

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
NaveenKumar S
Software Engineer at Maximus
We are using Zoho CRM for boosting our business and creating a system flow. It is very useful using Zoho CRM, and I...
Read full review of Zoho CRM »
Vivek_Kumar@
Zoho Developer at KG CRM Solutions LLP - Zoho Authorized Partner
With Bigin by Zoho CRM, I made a customization for a solar company that is just a lead and deal management system....
Read full review of Bigin by Zoho CRM »
Jatin Rao
Zoho Developer at Tarini Consulting
There can be a use case in Zoho One where you want to automatically create an invoice in Zoho Books upon creating a...
Read full review of Zoho One »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

No Data Available

Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors
Product support for Zoho CRM is available 24 hours a day. You can email, live chat, call directly or raise a ticket....
Read full review of Zoho CRM »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service and support is excellent.
Read full review of Zoho Creator »
Nishant Pofale
Executive Director at Claim Genius
Our technical team has interacted with Zoho support based on need, and from what I know, the experience was...
Read full review of Zoho Desk »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
I would rate the customer support a nine out of ten. The support team was available whenever I reached out to them on...
Read full review of Zoho CRM »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Technical support is good. It's quite fast. We can reach them via email, and sometimes they can do a live chat. In...
Read full review of Zoho Assist »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
Our IT team usually handle issues first before we contact their support team. When we have contacted them, they have...
Read full review of Zoho CRM »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
A local vendor who had a partnership with Zoho provided us with support. After the support ended, we worked directly...
Read full review of Zoho Projects »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues...
Read full review of Zoho Creator »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Getting support for the tool is difficult.
Read full review of Zoho Creator »
KRISHNA KUAMR
Zoho Developer at Self Employed
For customer support, Zoho One provides enterprise support and standard support. Users can get support according to...
Read full review of Zoho Creator »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
Parag Bhamre
Partner at EUPD Research
I have not experienced Zoho Projects' technical support. I have only used our internal support to give me assistance...
Read full review of Zoho Projects »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
Zoho CRM's technical support has a fast response time.
Read full review of Zoho CRM »
Kishor Lamdande
Zoho Developer at Megnet Limited
The customer service and support could do a better job. Whenever I call the support team or ask for support, they...
Read full review of Zoho Analytics »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
It is possible to receive assistance when needed. The option to connect with support is readily available within the...
Read full review of Zoho Creator »
Hunbel CH
Software Engineer at Stackbox 360
I don't often communicate with Zoho Analytics' technical support or customer services. Most of the time, if I reach...
Read full review of Zoho Analytics »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
The support for Zoho Mail could be better for the setup. However, we rarely have problems with the solution. I rate...
Read full review of Zoho Mail »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
Ekundayo Dayo
Social media strategist at Creative Skills
The support from Zoho CRM was excellent. While we were trying to customize most of our templates to our use, we got...
Read full review of Zoho CRM »
Dr. Salah Alnajem
Founder and CEO at Information Age Consulting
Their support is excellent, and they are very responsive.
Read full review of Zoho Analytics »
Arthur Young
President/Founder at Interbit
They are medium in terms of wait time and the response itself. From one to five, I would rate them a three.
Read full review of Zoho CRM »
Anonymous User
Head of Human Resources at a manufacturing company
I've never contacted technical support. I cannot speak to how helpful or responsive they are in general.
Read full review of Zoho Recruit »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Krishna Vasireddy
Director at LTI - Larsen & Toubro Infotech
I would rate their customer service at eight out of ten. However, there is room for improvement, especially regarding...
Read full review of Zoho People Plus »
Anonymous User
Product Manager at a computer software company
Support is good. I rate the support team an eight and a half out of ten. Any issues or queries I raise get resolved...
Read full review of ZeptoMail »
Gopi Jtech
Computer Operator at Jtech
I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.
Read full review of Zoho Analytics »
Alexandra Gheorghe
Account Manager - Sweden Unit at a tech services company
I had one problem with the solution and the IT support answered really quickly and they figured out the issue in one...
Read full review of Zoho Recruit »
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I can't speak to how helpful or responsive support is. I've never used them. There is one person that can help us...
Read full review of Zoho CRM »

Review 1 of 30

Technical Support

No Data Available

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