What is our primary use case?
I primarily use it for my day-to-day business tasks.
What is most valuable?
As an end-user, the experience of the solution is that it's very reliable. It just works. As long as it doesn't affect my daily operation and we can work safely and securely with each other, that's all I care about.
The solution has a sufficient amount of stability and performance that meets my needs.
I can work securely and all the files are easily accessible.
The initial setup is very simple and straightforward.
The scalability potential is quite good.
What needs improvement?
The cost to use the solution is quite high.
Our main problem is the Citrix environment we're still in. However, we're migrating from that to the Windows 10 environment, so Citrix will be out within two or three years. Therefore, performance is not really an issue - on the operating system at least.
For how long have I used the solution?
I've used the solution for more than three years at this point, It's been a while now.
What do I think about the stability of the solution?
The solution is stable and the performance is good. I've found it to be reliable. It doesn't give me trouble. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale if you need it to.
We have about 70,000 users on this product currently.
How are customer service and technical support?
I don't have any experience with technical support. I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We did not previously use a different solution. It's always been Windows, although we may at some point have also used Unbuntu Linux.
How was the initial setup?
The initial implementation is easy. It's not overly complex or difficult. It's just pushed with the build we have and that way it doesn't affect the end-user. It's just ready to go. We find that the installation is simple and efficient.
While we have a technical team of about 5,000 or 6,000 users, I'm not sure how many were involved in the initial deployment.
What about the implementation team?
The initial setup was handled internally. They did it themselves. There's sufficient knowledge of the Windows Server products to do it in-house. We have a rather large IT department. It's over 5,000 people.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite high on Microsoft products. It would be ideal if they were made to be more affordable.
With the magnitude of our organization, every three years, a proper review of the contracts would be handled.
Although it's my understanding that we have some special deal with Microsoft, I cannot speak to the exact cost or the licensing agreement that was reached.
What other advice do I have?
We are customers and end-users of the product.
In general, if you're asking me if I'm happy with Windows Server, yes, I am.
On a scale from one to ten, I would rate it at an eight. I'm satisfied with its overall capabilities.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.